Windows Vista Forums

Vista Security Center not showing Live OneCare
  1. #1


    PeterC@NickelCap Guest

    Vista Security Center not showing Live OneCare

    I installed the 90 day free trial of Microsoft's Windows Live OneCare virus
    protection s/w and the Vista Security Center shows that Virus protection is
    not installed.

    The LiveOne icon is green in the taskbar and shows that the status is good.
    I was hoping that using LiveOne would eliminate any compatibility issues with
    Vista. Looks like that was a wrong assumption.

    We also had Spysweeper installed then removed it when we saw that Windows
    Defender was already on the computer. We uninstalled SpySweeper and now get
    the message in Security Center that SpySweeper is running.

    Any help cleaning up Windows Security Center would be appreciated.
    --
    PeterC



      My System SpecsSystem Spec

  2. #2


    JerzyMarian Guest

    RE: Vista Security Center not showing Live OneCare

    Back to the pint before installation (use restore point). Next uninstall
    SpySpyware and run instalation of Windows Live OneCare. Installation is very
    qick but tune-up takes sevearal hours. Today I have installed this software.
    It works perfect and Vista Security shows that computer is protected by
    Windows Live.
    --
    JerzyMarian


    "PeterC@NickelCap" wrote:

    > I installed the 90 day free trial of Microsoft's Windows Live OneCare virus
    > protection s/w and the Vista Security Center shows that Virus protection is
    > not installed.
    >
    > The LiveOne icon is green in the taskbar and shows that the status is good.
    > I was hoping that using LiveOne would eliminate any compatibility issues with
    > Vista. Looks like that was a wrong assumption.
    >
    > We also had Spysweeper installed then removed it when we saw that Windows
    > Defender was already on the computer. We uninstalled SpySweeper and now get
    > the message in Security Center that SpySweeper is running.
    >
    > Any help cleaning up Windows Security Center would be appreciated.
    > --
    > PeterC


      My System SpecsSystem Spec

  3. #3


    PeterC@NickelCap Guest

    RE: Vista Security Center not showing Live OneCare

    Looked into restoring but the restore points did not go back more than 10
    days ago.
    Couldn't find the point at which Live OneCare was installed.
    --
    PeterC


    "JerzyMarian" wrote:

    > Back to the pint before installation (use restore point). Next uninstall
    > SpySpyware and run instalation of Windows Live OneCare. Installation is very
    > qick but tune-up takes sevearal hours. Today I have installed this software.
    > It works perfect and Vista Security shows that computer is protected by
    > Windows Live.
    > --
    > JerzyMarian
    >
    >
    > "PeterC@NickelCap" wrote:
    >
    > > I installed the 90 day free trial of Microsoft's Windows Live OneCare virus
    > > protection s/w and the Vista Security Center shows that Virus protection is
    > > not installed.
    > >
    > > The LiveOne icon is green in the taskbar and shows that the status is good.
    > > I was hoping that using LiveOne would eliminate any compatibility issues with
    > > Vista. Looks like that was a wrong assumption.
    > >
    > > We also had Spysweeper installed then removed it when we saw that Windows
    > > Defender was already on the computer. We uninstalled SpySweeper and now get
    > > the message in Security Center that SpySweeper is running.
    > >
    > > Any help cleaning up Windows Security Center would be appreciated.
    > > --
    > > PeterC


      My System SpecsSystem Spec

  4. #4


    Marcelo Birnbach Guest

    RE: Vista Security Center not showing Live OneCare

    Windows Live OneCare 1.5 is compatible with Vista, reporting its status to
    Windows Security Center.

    Regarding the SpySpyware issue, I'd recommend you to contact the company
    that develops this product. They seem to have a bug in their uninstall
    component. They are supposed to delete their instance from the WMI Windows
    Security Center store when their product is removed. Let me know if you want
    details on how to clean the Windows Security Center store yourself.

    Thanks,
    Marcelo

    "PeterC@NickelCap" wrote:

    > Looked into restoring but the restore points did not go back more than 10
    > days ago.
    > Couldn't find the point at which Live OneCare was installed.
    > --
    > PeterC
    >
    >
    > "JerzyMarian" wrote:
    >
    > > Back to the pint before installation (use restore point). Next uninstall
    > > SpySpyware and run instalation of Windows Live OneCare. Installation is very
    > > qick but tune-up takes sevearal hours. Today I have installed this software.
    > > It works perfect and Vista Security shows that computer is protected by
    > > Windows Live.
    > > --
    > > JerzyMarian
    > >
    > >
    > > "PeterC@NickelCap" wrote:
    > >
    > > > I installed the 90 day free trial of Microsoft's Windows Live OneCare virus
    > > > protection s/w and the Vista Security Center shows that Virus protection is
    > > > not installed.
    > > >
    > > > The LiveOne icon is green in the taskbar and shows that the status is good.
    > > > I was hoping that using LiveOne would eliminate any compatibility issues with
    > > > Vista. Looks like that was a wrong assumption.
    > > >
    > > > We also had Spysweeper installed then removed it when we saw that Windows
    > > > Defender was already on the computer. We uninstalled SpySweeper and now get
    > > > the message in Security Center that SpySweeper is running.
    > > >
    > > > Any help cleaning up Windows Security Center would be appreciated.
    > > > --
    > > > PeterC


      My System SpecsSystem Spec

  5. #5


    PeterC@NickelCap Guest

    RE: Vista Security Center not showing Live OneCare

    Windows Security Center is not showing Live OneCare's status. Windows Live
    OneCare 1.5 looks to be compatible with Vista but it still shows Malware
    protection red with "Virus Protection" Not found and "Spyware and other
    malware protection" off. It also shows that the Windows Firewall is turned
    off. The Windows Security Icon in the task bar shows red. Do I have a problem?

    JimR(MVP) in another thread in this newsgroup 3/4/2007 - OneCare (or Vista)
    shutting down FW and AS? - says that "One Care disables Defender and the
    Windows firewall because it has its own firewall and spyware protection. This
    is by design." There is also another thread with some good info - OneCare....
    Confused?.

    I suppose I could go into Windows Security Center and set "I have a firewall
    program that I'll monitor myself", "I have an antivirus program that I'll
    monitor myself" and "I have an antispyware program that I'll monitor myself".
    That removes the Windows Security Center icon from the task bar.

    For simplicity's sake it just seems that Windows Security center should
    indicate that all three s/w's are installed and running and leave the Windows
    Security Center Icon in the task bar. This would give the status of other
    settings such Internet security, user account control and auto update.

    I had put a ticket in with WebRoot who sent me a clean up program. It
    cleaned up the "SpySweeper" running indication in Windows Security Center.
    --
    PeterC


    "Marcelo Birnbach" wrote:

    > Windows Live OneCare 1.5 is compatible with Vista, reporting its status to
    > Windows Security Center.
    >
    > Regarding the SpySpyware issue, I'd recommend you to contact the company
    > that develops this product. They seem to have a bug in their uninstall
    > component. They are supposed to delete their instance from the WMI Windows
    > Security Center store when their product is removed. Let me know if you want
    > details on how to clean the Windows Security Center store yourself.
    >
    > Thanks,
    > Marcelo
    >
    > "PeterC@NickelCap" wrote:
    >
    > > Looked into restoring but the restore points did not go back more than 10
    > > days ago.
    > > Couldn't find the point at which Live OneCare was installed.
    > > --
    > > PeterC
    > >
    > >
    > > "JerzyMarian" wrote:
    > >
    > > > Back to the pint before installation (use restore point). Next uninstall
    > > > SpySpyware and run instalation of Windows Live OneCare. Installation is very
    > > > qick but tune-up takes sevearal hours. Today I have installed this software.
    > > > It works perfect and Vista Security shows that computer is protected by
    > > > Windows Live.
    > > > --
    > > > JerzyMarian
    > > >
    > > >
    > > > "PeterC@NickelCap" wrote:
    > > >
    > > > > I installed the 90 day free trial of Microsoft's Windows Live OneCare virus
    > > > > protection s/w and the Vista Security Center shows that Virus protection is
    > > > > not installed.
    > > > >
    > > > > The LiveOne icon is green in the taskbar and shows that the status is good.
    > > > > I was hoping that using LiveOne would eliminate any compatibility issues with
    > > > > Vista. Looks like that was a wrong assumption.
    > > > >
    > > > > We also had Spysweeper installed then removed it when we saw that Windows
    > > > > Defender was already on the computer. We uninstalled SpySweeper and now get
    > > > > the message in Security Center that SpySweeper is running.
    > > > >
    > > > > Any help cleaning up Windows Security Center would be appreciated.
    > > > > --
    > > > > PeterC


      My System SpecsSystem Spec

  6. #6


    Marcelo Birnbach Guest

    RE: Vista Security Center not showing Live OneCare

    Windows One Care is supposed to report its state to Windows Security Center.
    There seem to be a bug in WMI where its store gets corrupted; that's where
    Windows Security Center keeps the state of all the security products in your
    machine.

    Have you tried uninstalling OneCare and trying again?

    "PeterC@NickelCap" wrote:

    > Windows Security Center is not showing Live OneCare's status. Windows Live
    > OneCare 1.5 looks to be compatible with Vista but it still shows Malware
    > protection red with "Virus Protection" Not found and "Spyware and other
    > malware protection" off. It also shows that the Windows Firewall is turned
    > off. The Windows Security Icon in the task bar shows red. Do I have a problem?
    >
    > JimR(MVP) in another thread in this newsgroup 3/4/2007 - OneCare (or Vista)
    > shutting down FW and AS? - says that "One Care disables Defender and the
    > Windows firewall because it has its own firewall and spyware protection. This
    > is by design." There is also another thread with some good info - OneCare....
    > Confused?.
    >
    > I suppose I could go into Windows Security Center and set "I have a firewall
    > program that I'll monitor myself", "I have an antivirus program that I'll
    > monitor myself" and "I have an antispyware program that I'll monitor myself".
    > That removes the Windows Security Center icon from the task bar.
    >
    > For simplicity's sake it just seems that Windows Security center should
    > indicate that all three s/w's are installed and running and leave the Windows
    > Security Center Icon in the task bar. This would give the status of other
    > settings such Internet security, user account control and auto update.
    >
    > I had put a ticket in with WebRoot who sent me a clean up program. It
    > cleaned up the "SpySweeper" running indication in Windows Security Center.
    > --
    > PeterC
    >
    >
    > "Marcelo Birnbach" wrote:
    >
    > > Windows Live OneCare 1.5 is compatible with Vista, reporting its status to
    > > Windows Security Center.
    > >
    > > Regarding the SpySpyware issue, I'd recommend you to contact the company
    > > that develops this product. They seem to have a bug in their uninstall
    > > component. They are supposed to delete their instance from the WMI Windows
    > > Security Center store when their product is removed. Let me know if you want
    > > details on how to clean the Windows Security Center store yourself.
    > >
    > > Thanks,
    > > Marcelo
    > >
    > > "PeterC@NickelCap" wrote:
    > >
    > > > Looked into restoring but the restore points did not go back more than 10
    > > > days ago.
    > > > Couldn't find the point at which Live OneCare was installed.
    > > > --
    > > > PeterC
    > > >
    > > >
    > > > "JerzyMarian" wrote:
    > > >
    > > > > Back to the pint before installation (use restore point). Next uninstall
    > > > > SpySpyware and run instalation of Windows Live OneCare. Installation is very
    > > > > qick but tune-up takes sevearal hours. Today I have installed this software.
    > > > > It works perfect and Vista Security shows that computer is protected by
    > > > > Windows Live.
    > > > > --
    > > > > JerzyMarian
    > > > >
    > > > >
    > > > > "PeterC@NickelCap" wrote:
    > > > >
    > > > > > I installed the 90 day free trial of Microsoft's Windows Live OneCare virus
    > > > > > protection s/w and the Vista Security Center shows that Virus protection is
    > > > > > not installed.
    > > > > >
    > > > > > The LiveOne icon is green in the taskbar and shows that the status is good.
    > > > > > I was hoping that using LiveOne would eliminate any compatibility issues with
    > > > > > Vista. Looks like that was a wrong assumption.
    > > > > >
    > > > > > We also had Spysweeper installed then removed it when we saw that Windows
    > > > > > Defender was already on the computer. We uninstalled SpySweeper and now get
    > > > > > the message in Security Center that SpySweeper is running.
    > > > > >
    > > > > > Any help cleaning up Windows Security Center would be appreciated.
    > > > > > --
    > > > > > PeterC


      My System SpecsSystem Spec

  7. #7


    PeterC@NickelCap Guest

    RE: Vista Security Center not showing Live OneCare

    Yep, just uninstalled and reinstalled... same results. OneCare happy. WSC
    not so happy.

    Another thing that could be confusing to some users is that WSC shows
    Defender turned off (which I now understand is normal with OneCare) but is
    asking to be turned on. It would be very tempting to click the Defender "Turn
    on now" button.


    --
    PeterC


    "Marcelo Birnbach" wrote:

    > Windows One Care is supposed to report its state to Windows Security Center.
    > There seem to be a bug in WMI where its store gets corrupted; that's where
    > Windows Security Center keeps the state of all the security products in your
    > machine.
    >
    > Have you tried uninstalling OneCare and trying again?
    >
    > "PeterC@NickelCap" wrote:
    >
    > > Windows Security Center is not showing Live OneCare's status. Windows Live
    > > OneCare 1.5 looks to be compatible with Vista but it still shows Malware
    > > protection red with "Virus Protection" Not found and "Spyware and other
    > > malware protection" off. It also shows that the Windows Firewall is turned
    > > off. The Windows Security Icon in the task bar shows red. Do I have a problem?
    > >
    > > JimR(MVP) in another thread in this newsgroup 3/4/2007 - OneCare (or Vista)
    > > shutting down FW and AS? - says that "One Care disables Defender and the
    > > Windows firewall because it has its own firewall and spyware protection. This
    > > is by design." There is also another thread with some good info - OneCare....
    > > Confused?.
    > >
    > > I suppose I could go into Windows Security Center and set "I have a firewall
    > > program that I'll monitor myself", "I have an antivirus program that I'll
    > > monitor myself" and "I have an antispyware program that I'll monitor myself".
    > > That removes the Windows Security Center icon from the task bar.
    > >
    > > For simplicity's sake it just seems that Windows Security center should
    > > indicate that all three s/w's are installed and running and leave the Windows
    > > Security Center Icon in the task bar. This would give the status of other
    > > settings such Internet security, user account control and auto update.
    > >
    > > I had put a ticket in with WebRoot who sent me a clean up program. It
    > > cleaned up the "SpySweeper" running indication in Windows Security Center.
    > > --
    > > PeterC
    > >
    > >
    > > "Marcelo Birnbach" wrote:
    > >
    > > > Windows Live OneCare 1.5 is compatible with Vista, reporting its status to
    > > > Windows Security Center.
    > > >
    > > > Regarding the SpySpyware issue, I'd recommend you to contact the company
    > > > that develops this product. They seem to have a bug in their uninstall
    > > > component. They are supposed to delete their instance from the WMI Windows
    > > > Security Center store when their product is removed. Let me know if you want
    > > > details on how to clean the Windows Security Center store yourself.
    > > >
    > > > Thanks,
    > > > Marcelo
    > > >
    > > > "PeterC@NickelCap" wrote:
    > > >
    > > > > Looked into restoring but the restore points did not go back more than 10
    > > > > days ago.
    > > > > Couldn't find the point at which Live OneCare was installed.
    > > > > --
    > > > > PeterC
    > > > >
    > > > >
    > > > > "JerzyMarian" wrote:
    > > > >
    > > > > > Back to the pint before installation (use restore point). Next uninstall
    > > > > > SpySpyware and run instalation of Windows Live OneCare. Installation is very
    > > > > > qick but tune-up takes sevearal hours. Today I have installed this software.
    > > > > > It works perfect and Vista Security shows that computer is protected by
    > > > > > Windows Live.
    > > > > > --
    > > > > > JerzyMarian
    > > > > >
    > > > > >
    > > > > > "PeterC@NickelCap" wrote:
    > > > > >
    > > > > > > I installed the 90 day free trial of Microsoft's Windows Live OneCare virus
    > > > > > > protection s/w and the Vista Security Center shows that Virus protection is
    > > > > > > not installed.
    > > > > > >
    > > > > > > The LiveOne icon is green in the taskbar and shows that the status is good.
    > > > > > > I was hoping that using LiveOne would eliminate any compatibility issues with
    > > > > > > Vista. Looks like that was a wrong assumption.
    > > > > > >
    > > > > > > We also had Spysweeper installed then removed it when we saw that Windows
    > > > > > > Defender was already on the computer. We uninstalled SpySweeper and now get
    > > > > > > the message in Security Center that SpySweeper is running.
    > > > > > >
    > > > > > > Any help cleaning up Windows Security Center would be appreciated.
    > > > > > > --
    > > > > > > PeterC


      My System SpecsSystem Spec

  8. #8


    PeterC@NickelCap Guest

    RE: Vista Security Center not showing Live OneCare

    Looks like this OneCare and Windows Security Center issue is a case of a
    lack of communication from the OneCare team. It also looks like it is
    considered normal by some see
    http://forums.microsoft.com/WindowsO...16604&siteid=2.

    I wonder when having a red or yellow security warning status became normal?

    --
    PeterC


    "PeterC@NickelCap" wrote:

    > Yep, just uninstalled and reinstalled... same results. OneCare happy. WSC
    > not so happy.
    >
    > Another thing that could be confusing to some users is that WSC shows
    > Defender turned off (which I now understand is normal with OneCare) but is
    > asking to be turned on. It would be very tempting to click the Defender "Turn
    > on now" button.
    >
    >
    > --
    > PeterC
    >
    >
    > "Marcelo Birnbach" wrote:
    >
    > > Windows One Care is supposed to report its state to Windows Security Center.
    > > There seem to be a bug in WMI where its store gets corrupted; that's where
    > > Windows Security Center keeps the state of all the security products in your
    > > machine.
    > >
    > > Have you tried uninstalling OneCare and trying again?
    > >
    > > "PeterC@NickelCap" wrote:
    > >
    > > > Windows Security Center is not showing Live OneCare's status. Windows Live
    > > > OneCare 1.5 looks to be compatible with Vista but it still shows Malware
    > > > protection red with "Virus Protection" Not found and "Spyware and other
    > > > malware protection" off. It also shows that the Windows Firewall is turned
    > > > off. The Windows Security Icon in the task bar shows red. Do I have a problem?
    > > >
    > > > JimR(MVP) in another thread in this newsgroup 3/4/2007 - OneCare (or Vista)
    > > > shutting down FW and AS? - says that "One Care disables Defender and the
    > > > Windows firewall because it has its own firewall and spyware protection. This
    > > > is by design." There is also another thread with some good info - OneCare....
    > > > Confused?.
    > > >
    > > > I suppose I could go into Windows Security Center and set "I have a firewall
    > > > program that I'll monitor myself", "I have an antivirus program that I'll
    > > > monitor myself" and "I have an antispyware program that I'll monitor myself".
    > > > That removes the Windows Security Center icon from the task bar.
    > > >
    > > > For simplicity's sake it just seems that Windows Security center should
    > > > indicate that all three s/w's are installed and running and leave the Windows
    > > > Security Center Icon in the task bar. This would give the status of other
    > > > settings such Internet security, user account control and auto update.
    > > >
    > > > I had put a ticket in with WebRoot who sent me a clean up program. It
    > > > cleaned up the "SpySweeper" running indication in Windows Security Center.
    > > > --
    > > > PeterC
    > > >
    > > >
    > > > "Marcelo Birnbach" wrote:
    > > >
    > > > > Windows Live OneCare 1.5 is compatible with Vista, reporting its status to
    > > > > Windows Security Center.
    > > > >
    > > > > Regarding the SpySpyware issue, I'd recommend you to contact the company
    > > > > that develops this product. They seem to have a bug in their uninstall
    > > > > component. They are supposed to delete their instance from the WMI Windows
    > > > > Security Center store when their product is removed. Let me know if you want
    > > > > details on how to clean the Windows Security Center store yourself.
    > > > >
    > > > > Thanks,
    > > > > Marcelo
    > > > >
    > > > > "PeterC@NickelCap" wrote:
    > > > >
    > > > > > Looked into restoring but the restore points did not go back more than 10
    > > > > > days ago.
    > > > > > Couldn't find the point at which Live OneCare was installed.
    > > > > > --
    > > > > > PeterC
    > > > > >
    > > > > >
    > > > > > "JerzyMarian" wrote:
    > > > > >
    > > > > > > Back to the pint before installation (use restore point). Next uninstall
    > > > > > > SpySpyware and run instalation of Windows Live OneCare. Installation is very
    > > > > > > qick but tune-up takes sevearal hours. Today I have installed this software.
    > > > > > > It works perfect and Vista Security shows that computer is protected by
    > > > > > > Windows Live.
    > > > > > > --
    > > > > > > JerzyMarian
    > > > > > >
    > > > > > >
    > > > > > > "PeterC@NickelCap" wrote:
    > > > > > >
    > > > > > > > I installed the 90 day free trial of Microsoft's Windows Live OneCare virus
    > > > > > > > protection s/w and the Vista Security Center shows that Virus protection is
    > > > > > > > not installed.
    > > > > > > >
    > > > > > > > The LiveOne icon is green in the taskbar and shows that the status is good.
    > > > > > > > I was hoping that using LiveOne would eliminate any compatibility issues with
    > > > > > > > Vista. Looks like that was a wrong assumption.
    > > > > > > >
    > > > > > > > We also had Spysweeper installed then removed it when we saw that Windows
    > > > > > > > Defender was already on the computer. We uninstalled SpySweeper and now get
    > > > > > > > the message in Security Center that SpySweeper is running.
    > > > > > > >
    > > > > > > > Any help cleaning up Windows Security Center would be appreciated.
    > > > > > > > --
    > > > > > > > PeterC


      My System SpecsSystem Spec

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