server asking VISTA for user name and password

We have a server asking my VISTA laptop for my user name and password when I
try to view the server under Windows Explorer or the desktop Network icon. If
I'm on an XP machine I can open the server OK. What setting do I have
incorrect in VISTA?

"Pat Brown" <PatBrown@discussions.microsoft.com> wrote in message
news:EB201718-568C-44AC-9D58-B08B8628FE72@microsoft.com...
> We have a server asking my VISTA laptop for my user name and password when
> I
> try to view the server under Windows Explorer or the desktop Network icon.
> If
> I'm on an XP machine I can open the server OK. What setting do I have
> incorrect in VISTA?


Are you in an active directory domain? That sounds like a DNS problem. If
you are using AD then the clients (Vista) must only point to an AD
integrated DNS server. If you're not using AD what OS is the server running?
Are you using an account on the Vista pc that exists on the server?

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca

The server is maintained by a vendor of ours, so I don't know how they have
me setup. I have been a member of their domain for years and can still get in
using XP or 2000. They are pretending VISTA doesn't exist and that use of it
is premature.

"Kerry Brown" wrote:

> "Pat Brown" <PatBrown@discussions.microsoft.com> wrote in message
> news:EB201718-568C-44AC-9D58-B08B8628FE72@microsoft.com...
> > We have a server asking my VISTA laptop for my user name and password when
> > I
> > try to view the server under Windows Explorer or the desktop Network icon.
> > If
> > I'm on an XP machine I can open the server OK. What setting do I have
> > incorrect in VISTA?
>
>
> Are you in an active directory domain? That sounds like a DNS problem. If
> you are using AD then the clients (Vista) must only point to an AD
> integrated DNS server. If you're not using AD what OS is the server running?
> Are you using an account on the Vista pc that exists on the server?
>
> --
> Kerry Brown
> Microsoft MVP - Shell/User
> http://www.vistahelp.ca
>
>
>

The server you are connecting to will most likely only do NTLM
authentication, which is by default turned off on Vista.
To solve this, you need to do the following with admin rights (or have an
admin do this for you):

Administrative Tools / Local Security Policy (alternatively, open an
administrator command prompt and type 'secpol.msc')
Then select Local Policies / Security Options / and search for "Network
Security: LAN Manager"authentication level". Change the setting from "Send
NTLMv2 response only" to "Send LM & NTLM -- use NTLMv2 session security if
negotiated."

Cheers,
Jan.


"Pat Brown" <PatBrown@discussions.microsoft.com> wrote in message
news:6C04A4F5-E485-4A31-BB0B-50DDB8D0A81A@microsoft.com...
> The server is maintained by a vendor of ours, so I don't know how they
> have
> me setup. I have been a member of their domain for years and can still get
> in
> using XP or 2000. They are pretending VISTA doesn't exist and that use of
> it
> is premature.
>
> "Kerry Brown" wrote:
>
>> "Pat Brown" <PatBrown@discussions.microsoft.com> wrote in message
>> news:EB201718-568C-44AC-9D58-B08B8628FE72@microsoft.com...
>> > We have a server asking my VISTA laptop for my user name and password
>> > when
>> > I
>> > try to view the server under Windows Explorer or the desktop Network
>> > icon.
>> > If
>> > I'm on an XP machine I can open the server OK. What setting do I have
>> > incorrect in VISTA?
>>
>>
>> Are you in an active directory domain? That sounds like a DNS problem. If
>> you are using AD then the clients (Vista) must only point to an AD
>> integrated DNS server. If you're not using AD what OS is the server
>> running?
>> Are you using an account on the Vista pc that exists on the server?
>>
>> --
>> Kerry Brown
>> Microsoft MVP - Shell/User
>> http://www.vistahelp.ca
>>
>>
>>

"Pat Brown" <PatBrown@discussions.microsoft.com> wrote in message
news:6C04A4F5-E485-4A31-BB0B-50DDB8D0A81A@microsoft.com...
> The server is maintained by a vendor of ours, so I don't know how they
> have
> me setup. I have been a member of their domain for years and can still get
> in
> using XP or 2000. They are pretending VISTA doesn't exist and that use of
> it
> is premature.


I tend to agree with Jan that it's a NTLM issue. Are you connected directly
to the network or through a VPN?

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca

While you may have correctly diagnosed the issue, a far
better solution would be to get them to alter the settings
of the server. If the diag is correct, as the server is the
poster's they would be far better off getting the server
configured in a reasonable fashion (I run all of mine in
NTLM v2 only without issues).
Lowering the Vista to allow LM is IMO insanely backward.

Roger

"Jan Spooren" <jspooren@nospam.nospam> wrote in message
news:%23SymleMaHHA.4772@TK2MSFTNGP05.phx.gbl...
> The server you are connecting to will most likely only do NTLM
> authentication, which is by default turned off on Vista.
> To solve this, you need to do the following with admin rights (or have an
> admin do this for you):
>
> Administrative Tools / Local Security Policy (alternatively, open an
> administrator command prompt and type 'secpol.msc')
> Then select Local Policies / Security Options / and search for "Network
> Security: LAN Manager"authentication level". Change the setting from
> "Send NTLMv2 response only" to "Send LM & NTLM -- use NTLMv2 session
> security if negotiated."
>
> Cheers,
> Jan.
>
>
> "Pat Brown" <PatBrown@discussions.microsoft.com> wrote in message
> news:6C04A4F5-E485-4A31-BB0B-50DDB8D0A81A@microsoft.com...
>> The server is maintained by a vendor of ours, so I don't know how they
>> have
>> me setup. I have been a member of their domain for years and can still
>> get in
>> using XP or 2000. They are pretending VISTA doesn't exist and that use of
>> it
>> is premature.
>>
>> "Kerry Brown" wrote:
>>
>>> "Pat Brown" <PatBrown@discussions.microsoft.com> wrote in message
>>> news:EB201718-568C-44AC-9D58-B08B8628FE72@microsoft.com...
>>> > We have a server asking my VISTA laptop for my user name and password
>>> > when
>>> > I
>>> > try to view the server under Windows Explorer or the desktop Network
>>> > icon.
>>> > If
>>> > I'm on an XP machine I can open the server OK. What setting do I have
>>> > incorrect in VISTA?
>>>
>>>
>>> Are you in an active directory domain? That sounds like a DNS problem.
>>> If
>>> you are using AD then the clients (Vista) must only point to an AD
>>> integrated DNS server. If you're not using AD what OS is the server
>>> running?
>>> Are you using an account on the Vista pc that exists on the server?
>>>
>>> --
>>> Kerry Brown
>>> Microsoft MVP - Shell/User
>>> http://www.vistahelp.ca
>>>
>>>
>>>
>
>

"Pat Brown" <PatBrown@discussions.microsoft.com> wrote in message
news:EB201718-568C-44AC-9D58-B08B8628FE72@microsoft.com...
> We have a server asking my VISTA laptop for my user name and password when
> I
> try to view the server under Windows Explorer or the desktop Network icon.
> If
> I'm on an XP machine I can open the server OK. What setting do I have
> incorrect in VISTA?

Do you use IE 7 on any of the XP from which you have no issue?
It is possible that you are only bumping up against the IE 7 defaults
relative to intranet machines.

Roger,

I agree it's better to configure or update the server; however, since (i)
the original poster stated "The server is maintained by a vendor of ours", I
assumed he did not have any control over the server and (ii) since the
server has apparently always been configured to do NTLM only and since this
was evidently deemed okay in their environment, the solution I suggested did
not impact security aversely and did offer the user an instant solution, as
opposed to starting negotiations with the vendor to reconfigure or update
their server, which can take anything between a few hours to never.

I should have mentioned that server reconfiguration was highly advisable,
though. Thanks for pointing that out!

Jan.

"Roger Abell [MVP]" <mvpNoSpam@asu.edu> wrote in message
news:%23tAxTT0aHHA.348@TK2MSFTNGP02.phx.gbl...
> While you may have correctly diagnosed the issue, a far
> better solution would be to get them to alter the settings
> of the server. If the diag is correct, as the server is the
> poster's they would be far better off getting the server
> configured in a reasonable fashion (I run all of mine in
> NTLM v2 only without issues).
> Lowering the Vista to allow LM is IMO insanely backward.
>
> Roger
>
> "Jan Spooren" <jspooren@nospam.nospam> wrote in message
> news:%23SymleMaHHA.4772@TK2MSFTNGP05.phx.gbl...
>> The server you are connecting to will most likely only do NTLM
>> authentication, which is by default turned off on Vista.
>> To solve this, you need to do the following with admin rights (or have an
>> admin do this for you):
>>
>> Administrative Tools / Local Security Policy (alternatively, open an
>> administrator command prompt and type 'secpol.msc')
>> Then select Local Policies / Security Options / and search for "Network
>> Security: LAN Manager"authentication level". Change the setting from
>> "Send NTLMv2 response only" to "Send LM & NTLM -- use NTLMv2 session
>> security if negotiated."
>>
>> Cheers,
>> Jan.
>>
>>
>> "Pat Brown" <PatBrown@discussions.microsoft.com> wrote in message
>> news:6C04A4F5-E485-4A31-BB0B-50DDB8D0A81A@microsoft.com...
>>> The server is maintained by a vendor of ours, so I don't know how they
>>> have
>>> me setup. I have been a member of their domain for years and can still
>>> get in
>>> using XP or 2000. They are pretending VISTA doesn't exist and that use
>>> of it
>>> is premature.
>>>
>>> "Kerry Brown" wrote:
>>>
>>>> "Pat Brown" <PatBrown@discussions.microsoft.com> wrote in message
>>>> news:EB201718-568C-44AC-9D58-B08B8628FE72@microsoft.com...
>>>> > We have a server asking my VISTA laptop for my user name and password
>>>> > when
>>>> > I
>>>> > try to view the server under Windows Explorer or the desktop Network
>>>> > icon.
>>>> > If
>>>> > I'm on an XP machine I can open the server OK. What setting do I have
>>>> > incorrect in VISTA?
>>>>
>>>>
>>>> Are you in an active directory domain? That sounds like a DNS problem.
>>>> If
>>>> you are using AD then the clients (Vista) must only point to an AD
>>>> integrated DNS server. If you're not using AD what OS is the server
>>>> running?
>>>> Are you using an account on the Vista pc that exists on the server?
>>>>
>>>> --
>>>> Kerry Brown
>>>> Microsoft MVP - Shell/User
>>>> http://www.vistahelp.ca
>>>>
>>>>
>>>>
>>
>>
>
>

Jan's suggestion was right on the money. With those changes, I now can access
that server as I could with XP. I agree that it is a step backward, but until
the server admins accpet that VISTA exists, I will live with it.

Thanks for the help,

Pat

"Jan Spooren" wrote:

> Roger,
>
> I agree it's better to configure or update the server; however, since (i)
> the original poster stated "The server is maintained by a vendor of ours", I
> assumed he did not have any control over the server and (ii) since the
> server has apparently always been configured to do NTLM only and since this
> was evidently deemed okay in their environment, the solution I suggested did
> not impact security aversely and did offer the user an instant solution, as
> opposed to starting negotiations with the vendor to reconfigure or update
> their server, which can take anything between a few hours to never.
>
> I should have mentioned that server reconfiguration was highly advisable,
> though. Thanks for pointing that out!
>
> Jan.
>
> "Roger Abell [MVP]" <mvpNoSpam@asu.edu> wrote in message
> news:%23tAxTT0aHHA.348@TK2MSFTNGP02.phx.gbl...
> > While you may have correctly diagnosed the issue, a far
> > better solution would be to get them to alter the settings
> > of the server. If the diag is correct, as the server is the
> > poster's they would be far better off getting the server
> > configured in a reasonable fashion (I run all of mine in
> > NTLM v2 only without issues).
> > Lowering the Vista to allow LM is IMO insanely backward.
> >
> > Roger
> >
> > "Jan Spooren" <jspooren@nospam.nospam> wrote in message
> > news:%23SymleMaHHA.4772@TK2MSFTNGP05.phx.gbl...
> >> The server you are connecting to will most likely only do NTLM
> >> authentication, which is by default turned off on Vista.
> >> To solve this, you need to do the following with admin rights (or have an
> >> admin do this for you):
> >>
> >> Administrative Tools / Local Security Policy (alternatively, open an
> >> administrator command prompt and type 'secpol.msc')
> >> Then select Local Policies / Security Options / and search for "Network
> >> Security: LAN Manager"authentication level". Change the setting from
> >> "Send NTLMv2 response only" to "Send LM & NTLM -- use NTLMv2 session
> >> security if negotiated."
> >>
> >> Cheers,
> >> Jan.
> >>
> >>
> >> "Pat Brown" <PatBrown@discussions.microsoft.com> wrote in message
> >> news:6C04A4F5-E485-4A31-BB0B-50DDB8D0A81A@microsoft.com...
> >>> The server is maintained by a vendor of ours, so I don't know how they
> >>> have
> >>> me setup. I have been a member of their domain for years and can still
> >>> get in
> >>> using XP or 2000. They are pretending VISTA doesn't exist and that use
> >>> of it
> >>> is premature.
> >>>
> >>> "Kerry Brown" wrote:
> >>>
> >>>> "Pat Brown" <PatBrown@discussions.microsoft.com> wrote in message
> >>>> news:EB201718-568C-44AC-9D58-B08B8628FE72@microsoft.com...
> >>>> > We have a server asking my VISTA laptop for my user name and password
> >>>> > when
> >>>> > I
> >>>> > try to view the server under Windows Explorer or the desktop Network
> >>>> > icon.
> >>>> > If
> >>>> > I'm on an XP machine I can open the server OK. What setting do I have
> >>>> > incorrect in VISTA?
> >>>>
> >>>>
> >>>> Are you in an active directory domain? That sounds like a DNS problem.
> >>>> If
> >>>> you are using AD then the clients (Vista) must only point to an AD
> >>>> integrated DNS server. If you're not using AD what OS is the server
> >>>> running?
> >>>> Are you using an account on the Vista pc that exists on the server?
> >>>>
> >>>> --
> >>>> Kerry Brown
> >>>> Microsoft MVP - Shell/User
> >>>> http://www.vistahelp.ca
> >>>>
> >>>>
> >>>>
> >>
> >>
> >
> >
>
>
>