Vista - How to turn on CA EZ Antivirus real-time?

Hello, all

I installed the free 12 month CA EZ Antivirus

Real time protection is turned off. I find no option to turn it on.

The CA help is no help. It says, "You can check the status of the real-time
protection by opening EZ Antivirus, and selecting the 'Details' button next
to the Antivirus Protection Status text at the bottom of the window. You can
enable your real-time protection from here."

But there is is nothing like an "enable" button.
??

"JayKay" <JayKay@discussions.microsoft.com> wrote in message
news:CBEFD81F-18C4-471C-B49B-6B6539145E91@microsoft.com...
> Hello, all
>
> I installed the free 12 month CA EZ Antivirus
>
> Real time protection is turned off. I find no option to turn it on.
>
> The CA help is no help. It says, "You can check the status of the
> real-time
> protection by opening EZ Antivirus, and selecting the 'Details' button
> next
> to the Antivirus Protection Status text at the bottom of the window. You
> can
> enable your real-time protection from here."
>
> But there is is nothing like an "enable" button.
> ??

You do it by opening EZ Antivirus and selecting Virus Scanning in the
menu -> Scan Settings ->Real-time Scanner where you can enable or disable
the Real-time Scanner setting.

Regards,
Rasmus Bertelsen

I contacted CA's customer support. They say they're aware of the problem and
are working on it.

"Rasmus Bertelsen" wrote:

>
> "JayKay" <JayKay@discussions.microsoft.com> wrote in message
> news:CBEFD81F-18C4-471C-B49B-6B6539145E91@microsoft.com...
> > Hello, all
> >
> > I installed the free 12 month CA EZ Antivirus
> >
> > Real time protection is turned off. I find no option to turn it on.
> >
> > The CA help is no help. It says, "You can check the status of the
> > real-time
> > protection by opening EZ Antivirus, and selecting the 'Details' button
> > next
> > to the Antivirus Protection Status text at the bottom of the window. You
> > can
> > enable your real-time protection from here."
> >
> > But there is is nothing like an "enable" button.
> > ??
>
> You do it by opening EZ Antivirus and selecting Virus Scanning in the
> menu -> Scan Settings ->Real-time Scanner where you can enable or disable
> the Real-time Scanner setting.
>
> Regards,
> Rasmus Bertelsen
>

I just installed CA EZ (7.1.9.1); and it works very well; so far I haven't
had any of the previously mentioned issues; and my real time scanning is
easily enabled. The only problem I have with it; is that when the bloody
program recommends a restart; it actually just goes straight into it; so
make sure you don't have anything important and unsaved open when making
major changes that would require that situation.

As well; I used to use FSecure; but this CA EZ seems to use far less system
resources than my old anti-virus; which is great, because it has cut my
startup time down to less than 1 minute.

Justin

"JayKay" <JayKay@discussions.microsoft.com> wrote in message
news:CBEFD81F-18C4-471C-B49B-6B6539145E91@microsoft.com...
> Hello, all
>
> I installed the free 12 month CA EZ Antivirus
>
> Real time protection is turned off. I find no option to turn it on.
>
> The CA help is no help. It says, "You can check the status of the
> real-time
> protection by opening EZ Antivirus, and selecting the 'Details' button
> next
> to the Antivirus Protection Status text at the bottom of the window. You
> can
> enable your real-time protection from here."
>
> But there is is nothing like an "enable" button.
> ??

I too experienced the problem with real time protection on CA AntiVirus. I
uninstalled it and reinstalled it using run as administrator and it works
fine now. (Except for asking for tray permission twice on each startup -
more of an anoyance than anything else.)
--
Regards,
Butch


"JayKay" wrote:

> Hello, all
>
> I installed the free 12 month CA EZ Antivirus
>
> Real time protection is turned off. I find no option to turn it on.
>
> The CA help is no help. It says, "You can check the status of the real-time
> protection by opening EZ Antivirus, and selecting the 'Details' button next
> to the Antivirus Protection Status text at the bottom of the window. You can
> enable your real-time protection from here."
>
> But there is is nothing like an "enable" button.
> ??