I appear to have possibly discovered a solution......try this........
If you receive Windows Update error 80070643 while installing updates for
Microsoft Office 2003, you might need to restart the Office Source Engine
(OSE) service. Windows Update can automatically start the service to install
updates for Office products if the service is set to the default Manual
setting. If the service is disabled, you need to restart it, and then try to
install the latest updates for Office products again.
To restart the Office Source Engine (OSE) service
You must be logged on as an administrator to perform these steps.
1. Open Administrative Tools by clicking the Start button , clicking
Control Panel, clicking System and Maintenance, and then clicking
2. Double-click Services. If you are prompted for an administrator
password or confirmation, type the password or provide confirmation.
3. If the Office Source Engine service is disabled (or not running),
double-click it to open the service properties.
4. Click the Startup type list, click Automatic (Delayed Start), and then
5. Under Service status, click Start.
6. Restart your machine.
7. Run Windows Update again (unless it's set to automatically install
Hope this helps.
> There are several errors in that file. In addition to the original one there
> is also 0x80070643. That error is basically a generic "it didn't work." The
> update it failed to install was Defender signatures. It is a general error
> but I believe the most common cause is a network connection error.
> Try this:
> 1. Click the Window button
> 2. Click All Programs
> 3. Click Windows Defender
> 4. Click the little down arrow next to the question mark and select "Check
> for updates."
> If that succeeds it should all be OK. I wish I had a better solution for
> you, but I don't know what specifically caused that error so I think the best
> course of action is to try again.
> That still leaves you with the 0x80070714 error. It looks like it is update
> ID 6C83D1C6-7C05-44C4-B70B-86AA0248AC59 that is causing it and failing, but
> that does not tell me much. Have you tried running Windows Update again
> since? Sometimes the errors resolve themselves.
> If it is still a problem, please open Windows Update (Window button | All
> Programs | Windows Update). Then click the Update history link. There should
> be links for any failed installations.