Import Certificate Problem

When I tried to import a certificate the "trusted root certificate
authorities" doesn't appear in the wizard. Any idea why ?

Whereas when I try user CERTMGR.MSC, it appears there and when I try the
import certificate option I get an error message " The import failed because
the store was ready only, the store was full or the store did not open
correctly" Any idea?

If you want screen shots please mail me at dileesh.ks@ita.gov.om and I can
sent the screen shots.

Are you the administrator on that machine?

"Dileesh" <Dileesh@discussions.microsoft.com> wrote in message
news:16CDE4FE-4D58-42EF-8AB4-5E8A563EB2CD@microsoft.com...
> When I tried to import a certificate the "trusted root certificate
> authorities" doesn't appear in the wizard. Any idea why ?
>
> Whereas when I try user CERTMGR.MSC, it appears there and when I try the
> import certificate option I get an error message " The import failed
> because
> the store was ready only, the store was full or the store did not open
> correctly" Any idea?
>
> If you want screen shots please mail me at dileesh.ks@ita.gov.om and I can
> sent the screen shots.

Thanks for the reply.

Yes, I am the administrator.

I have a Administrator account for the local computer and my office system
Admin tried with the administrator account for the domain. Still no luck. Any
way to re-install only the certifcates store in Vista ?

Regards,

Dileesh

"Haitao Li" wrote:

> Are you the administrator on that machine?
>
> "Dileesh" <Dileesh@discussions.microsoft.com> wrote in message
> news:16CDE4FE-4D58-42EF-8AB4-5E8A563EB2CD@microsoft.com...
> > When I tried to import a certificate the "trusted root certificate
> > authorities" doesn't appear in the wizard. Any idea why ?
> >
> > Whereas when I try user CERTMGR.MSC, it appears there and when I try the
> > import certificate option I get an error message " The import failed
> > because
> > the store was ready only, the store was full or the store did not open
> > correctly" Any idea?
> >
> > If you want screen shots please mail me at dileesh.ks@ita.gov.om and I can
> > sent the screen shots.
>