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| | #1 (permalink) |
| | Uprgrade Symantec Antivirus Corporate Edition to Vista Platform When I upgraded Windows XP to Vista on my laptop there existed a version of Symantec Antivirus Corporate Edition that is not supported by Vista. I now have the version that is supported by Vista but I can not uninstall the old version so that I can install it. When I try I get the message "This version of Symantec Antivirus does not support Windows Vista Platform." Any suggestions will be appreciated! Thanks. -- Don |
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| | #2 (permalink) |
| | Re: Uprgrade Symantec Antivirus Corporate Edition to Vista Platform Do it the old way.... Remove the Program Files using DELETE and the Registry Entries using Regedit. More info and "maybe" a removal utility on Symantec's Website. Check for the version you have an "uninstall" or "remove". http://www.symantec.com/home_homeoff...product_ts.jsp "Don" <Don@discussions.microsoft.com> wrote in message news:61D34993-6FED-498F-8DBA-B0B4A1112179@microsoft.com... > When I upgraded Windows XP to Vista on my laptop there existed a version > of > Symantec Antivirus Corporate Edition that is not supported by Vista. I > now > have the version that is supported by Vista but I can not uninstall the > old > version so that I can install it. When I try I get the message "This > version > of Symantec Antivirus does not support Windows Vista Platform." Any > suggestions will be appreciated! Thanks. > -- > Don |
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| | #3 (permalink) |
| | Re: Uprgrade Symantec Antivirus Corporate Edition to Vista Platfor Thanks. That pointed me in the right direction. It is a pain to remove all of the registry values manually but it worked and the new 10.2 Symanteec is working fine. Thanks agan. -- Don "Spirit" wrote: > Do it the old way.... Remove the Program Files using DELETE and the Registry > Entries using > Regedit. More info and "maybe" a removal utility on Symantec's Website. > Check for the > version you have an "uninstall" or "remove". > > http://www.symantec.com/home_homeoff...product_ts.jsp > > "Don" <Don@discussions.microsoft.com> wrote in message > news:61D34993-6FED-498F-8DBA-B0B4A1112179@microsoft.com... > > When I upgraded Windows XP to Vista on my laptop there existed a version > > of > > Symantec Antivirus Corporate Edition that is not supported by Vista. I > > now > > have the version that is supported by Vista but I can not uninstall the > > old > > version so that I can install it. When I try I get the message "This > > version > > of Symantec Antivirus does not support Windows Vista Platform." Any > > suggestions will be appreciated! Thanks. > > -- > > Don > > > |
My System Specs![]() |
| | #4 (permalink) |
| | Re: Uprgrade Symantec Antivirus Corporate Edition to Vista Platfor Same issue, however, I cannot get some of the files to delete from Program files or from Program data, as they are protected. I tried the uninstall utility in Windows and get through the password for uninstall, and when it gets to about 95% complete, it backs down and never uninstalls the program. I've tried cleaning entries from the registry, however, I must be missing some... the TDI drivers are still attempting to load, and I keep getting messages at startup about the incompatibility. Any ideas? Thanks Adam "Don" wrote: > Thanks. That pointed me in the right direction. It is a pain to remove all > of the registry values manually but it worked and the new 10.2 Symanteec is > working fine. > > Thanks agan. > -- > Don > > > "Spirit" wrote: > > > Do it the old way.... Remove the Program Files using DELETE and the Registry > > Entries using > > Regedit. More info and "maybe" a removal utility on Symantec's Website. > > Check for the > > version you have an "uninstall" or "remove". > > > > http://www.symantec.com/home_homeoff...product_ts.jsp > > > > "Don" <Don@discussions.microsoft.com> wrote in message > > news:61D34993-6FED-498F-8DBA-B0B4A1112179@microsoft.com... > > > When I upgraded Windows XP to Vista on my laptop there existed a version > > > of > > > Symantec Antivirus Corporate Edition that is not supported by Vista. I > > > now > > > have the version that is supported by Vista but I can not uninstall the > > > old > > > version so that I can install it. When I try I get the message "This > > > version > > > of Symantec Antivirus does not support Windows Vista Platform." Any > > > suggestions will be appreciated! Thanks. > > > -- > > > Don > > > > > > |
My System Specs![]() |
| | #5 (permalink) |
| | Re: Uprgrade Symantec Antivirus Corporate Edition to Vista Platfor FYI - You can find the manual uninstall directions here: http://service1.symantec.com/SUPPORT...02031914291648 |
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