Vista - DON'T RELY ON MICROSOFT re KB935807

Guys - don't rely on the Microsoft help being readily available - below is
the mail they sent me to resolve the problem - GUESS WHAT - it doesn't work.

So - if you get this mail from Microsoft - don't even bother trying it. You
are directed to a link http://castlecops.com/zx/negster22/WUFix.zip - the
instructions are below.

Thank you for your response and providing the valuable information.



I appreciate the time you have invested in following my steps. I am sorry to
know that, they did not resolve your issue.



I truly understand the inconvenience you have encountered. However, please
be rest assured that I will work with you and try to get this issue resolved.
I appreciate your understanding.



Let's go ahead and try some more troubleshooting steps, which may help
address the issue.



Please try the steps below to resolve your issue.



Suggestion:



Download and execute the fix from the website mentioned below.



http://castlecops.com/zx/negster22/WUFix.zip



Save the above mentioned file to the deskop and double click on the file.
Double click on the file and execute the file WuFix.bat.



Wait for the process to be completed and the try to update windows and check
whether the issue is resolved.



If you have any concerns regarding this issue, you can reply to this mail
and we will get back to you as soon as possible. It is our pleasure to be of
assistance. We are looking forward to your reply.





Regards,

Meraj.

Microsoft Product Support Services.

http://www.microsoft.com/uk/support



Microsoft Contact Centre ( UK ): 0870 60 10 100

Microsoft Contact Centre ( Ireland ): 1 850 940940

IT DOESN'T WORK - try if you like but don't be disappointed if the so called
Micromouse experts advice fails - like everythng else they have supplied info
wise to resolve this issue.

MICROSOFT - WAKE UP - IT IS A FAULT WITH YOUR UPDATE - SORT IT OUT.

Exactly what was your problem?
Suggesting others not try a fix is of little help without knowing
exactly what your problem is.
Also if you give details of your problem, someone may be able to help.

If it is a Windows Update issue, you should post to the Windows Update
newsgroup.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"jamand" <jamand@discussions.microsoft.com> wrote in message
news:0B0E61AB-2B29-4A61-A48B-4E874CD2E9C4@microsoft.com...
> Guys - don't rely on the Microsoft help being readily available -
> below is
> the mail they sent me to resolve the problem - GUESS WHAT - it
> doesn't work.
>
> So - if you get this mail from Microsoft - don't even bother trying
> it. You
> are directed to a link
> http://castlecops.com/zx/negster22/WUFix.zip - the
> instructions are below.
>
> Thank you for your response and providing the valuable information.
>
>
>
> I appreciate the time you have invested in following my steps. I am
> sorry to
> know that, they did not resolve your issue.
>
>
>
> I truly understand the inconvenience you have encountered. However,
> please
> be rest assured that I will work with you and try to get this issue
> resolved.
> I appreciate your understanding.
>
>
>
> Let's go ahead and try some more troubleshooting steps, which may
> help
> address the issue.
>
>
>
> Please try the steps below to resolve your issue.
>
>
>
> Suggestion:
>
>
>
> Download and execute the fix from the website mentioned below.
>
>
>
> http://castlecops.com/zx/negster22/WUFix.zip
>
>
>
> Save the above mentioned file to the deskop and double click on the
> file.
> Double click on the file and execute the file WuFix.bat.
>
>
>
> Wait for the process to be completed and the try to update windows
> and check
> whether the issue is resolved.
>
>
>
> If you have any concerns regarding this issue, you can reply to this
> mail
> and we will get back to you as soon as possible. It is our pleasure
> to be of
> assistance. We are looking forward to your reply.
>
>
>
>
>
> Regards,
>
> Meraj.
>
> Microsoft Product Support Services.
>
> http://www.microsoft.com/uk/support
>
>
>
> Microsoft Contact Centre ( UK ): 0870 60 10 100
>
> Microsoft Contact Centre ( Ireland ): 1 850 940940
>
> IT DOESN'T WORK - try if you like but don't be disappointed if the
> so called
> Micromouse experts advice fails - like everythng else they have
> supplied info
> wise to resolve this issue.
>
> MICROSOFT - WAKE UP - IT IS A FAULT WITH YOUR UPDATE - SORT IT OUT.

I think your very good! I tried to contact microsoft all i get is a shopping
card that gives you the oppertunity to spend 60 euro for help or just get
lost and try it on your own.

I think there is a big lack of service. Someone who spend hundreds of
dollars on an OS should get at least all the service they need for a minimum
of 5 years without paying anything.

That would be a nice idea but few if any software manufacturers give
that kind of support, at least when hundreds and not thousands is
spent by the customer.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"sygys" <sygys@discussions.microsoft.com> wrote in message
news:7B3D5066-A475-4F18-B1A9-3BDBF469A842@microsoft.com...
>I think your very good! I tried to contact microsoft all i get is a
>shopping
> card that gives you the oppertunity to spend 60 euro for help or
> just get
> lost and try it on your own.
>
> I think there is a big lack of service. Someone who spend hundreds
> of
> dollars on an OS should get at least all the service they need for a
> minimum
> of 5 years without paying anything.