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| Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks. |
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| | #1 (permalink) |
| | trojan? new to this need help getting rid of trojan i think windows just keeps restarting and security balloon keeps poping up as it restarts but wont allow me to click it .My trend micro does not find anything with full scan how do i find problem and fix i removed the bad program stuck! |
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| | #2 (permalink) |
| | Re: trojan? bigtez wrote: > new to this need help getting rid of trojan i think windows just keeps > restarting and security balloon keeps poping up as it restarts but wont allow > me to click it .My trend micro does not find anything with full scan how do i > find problem and fix i removed the bad program stuck! Since you have provided no details, all I can do is give you general virus/malware removal steps. Go through these general malware removal steps systematically - http://www.elephantboycomputers.com/...moving_Malware Include scanning with David Lipman's Multi_AV and follow instructions to do all scans in Safe Mode. Please see the special Notes regarding using Multi_AV in Vista. http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions http://pcdid.com/Multi_AV.htm - download You can also check to see if there are targeted removal steps for your malware here: Bleeping Computer removal how-to's - http://www.bleepingcomputer.com/forums/forum55.html When all else fails, run HijackThis and post your log in one of the specialty forums listed at the first link above (not here, please). Not all tools used will work in Vista and you will need to run them elevated. Since Vista is so new, it will be a while before removal techniques and tools are developed. If you are unable to remove the infection by following the general steps, register at one of the HijackThis forums as suggested. Standard caveat: If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a professional computer repair shop (not your local version of BigComputerStore/GeekSquad). Please be aware that not all local shops are skilled at removing malware and even if they are, your computer may be so infested that Windows will need to be clean-installed. Have all your data backed up before you take the machine into a shop. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
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| | #3 (permalink) |
| | Re: trojan? thanks malkie appears that i had a worm i battled finding what i had so i rbooted off the disk and did a system restore i think its gone. hope so anyway !thanks again "Malke" wrote: > bigtez wrote: > > new to this need help getting rid of trojan i think windows just keeps > > restarting and security balloon keeps poping up as it restarts but wont allow > > me to click it .My trend micro does not find anything with full scan how do i > > find problem and fix i removed the bad program stuck! > > Since you have provided no details, all I can do is give you general > virus/malware removal steps. > > Go through these general malware removal steps systematically - > http://www.elephantboycomputers.com/...moving_Malware > > Include scanning with David Lipman's Multi_AV and follow instructions to > do all scans in Safe Mode. Please see the special Notes regarding using > Multi_AV in Vista. > > http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions > http://pcdid.com/Multi_AV.htm - download > > You can also check to see if there are targeted removal steps for your > malware here: > Bleeping Computer removal how-to's - > http://www.bleepingcomputer.com/forums/forum55.html > > When all else fails, run HijackThis and post your log in one of the > specialty forums listed at the first link above (not here, please). > > Not all tools used will work in Vista and you will need to run them > elevated. Since Vista is so new, it will be a while before removal > techniques and tools are developed. If you are unable to remove the > infection by following the general steps, register at one of the > HijackThis forums as suggested. > > Standard caveat: If the procedures look too complex - and there is no > shame in admitting this isn't your cup of tea - take the machine to a > professional computer repair shop (not your local version of > BigComputerStore/GeekSquad). Please be aware that not all local shops > are skilled at removing malware and even if they are, your computer may > be so infested that Windows will need to be clean-installed. Have all > your data backed up before you take the machine into a shop. > > > Malke > -- > Elephant Boy Computers > www.elephantboycomputers.com > "Don't Panic!" > MS-MVP Windows - Shell/User > |
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| | #4 (permalink) |
| | Re: trojan? bigtez wrote: > thanks malkie appears that i had a worm i battled finding what i had so i > rbooted off the disk and did a system restore i think its gone. hope so > anyway !thanks again You're welcome. Stay safe. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
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| | #5 (permalink) |
| | Re: trojan? I'm new could someone tell me how to post. I hit new, then ? mark. I'm only able to pull up reply, I have a question on a virus. -- Ghostdancer "Malke" wrote: Quote: > bigtez wrote: Quote: > > thanks malkie appears that i had a worm i battled finding what i had so i > > rbooted off the disk and did a system restore i think its gone. hope so > > anyway !thanks again > You're welcome. Stay safe. > > > Malke > -- > Elephant Boy Computers > www.elephantboycomputers.com > "Don't Panic!" > MS-MVP Windows - Shell/User > |
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| | #6 (permalink) |
| | Re: trojan? Ms. M wrote: Quote: > I'm new could someone tell me how to post. I hit new, then ? mark. I'm only > able to pull up reply, I have a question on a virus. really a newsgroup. You will get far more out of this resource if you learn to use a newsreader. There are many good newsreaders for Windows, but you can use Outlook Express (XP) or Windows Mail (Vista) since you already have it. Here are some links to information about newsgroups: About Usenet: http://en.wikipedia.org/wiki/Usenet http://www.faqs.org/faqs/ - Usenet FAQs from the Internet FAQ Archives http://www.cs.tut.fi/~jkorpela/usenet/dont.html - The Seven Don'ts of Usenet http://www.cs.tut.fi/~jkorpela/usenet/index.html - further reading on Usenet, including recommended reading for netiquette issues http://www.elephantboycomputers.com/page2.html#Usenet - a brief explanation of newsgroups Using Outlook Express as Newsreader: http://michaelstevenstech.com/outloo...snewreader.htm http://rickrogers.org/setupoe.htm Accessing the MS newsgroups in Outlook Express Newsreader http://www.microsoft.com/windowsxp/e...roupsetup.mspx How to Post: http://www.dts-l.org/goodpost.htm http://www.catb.org/~esr/faqs/smart-questions.html http://aumha.org/nntp.htm - list of MS newsgroups microsoft.public.test.here - MS group to test if your newsreader is working properly http://www3.telus.net/dandemar/munad.htm - how to munge email address http://en.wikipedia.org/wiki/Crossposting - multiposting vs. crossposting Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
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| | #7 (permalink) |
| | Re: trojan? "Ms. M" <MsM@xxxxxx> wrote in message news:1CE53A2C-99B2-4E9F-9B66-83486446FDEC@xxxxxx Quote: > I'm new could someone tell me how to post. I hit new, then ? mark. I'm > only > able to pull up reply, I have a question on a virus. By far the best way to post is to stop trying to do it via the web site you're reading this on. The reason you're having such problems is that you are using the awful web interface to read this newsgroup--it's the slowest, clunkiest, most error-prone method there is. Do yourself a favor and switch to a newsreader, such as Outlook Express, which comes with Windows. See http://www.michaelstevenstech.com/ou...snewreader.htm -- Ken Blake - Microsoft MVP Windows: Shell/User Please reply to the newsgroup |
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