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| | Help! Reached a deadlock Hello everyone, I'm seeking for a solution of unusual problem with Vista Ultimate 32. Storyline: Few days ago resinstalled my dual setup (Vista+XP) due to a necessity to re-mount my RAID0 setup. Vista installed well, + all updates including the optional ones. Problems started when I decided to update Intel's Chipset (INF 8.3.0.1013), which I downloaded from ASUS. As expected, during the install the keyboard and mouse got offline (I have a blue-tooth Logitech). Solution: attached a USB mouse, finished installation. Afterwards miracles started. 1. During normal startup: at the logon point (Welcome text with a circle) Vista hangs for 5 minutes (judging from ntbtlog.txt due to KBDHID.SYS). It takes another 5 minutes to proceed to the desktop, where a popup "Failed to communicate to a windows service: *windows could not connect to System Event Notification Service* ... limited accounts..." (this is a known problem when one adds limited users, but this is not my case). Menus don't work, nothing is clickable, network doesn't start, Kaspersky doesn't start (actually, KIS 7 is my first suspect for security conflict) Remark: with "diagnostic startup" it loads fast, but I can only contemplate pop-up windows while scrolling the mouse pointer over the taskbar icons. Start menu works with a minute-delay, but I can't get to contents of any folder. 2. During safe mode: startup takes normal time, but *"Help and Support was not able to start"* appears. Recent Update: now also in the safe mode, *security center doesn't start *(error 1068 if I try to start it manually, although rpcss is running) EVEN LOGGING SERVICE IS UNAVAILABLE *Even in the "device manager" there is no contents - just an empty window!!* 3. During safe mode with networking: takes a bit less time than during normal startup, but no network. Keyboard and mouse online. Ntbtlog reports several (but not consequent) attempts to start kbdhid.sys. Second or third is successful. 4. *All restore points disappeared*! So, there's no chance to roll back to a previous state. Now, what examination has revealed. ntbtlg.txt: most of cases "did not load" kbdhid. sys, srv.sys, rdpcdd.sys (only normal startup) SFC: no problems registry: at first glance "hanging" accounts (as described somewhere in the net, when winlogon holds a registry key) A note: virus is very unlikely, I install Kasperksy before connecting to Internet on a fresh system. On top, I checked Vista partition with KIS from XP with a thorough scan option (heuristics level 3 etc) Logitech: Setpoint 330 installed (before never caused a problem) Update USB S3 from ASUS also in place. It's a mystery. Google is also puzzled, nothing on this subject. I am in a deadlock: cannot uninstall anything (KIS 7 for starters), cannot see event logs, cannot rollback to previous state, cannot even rollback suspected drivers!!! _Solutions_I'm_looking_for_: repair current installation (I would not like to go for a fresh re-install, 'cause I've just activated Office Ultimate and - I think - this copy of Vista) Perhaps, a particular question: how to make #$@ Vista uninstall something in Safe mode? Any help appreciated.... Many thanks in advance -- Yakor P.S. Bravo Microsoft... -- Yakor ------------------------------------------------------------------------ Yakor's Profile: http://forums.techarena.in/member.php?userid=32050 View this thread: http://forums.techarena.in/showthread.php?t=826561 http://forums.techarena.in |
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