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Vista Tutorial - windows live mail 2008 (Build 12.0.1606) error report error

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Old 01-22-2008   #1 (permalink)
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Join Date: Oct 2007
Vista Ultimate 32 bit
 
 

windows live mail 2008 (Build 12.0.1606) error report error

I have windows live mail 2008 Build 12.0.1606 installed on windows xp and everytime a few seconds after i close wlm i get a windows live mail encountered a ploblem and has to close error that tells me to send a report..this happens 80 percent of the time after i close the windows live mail application...By the way i have disable error reporting checked on advanced properties and disabled on services also ...i noticed on the task manager that the wlmail exe process is still running after i close the application and that seems to be the problem..Is there any way, fix or some program that i can get the wlmail.exe process to close at the same time i close the windows live mail application so i dont get this send error report message anymore ?

Click the image to open in full size.

error i get ^

Click the image to open in full size.

wlmail.exe still running after closing application ^

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Old 01-22-2008   #2 (permalink)
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Join Date: Apr 2007
Vista x64 Ultimate SP2, Windows 7 (7600) x64
 
 

Re: windows live mail 2008 (Build 12.0.1606) error report error

Hi gbp007,

Try to End Process the extra wlmail.exe file in the Task Manager Processes to see if it will stop the error for you next time.

Task Manager - Open and Close Applications and Processes

Shawn
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Old 01-22-2008   #3 (permalink)
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Join Date: Oct 2007
Vista Ultimate 32 bit
 
 

Re: windows live mail 2008 (Build 12.0.1606) error report error

Hi, if i end the wlmail.exe process from the task manager it will prevent the error from popping up and it will also close the error if i end the process also, but what i would like to do is not have to go task manager and have to end the process everytime im finished using wl mail ..I would like to just close the application normally without the error showing up...Is there a way to make wlmail.exe process in the task manager shut down at the same time as the windows live mail application ?
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Old 01-22-2008   #4 (permalink)
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Join Date: Oct 2005
Windows 7 Ultimate x64
 
 

Re: windows live mail 2008 (Build 12.0.1606) error report error

See if it closes with error reporting turned off:- How to: Disable Error Reporting on Windows XP and Windows Server 2003
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Old 01-22-2008   #5 (permalink)
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Join Date: Apr 2007
Vista x64 Ultimate SP2, Windows 7 (7600) x64
 
 

Re: windows live mail 2008 (Build 12.0.1606) error report error

gpd007,

You would want to make sure that you have all instances of the wlmail.exe closed in Task Manager before you open WLM. Sometimes I get a error while trying to download email. It turns out that WLM had a process still running from the last time I had the program opened, even though WLM was closed.

I would try what z3ro1o suggested. Turning off the error reporting should get rid of the error message.

Shawn
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Old 01-22-2008   #6 (permalink)
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Join Date: Oct 2007
Vista Ultimate 32 bit
 
 

Re: windows live mail 2008 (Build 12.0.1606) error report error

I have error reporting disable and the error still appears..For me is vice versa in that Wlmail.exe is never running before i open windows live mail but wlmail.exe process stays open after i close windows live mail...

here i have error reporting turned off from services and also from the advanced properties and the error still shows up 80 percent of the time..this doesnt happen to me in vista but somehow i keep getting it on xp..

Click the image to open in full size.
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Old 01-23-2008   #7 (permalink)
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Join Date: Oct 2007
Vista Ultimate 32 bit
 
 

Re: windows live mail 2008 (Build 12.0.1606) error report error

this is the error that it reports

Click the image to open in full size.
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Old 01-23-2008   #8 (permalink)
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Join Date: Apr 2007
Vista x64 Ultimate SP2, Windows 7 (7600) x64
 
 

Re: windows live mail 2008 (Build 12.0.1606) error report error

gbp007,

I'm not sure since it is on XP, but you might try uninstalling and reinstalling WLM to see if it helps any.

Shawn
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Old 01-23-2008   #9 (permalink)
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Join Date: Oct 2007
Vista Ultimate 32 bit
 
 

Re: windows live mail 2008 (Build 12.0.1606) error report error

I tried the uninstalling and installing experiment and it still comes up with the error..When it installed again all my settings and configuration before i had installed it where still there and also all my accounts..I cant seem to find a way to uninstall it completely from scratch ? Is there a special way to uninstall this ?
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Old 01-23-2008   #10 (permalink)
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Join Date: Apr 2007
Vista x64 Ultimate SP2, Windows 7 (7600) x64
 
 

Re: windows live mail 2008 (Build 12.0.1606) error report error

gbp007,

To wipe everything out for Windows Live Mail after you uninstalled it in Programs and Features:

1. Delete the Windows Live Mail folder here: (Hidden system file)
C:\Users\(your username)\AppData\Local\Microsoft\Windows Live Mail

2. Delete the registry key (folder) Windows Live Mail in the left pane at:
HKEY_CURRENT_USER\Software\Microsoft\Windows Live Mail

Shawn
My System SpecsSystem Spec
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