Hotmail & Windows Live Messenger Freeze on Vista--why??

I recently got a new laptop with Vista Ultimate x64 and am constantly having to force both Windows Live Messenger and Internet Explorer to "end task". WL messenger works if I've just turned my computer on, but if the laptop is closed while on or if it is left alone and goes into sleep mode when I return to the computer I can't open the program and it will say I am no longer signed on, yet it shows up on my task bar. I have to actually open the task manager, end the program, and then re-start it in order to use it. I am having a similar problem with hotmail. I log-in to my account and am able to use the program for a short amount of time, but soon after it freezes--I can't click on emails, new folders, or go to a new website in that tab on ie. It won't even let me close the tab.
This issue is incredibly frustrating--can anybody tell me how to fix it?
Thanks!

Hi Ceybee,

How much RAM does your computer have?

That exactly describes the problem I'm having. I have an HP laptop with 3G of ram. Windows messenger will only work when I first start my computer. Hotmail is really bad in that sometimes I can read a few messeges before it freezes or just one. Its very rare if I can reply to a message or follow a link from an email without it freezing there. Once it freezes I can't even close the tab without going to the task manager. My rountine is open a tab read one email, it freezes, open a new tab, read one email, it freezes etc. I have basically giving up on checking my email at home and only do it on my work computer which uses XP. Any help on how to fix this would be great. I have been diligent in keeping up with the windows updates in hopes that one of them will fix this very problem.

Hi Shelly,

It sounds like your AntiVirus is slowing the Hotmail site Scripts down too much, Have you tried the desktop version of Hotmail instead?

Windows Live Mail

Steven

I have exactly the same problem with a similar machine - an HP Pavilion dv7 which is a very new and pretty high end notebook. I run on Vista Home Premium however. Any advise would be greatly apprceiated. This is not caused by antivirus software or slow site scripts - my suspicion is poor Flash support; i.e. if there's any banners using certain Flash calls, Vista will crap out. An alternative theory is it's a Hotmail security issue -- it seems to work fine with emails from "unsafe" addresses.

Anyway any further ideas and advise would be greatly appreciated.

Update: the issue does not seem to occur when I run the 64-bit version of IE.

I am having the same problem...the only way i get it to work is to restart my laptop...very frustrating, how can we fix this? thx

I just downloaded the desktop version of windows live and my hotmail account works beautifully with it. At least this way there isn't any freezing or problems with opening my attachments. Thanks a lot.

Too many people on new computers with more than adequate RAM are SUDDENLY having hotmail freezes...Vista..what is your response..solution? I'm having same problem. I can open hotmail, I can open ONE email..then that's it. Frozen screen. The only way to close is through Windows Task Manager. This is VERY frustrating. I'm thinking Vista has some serious issues...is Vista addressing this? Thx.

Hi Coregon,

I dont know why you assume its Vista`s problem or why you believe the Vista team should Fix Hotmail since their both completely different products managed by completely different people in completely seperate departments

The blame and fault completely rests with the Hotmail Team...You can give them feedback about the problems here: https://feedback.live.com/default.aspx?scrx=1
You can also submit a bug report here: https://connect.microsoft.com/feedba...spx?SiteID=658 (Windows Live Team Center)

They are well aware about the problems because their are quite a few performance and bug reports already submitted on the Connect site for the Windows Live team, You should comment and vote on the bugs currently listed on the team`s Connect site link I posted above but just remember these things cant just be fixed overnight but they do keep status reports for each bug and problem listed on that Connect link above

Steven