Vista - Windows Live Photo Gallery won't open

TedJBrown · 02-20-2009

My friends were using WL Photo Gallery 2008, which worked fine. When they got updated to 2009, though, Photo Gallery stopped working. By "stopped working" I mean "won't open". You click it's icon but nothing opens.
I read some stuff about database corruption and tried M$'s fix, but it didn't help.
I thought their computer might be messed up in other ways, so I did a clean install of XP SP3 on their computer, installed the latest version of WL Essentials, - and had the same problem. The other apps in Essentials that I installed work fine (like WL Mail & Messenger).
If I go into task manager/processes, then try to launch WL Photo Gallery, I can see the "Windows Live Photo Gallery" process pop up for a split second then instantly disappear.
You can double click a picture and it seems to open in WL Photo Gallery previewer fine. But if you click the "Go to gallery" button to view all pictures, the preview window closes but the main app doesn't open.

Any help would be appreciated.

larryhuey · 03-11-2009

Ted, I am also having problems with Windows Live Photo Gallery. Until recently, all Windows Live features worked, however, Windows Live Photo Gallery opens up and then displays this error message;

Photo Gallery can't start. You may not have enough space on your hard disk or critical files may be missing from Windows.

I have tried to reinstall, but the installer says it is already installed... I have tried to delete the Live Features and reinstall but, still no luck. I did actually get some features to uninstall and they reinstalled correctly. Just to let you know, I have used the built in program uninstaller, Revo Uninstaller, Advanced System Care and Glary Utilities. If I fond a solution to my problem, it may be of help to you as well. I will continue looking and also, hopefully, someone with more expertise than me can help us both out of a jam.

ciro · 03-14-2009

Hello I am a new user

I also have the same probelma. I have repeatedly contacted the microsoft without success. Tonight I followed the procedure recommended by them and I sent the info to them. If they provide a solution I will be happy to post it

ciro · 03-17-2009

Thanks to one of the technicians microsoft, B.F., I managed to solve the problem that was presented to the windows live photo gallery. The error message was "Unable to start wlpg, low disk space. There are files of windows." To resolve it, at least in my case, was sufficient to add the windows registry keys

Code:

Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Media\Windows Media Player]
@="Windows Media Player"
"LocalizedString"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,\
  6f,00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,\
  00,5c,00,75,00,6e,00,72,00,65,00,67,00,6d,00,70,00,32,00,2e,00,65,00,78,00,\
  65,00,2c,00,2d,00,34,00,00,00
[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Media\Windows Media Player\Capabilities]
"ApplicationDescription"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,\
  00,52,00,6f,00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,\
  33,00,32,00,5c,00,77,00,6d,00,70,00,6c,00,6f,00,63,00,2e,00,64,00,6c,00,6c,\
  00,2c,00,2d,00,32,00,39,00,34,00,30,00,30,00,00,00
"ApplicationName"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,\
  6f,00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,\
  00,5c,00,75,00,6e,00,72,00,65,00,67,00,6d,00,70,00,32,00,2e,00,65,00,78,00,\
  65,00,2c,00,2d,00,34,00,00,00
"Hidden"=dword:00000000
[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Media\Windows Media Player\Capabilities\FileAssociations]
".mpv2"="WMP11.AssocFile.MPEG"
".asx"="WMP11.AssocFile.ASX"
".mpg"="WMP11.AssocFile.MPEG"
".m2v"="WMP11.AssocFile.MPEG"
".wmd"="WMP11.AssocFile.WMD"
".mp2v"="WMP11.AssocFile.MPEG"
".mpa"="WMP11.AssocFile.MPEG"
".m1v"="WMP11.AssocFile.MPEG"
".wms"="WMP11.AssocFile.WMS"
".wmz"="WMP11.AssocFile.WMZ"
".wav"="WMP11.AssocFile.WAV"
".aiff"="WMP11.AssocFile.AIFF"
".avi"="WMP11.AssocFile.avi"
".asf"="WMP11.AssocFile.ASF"
".mp2"="WMP11.AssocFile.MPEG"
".au"="WMP11.AssocFile.AU"
".mp3"="WMP11.AssocFile.MP3"
".mid"="WMP11.AssocFile.MIDI"
".wvx"="WMP11.AssocFile.WVX"
".wma"="WMP11.AssocFile.WMA"
".wmv"="WMP11.AssocFile.WMV"
".wax"="WMP11.AssocFile.WAX"
".aifc"="WMP11.AssocFile.AIFF"
".mpe"="WMP11.AssocFile.MPEG"
".mod"="WMP11.AssocFile.MPEG"
".rmi"="WMP11.AssocFile.MIDI"
".m3u"="WMP11.AssocFile.M3U"
".wm"="WMP11.AssocFile.ASF"
".wpl"="WMP11.AssocFile.WPL"
".midi"="WMP11.AssocFile.MIDI"
".mpeg"="WMP11.AssocFile.MPEG"
".aif"="WMP11.AssocFile.AIFF"
".cda"="WMP11.AssocFile.CDA"
".snd"="WMP11.AssocFile.AU"
".wmx"="WMP11.AssocFile.ASX"
[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Media\Windows Media Player\Capabilities\MimeAssociations]
"video/msvideo"="WMP11.AssocMIME.AVI"
"video/x-ms-wmx"="WMP11.AssocMIME.ASX"
"audio/midi"="WMP11.AssocMIME.MIDI"
"audio/wav"="WMP11.AssocMIME.WAV"
"audio/x-wav"="WMP11.AssocMIME.WAV"
"audio/x-aiff"="WMP11.AssocMIME.AIFF"
"audio/x-mp3"="WMP11.AssocMIME.MP3"
"audio/x-ms-wma"="WMP11.AssocMIME.WMA"
"audio/x-mpegurl"="WMP11.AssocMIME.M3U"
"audio/mpg"="WMP11.AssocMIME.MP3"
"application/x-mplayer2"="WMP11.AssocMIME.ASF"
"video/avi"="WMP11.AssocMIME.AVI"
"video/mpg"="WMP11.AssocMIME.MPEG"
"video/x-mpeg"="WMP11.AssocMIME.MPEG"
"application/vnd.ms-wpl"="WMP11.AssocMIME.WPL"
"audio/mpegurl"="WMP11.AssocMIME.M3U"
"video/x-ms-wm"="WMP11.AssocMIME.ASF"
"application/x-ms-wmd"="WMP11.AssocMIME.WMD"
"audio/aiff"="WMP11.AssocMIME.AIFF"
"midi/mid"="WMP11.AssocMIME.MIDI"
"audio/x-mpg"="WMP11.AssocMIME.MP3"
"video/x-ms-asf-plugin"="WMP11.AssocMIME.ASX"
"audio/mid"="WMP11.AssocMIME.MIDI"
"audio/x-ms-wax"="WMP11.AssocMIME.WAX"
"audio/x-mpeg"="WMP11.AssocMIME.MP3"
"video/x-ms-asf"="WMP11.AssocMIME.ASX"
"audio/x-mid"="WMP11.AssocMIME.MIDI"
"audio/mpeg"="WMP11.AssocMIME.MP3"
"video/x-ms-wmv"="WMP11.AssocMIME.WMV"
"video/mpeg"="WMP11.AssocMIME.MPEG"
"application/x-ms-wmz"="WMP11.AssocMIME.WMZ"
"audio/mp3"="WMP11.AssocMIME.MP3"
"video/x-msvideo"="WMP11.AssocMIME.AVI"
"audio/basic"="WMP11.AssocMIME.AU"
"audio/x-midi"="WMP11.AssocMIME.MIDI"
"video/x-mpeg2a"="WMP11.AssocMIME.MPEG"
"video/x-ms-wvx"="WMP11.AssocMIME.WVX"
[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Media\Windows Media Player\Capabilities\URLAssociations]
"mms"="WMP11.AssocProtocol.MMS"
[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Media\Windows Media Player\InstallInfo]
"IconsVisible"=dword:00000001
"ShowIconsCommand"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,\
  00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,\
  5c,00,75,00,6e,00,72,00,65,00,67,00,6d,00,70,00,32,00,2e,00,65,00,78,00,65,\
  00,20,00,2f,00,53,00,68,00,6f,00,77,00,57,00,4d,00,50,00,20,00,2f,00,53,00,\
  65,00,74,00,53,00,68,00,6f,00,77,00,53,00,74,00,61,00,74,00,65,00,00,00
"ReinstallCommand"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,\
  00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,\
  5c,00,75,00,6e,00,72,00,65,00,67,00,6d,00,70,00,32,00,2e,00,65,00,78,00,65,\
  00,20,00,2f,00,53,00,65,00,74,00,57,00,4d,00,50,00,41,00,73,00,44,00,65,00,\
  66,00,61,00,75,00,6c,00,74,00,00,00
"HideIconsCommand"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,\
  00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,\
  5c,00,75,00,6e,00,72,00,65,00,67,00,6d,00,70,00,32,00,2e,00,65,00,78,00,65,\
  00,20,00,2f,00,48,00,69,00,64,00,65,00,57,00,4d,00,50,00,20,00,2f,00,53,00,\
  65,00,74,00,53,00,68,00,6f,00,77,00,53,00,74,00,61,00,74,00,65,00,00,00
[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Media\Windows Media Player\InstallName]
"OCName"="WMPOCM"
[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Media\Windows Media Player\shell]
[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Media\Windows Media Player\shell\open]
[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Media\Windows Media Player\shell\open\command]
@=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,\
  00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,4d,00,\
  65,00,64,00,69,00,61,00,20,00,50,00,6c,00,61,00,79,00,65,00,72,00,5c,00,77,\
  00,6d,00,70,00,6c,00,61,00,79,00,65,00,72,00,2e,00,65,00,78,00,65,00,00,00

02-20-2009	#1 (permalink)
TedJBrown Windows 7 Ultimate x64 1 posts	Windows Live Photo Gallery won't open My friends were using WL Photo Gallery 2008, which worked fine. When they got updated to 2009, though, Photo Gallery stopped working. By "stopped working" I mean "won't open". You click it's icon but nothing opens. I read some stuff about database corruption and tried M$'s fix, but it didn't help. I thought their computer might be messed up in other ways, so I did a clean install of XP SP3 on their computer, installed the latest version of WL Essentials, - and had the same problem. The other apps in Essentials that I installed work fine (like WL Mail & Messenger). If I go into task manager/processes, then try to launch WL Photo Gallery, I can see the "Windows Live Photo Gallery" process pop up for a split second then instantly disappear. You can double click a picture and it seems to open in WL Photo Gallery previewer fine. But if you click the "Go to gallery" button to view all pictures, the preview window closes but the main app doesn't open. Any help would be appreciated.
My System Specs

03-11-2009	#2 (permalink)
larryhuey Vista Home Premium 64bit 1 posts	Re: Windows Live Photo Gallery won't open Ted, I am also having problems with Windows Live Photo Gallery. Until recently, all Windows Live features worked, however, Windows Live Photo Gallery opens up and then displays this error message; Photo Gallery can't start. You may not have enough space on your hard disk or critical files may be missing from Windows. I have tried to reinstall, but the installer says it is already installed... I have tried to delete the Live Features and reinstall but, still no luck. I did actually get some features to uninstall and they reinstalled correctly. Just to let you know, I have used the built in program uninstaller, Revo Uninstaller, Advanced System Care and Glary Utilities. If I fond a solution to my problem, it may be of help to you as well. I will continue looking and also, hopefully, someone with more expertise than me can help us both out of a jam. Last edited by larryhuey; 03-11-2009 at 12:00 PM.. Reason: Accidently hit the enter button.
My System Specs

03-14-2009	#3 (permalink)
ciro Vista Home Premium 32 bit 2 posts	Re: Windows Live Photo Gallery won't open Hello I am a new user I also have the same probelma. I have repeatedly contacted the microsoft without success. Tonight I followed the procedure recommended by them and I sent the info to them. If they provide a solution I will be happy to post it
My System Specs

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