Vista - Can send, but not receive mail in widows mail

When I click on send/receive message, It shows a quick connection window and immediately a disconnecting message.
To try to fix this I downloaded the Windows Live mail program, which had the same problem.
I did try a repair of Windows Live via the ad/remove in the control panel.
Then I downloaded the Thunderbird e-mail program from Firefox and in that program all works correctly.
Next I contacted the internet provider, but all they told me how to set up the
e-mail program.
I can also retrieve my e-mail from the internet provider, but their e-mail program has less features then the others.

I have searched the net and forums for a solution, but there were no clear parallels to my problem.
Joe.

The problem was fixed by deleting the e mail account (after saving all the e mail folders) and re-creating it. I hope this will help other members who have a problem with windows mail.