Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Vista Forums > Windows Live

Vista Tutorial - error 8100030d how do i fix it?

Reply
 
Old 05-12-2009   #1 (permalink)
Newbie


Join Date: May 2009
dont know
 
 

error 8100030d how do i fix it?

Every time i try to log onto windows live messenger i get a box sayin error 8100030d. What is the error and how do i fix it? please help!

My System SpecsSystem Spec
Old 05-13-2009   #2 (permalink)
Senior Member


Join Date: Mar 2009
Vista
 
 

Re: error 8100030d how do i fix it?

You should be able to follow these steps and get things fixed:

1. Determine what version of Messenger is installed on the computer, and then upgrade Messenger if it is required:

1.a. Click here to determine the most recent versions of Messenger for each operating system. If you are not running the latest version for your operating system, please install the most updated version.

2. Delete the cache files for Messenger. Follow the steps below based on which version of Messenger you are using:

2.b. For Windows Live Messenger:

2.b.ii. For Windows Vista
  • Click Start and then click Explore to open Windows Explorer. On the Organize menu, click Folder and Search Options. Click the View tab. In the Advanced settings list, select Show hidden files and folders under Hidden Files and Folders. Clear the Hide extensions for known file types check box. Click OK to close the Folder Options window.
  • Delete the Contacts Cache folder. To do so, right-click Start, and then click Explore to open the Windows Explorer window. In the Windows Explorer window, locate the folders below and delete all the files and folders inside them.
C:\Users\ Your Windows logon name \Contacts\ Your Messenger e-mail address
C:\Users\ Your Windows logon name \AppData\Local\Microsoft\Windows Live Contacts\ Your Messenger e-mail address


Note: Windows Logon name is the logon name that you use to sign in to windows. Your Messenger email address is the address that you use to sign in to Messenger.

3. Try to sign in to Messenger again.



You can find all this info, and info for addressing any AVG issues that also might be causing this problem here:

Error: 8100030d - Windows Live

Cheers,
My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
error 8100030d : Can't sign in with only 1 account Live Messenger
error code 8100030d Windows Live
Error 8100030d Live Messenger
WLM Error: 8100030d Live Messenger
Error 8100030d Live Messenger


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46