Windows Vista Forums

error 8100030d how do i fix it?
  1. #1



    Newbie
    Join Date : May 2009
    Posts : 2
    dont know
    Local Time: 07:45 PM

    error 8100030d how do i fix it?

    Every time i try to log onto windows live messenger i get a box sayin error 8100030d. What is the error and how do i fix it? please help!


      My System SpecsSystem Spec

  2. #2



    Senior Member
    Join Date : Mar 2009
    Redmond, Washington, USA
    Posts : 229
    Vista
    Local Time: 10:45 AM
    usa us washington

     

    Re: error 8100030d how do i fix it?

    You should be able to follow these steps and get things fixed:

    1. Determine what version of Messenger is installed on the computer, and then upgrade Messenger if it is required:

    1.a. Click here to determine the most recent versions of Messenger for each operating system. If you are not running the latest version for your operating system, please install the most updated version.

    2. Delete the cache files for Messenger. Follow the steps below based on which version of Messenger you are using:

    2.b. For Windows Live Messenger:

    2.b.ii. For Windows Vista

    • Click Start and then click Explore to open Windows Explorer. On the Organize menu, click Folder and Search Options. Click the View tab. In the Advanced settings list, select Show hidden files and folders under Hidden Files and Folders. Clear the Hide extensions for known file types check box. Click OK to close the Folder Options window.
    • Delete the Contacts Cache folder. To do so, right-click Start, and then click Explore to open the Windows Explorer window. In the Windows Explorer window, locate the folders below and delete all the files and folders inside them.

    C:\Users\ Your Windows logon name \Contacts\ Your Messenger e-mail address
    C:\Users\ Your Windows logon name \AppData\Local\Microsoft\Windows Live Contacts\ Your Messenger e-mail address


    Note: Windows Logon name is the logon name that you use to sign in to windows. Your Messenger email address is the address that you use to sign in to Messenger.

    3. Try to sign in to Messenger again.



    You can find all this info, and info for addressing any AVG issues that also might be causing this problem here:

    Error: 8100030d - Windows Live

    Cheers,

      My System SpecsSystem Spec

error 8100030d how do i fix it? problems?

Similar Threads
Thread Thread Starter Forum Replies Last Post
Error 8100030d Seth Live Messenger 0 20 Mar 2009
8100030d - Error signing in but just with one account, others are Alex Live Messenger 9 13 Mar 2009
WLM Error: 8100030d KaoZar Live Messenger 0 13 Sep 2008
Error 8100030d Tom Pryor Live Messenger 3 23 Mar 2008