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Vista post SP1 can't see my external HDD-help!

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Old 04-09-2008   #11 (permalink)
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Re: Vista post SP1 can't see my external HDD-help!

Hi John,

I tried exactly what you describe,but can't solve the problem. Actually i have mouse, keyboard and the other 2 external hard drive all working fine. As long as i plug this one in, the Vista failed to install USB to IDE driver. I'm really reluctant to uninstall my SP1.

My box is a bit odd, IMAC 20" running on Vista Ultimate SP1

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Old 04-09-2008   #12 (permalink)
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Re: Vista post SP1 can't see my external HDD-help!

Hi John,

Dont worry, i uninstall SP1 and everything is sweet now. So i'm really disappointed with Microsfot and Vista SP1
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Old 04-18-2008   #13 (permalink)
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Re: Vista post SP1 can't see my external HDD-help!

Just got a new machine with VISTA HOME EDITION PREMIUM, 32 bit, encountered the very same problem and after searching on the web for weeks with no solutions, stumbled on your post in Vistax64.com.
Did the change on infcache.1 but have questions regarding oem files. I assume the change to -bak is on files only and not on folders, correct? Secondly, there are a bunch of them; there are five unnumbered .dat files and I have numbered files 0 - 49 with three files for each number; does the change apply to all types of files (.inf, .cat, .PNF) or is it applicable only to .inf and .PNF? Either case it's going to be a lot "doctoring" and a reply from you would be appreciated.


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Dwarf! Amazing! Mr Terrykim Jin at MS has solved my problem in just one email. He wrote suggesting I try this fix or uninstall SP1. The fix worked like a charm. No idea why but here it is for anyone experiencing this issue or similar:

"Step 1.Show hidden folders
=========================
1. Click the Start button, Click "Computer" -> "Organize" -> "Folder and Search Options".
2. Click the "View" tab. Under "Hidden files and folders", click "Show hidden files and folders".
3. To display other hidden files, uncheck the "Hide protected operating system files (Recommended)" check box.

Step 2.Rename the USB inf relate files
=========================
1. Click the Start Button, type "%windir%\inf" (without quotation marks) in the Start Search box, and press Enter.
2. Please locate "Infcache.1" file, right click on it, click Properties, select Security tab, click the current User Account name, click Edit, check Full Control checkbox as Allow, then all the checkbox will be checked as Allow, click OK, click OK.
3. Right click the Infcache.1, select Rename, please type infcache.1-bak in the text box, press Enter. Then Infcache.1 would be renamed to infcache.1-bak.
4. Please locate all the files beginning with "oem", for example: oem0 and oem.PNF. Please follow the steps above to rename all the files.
5. Please restart the computer.

Please plug in a USB device to test the results."


I,ve sent off my thanks last night. I'm not sure whether I need to go back and undo those permissions etc but I'm well pleased.
Glad you like the avatar, I took it at an owl sanctuary. You can use any of your own pics just reduce them to below a MB.
Cheers, John

Last edited by hdbg62; 04-18-2008 at 08:02 PM. Reason: typo
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Old 04-19-2008   #14 (permalink)
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Re: Vista post SP1 can't see my external HDD-help!

Trust me, it won't help if this problem occured after installing SP1. I have tried all files 0-40 and not succesful. Remove SP1 will do
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Old 04-19-2008   #15 (permalink)
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Re: Vista post SP1 can't see my external HDD-help!

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Trust me, it won't help if this problem occured after installing SP1. I have tried all files 0-40 and not succesful. Remove SP1 will do
Hi hdbg62

I don't know enough about it to contradict the above but the problem I had only occurred after installing SP1.
The choice that Terrykim Jin gave me was try this and if it doesn't work uninstall SP1.

I would assume from that the fix doesn't always work. However it worked for me and has continued to work so I think it's worth a try.

I renamed everything which began OEM. There are loads of them and it is very boring and I have no idea what it is doing really but, as I say, it has worked for me.
Good luck and let us know how you get on. Cheers, John
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Old 04-20-2008   #16 (permalink)
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Re: Vista post SP1 can't see my external HDD-help!

Am a bit reluctant to remove SP1 but might after checking some more about the ramifications of doing so. Thanks for your time.
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