Unable to install 2 updates, KB948590 and SP1

Hi everyone, hope someone is able to help me!

I desperatly try to install this update
(Security Update for Windows Vista for x64-based Systems (KB948590)) and the SP1 but i always get the error message,Update failed Code 80073712.

I have tried to install in safe mode but no luck,it seems all the other updates are all ok just these 2 giving me trouble.

Has someone a idea what could be wrong.
Thanks

Hi Sebzero,

Have you checked this thread for downloading the standalone SP1 update?

http://www.vistax64.com/windows-updates/140470-why-sp1-may-not-available-you-how-get.html

Steven

Hi Steve,
thanks for you reply i have downloaded and installed the update but it has knocked out my nvidia gfx drivers.I try to reinstall but after restart the drivers are gone again.

Hey Sebzero,

There was a update to the NVidia drivers today, Completely uninstall all the other nvidia software on your computer then download the new version here: http://www.vistax64.com/graphic-cards/139495-latest-nvidia-forceware-drivers.html

Steven

Hi Steven,
Have tried to install the the driver but still the same.I found out that only when i enable SLI then i loose the driver.You recken to uninstell the vista SP1 and the gfx driver and start again?

Seb

SEBZERO said:

Hi Steven,
Have tried to install the the driver but still the same.I found out that only when i enable SLI then i loose the driver.You recken to uninstell the vista SP1 and the gfx driver and start again?

Seb

Click to expand...

Hey Sebzero,

No I dont uninstall SP1, The performance and security of your system will be severely compromised if you uninstall it...

Take a screenshot of GPU-Z Video card GPU Information Utility abnd I can get a better idea about your NVidia hardware

Steven

Hi Steven,
have take the screenshot and attached.

Thanks for taking the time to look in to it.

Regards
Seb

SEBZERO said:

Hi Steven,
have take the screenshot and attached.

Thanks for taking the time to look in to it.

Regards
Seb

Click to expand...

hmm, You have the latest driver installed...So when you enable SLI the NVidia driver stops loading or just the SLI option?

Steven

When i switch to SLI and then the next time i reboot the gfx driver does not work and i have to install it new.If i leave it on single card everything seem to work ok.

I had a look in Control panel and the nvidia icon is gone.As soon as i reinstall it its back there.
So something does not like the SLI option.

Seb

SEBZERO said:

When i switch to SLI and then the next time i reboot the gfx driver does not work and i have to install it new.If i leave it on single card everything seem to work ok.

I had a look in Control panel and the nvidia icon is gone.As soon as i reinstall it its back there.
So something does not like the SLI option.

Seb

Click to expand...

Hey Seb,

Yeah thats why I asked, It looks like your NVidia cards are from different vendors (no subvendor ID in GPUZ) and maybe not identical as required for SLI..

This might sound like a pain but can you take one card out then screenshot GPUZ then switch to the other card and screenshot GPUZ again so we can conpare the differences between the two without both cards being used at once?

Steven

Yes no problem won't be today though,its gonna be 2morrow.

What i don't understand is, it work before without SP1 and i run XP in duel boot and i don't have any problems.

Seb

Hi Steven!
I finaly had some time to swop the cards,hope thats any help.

Seb

SEBZERO said:

Hi Steven!
I finaly had some time to swop the cards,hope thats any help.

Seb

Click to expand...

They are both Identical, Have you tried using an older NVidia Driver like the 169 versions?

Yes i have treid couple of the old drivers but they do the same thing as soon as i enable SLI the driver disapears.

SEBZERO said:

Yes i have treid couple of the old drivers but they do the same thing as soon as i enable SLI the driver disapears.

Click to expand...

Hey Sebzero,

It might be time to report the problem to NVidia so they can fix the problem

Heres the right forum for reporting problems NVIDIA nzone Forums

Steven

Hi Steve,
did speak to Nvidia but they don'y know either.
Thanks for your help anyway.
Seb