hi can anyone tell me why i cannot do windows update i keep getting the erra code 80244019

hi sid thanks for replying to my promblem i purchessed this pc from ebay its a personal pc .this has been doing this for a month now. it wont do the windows update

ok sid i did that still the erra code is 80244019 and it says windows cannot search for new updates its been a month

Hi Frank,

Perform the following steps to reset the Windows Update component.

1st. Stop the Background Intelligent Transfer Service and the Automatic Updates service. To do this, follow these steps:

-Click Start/All Programs/Accessories. Right click 'Command Prompt' and select 'Run As Administrator'. Click 'Continue' on the UAC prompt.

-At the command prompt, type the following commands, and then press ENTER after each command:

net stop wuauserv
net stop bits

2nd. Rename the Catroot2 folder. To do this, follow these steps:

-Type the following commands, and then press Enter after each command.

net stop cryptsvc
ren %systemroot%\System32\Catroot2 oldcatroot2
net start cryptsvc

3rd. Rename the "SoftwareDistribution" folder:

-Type the following command, and then press Enter.
ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

4. Register the files that are used by Windows Update and Microsoft Update. To do this, follow these steps:

-At the command prompt, type the following commands, press ENTER after each -command, and then click OK every time that you receive a verification message:
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wucltux.dll
regsvr32 wups2.dll
regsvr32 wups.dll
regsvr32 wuwebv.dll

5. Start the Background Intelligent Transfer Service, the Automatic Updates service, and the Event Log service. To do this, follow these steps:

-At the command prompt, type the following commands, and then press ENTER after each command:
net start bits
net start wuauserv
net start Eventlog
exit

Reboot the computer and try Windows Update again.

Let us know the results.

Steven