SP1 wont install on my dell 1520 inspiron: error 800f081f

galehouse

New Member
Hi All, I hope somebody can help!

Dell 1520 Inspiron running vista home premium up to date with all updates except SP1.

I have vista set to automatic updating and this has worked well until I noticed that Sp1 had not installed. I tried to do it manually and it starts then after some time it aborts with the message
" An internal error occurred while installing the service pack" error number 800f081f.

I'velooked at the microsoft support page for this problem and have tried all the actions they recommend:

1. Downloaded full standalone SP1 multilanguage 32 bit
2. Disabled Avast (anti-virus)
3. perform hardware scan - no problems
4. run system file checker. Aborted during verification phase (10% complete) with error message "Windows resource protection could not perform requested operation".
5. run memory test - no problems
6. uninstalled avast and performed all the above with same results.

After each action I reboot the computer and tried to install from the standalone version I had downloaded.

My hunch is it could be something to do with the language support versions of vista (I don't know what Dell ship as standard in the UK) but don't know how to find out which one I have.

I've tried to post an email with microsoft but they only support the US And canada via e-mail.

Any help or suggestions would be much appreciated

Thanks.
 

My Computer

Thanks Sydney1st for your reply.

having looked at your suggestion it doesn't seem to relate to vista only xp and server 2003.

Any further suggestions appreciated.

Regards

Bryn
 

My Computer

Gentelmen(if not sorry).

Your problem has crossed my path many times. Your not going to like my answer.

First off there are many people out there that have your exact make and model systems and have had no problems whatsoever installing SP-1 onto Vista.

The unfortunate ones that can't(here we go).

The only way your going to get to SP-1 and beyond is to get your product key ready.

Find a clean copy of Vista(not your restore disk). If a freind has a copy it "will" work with your key, x86 or x64. Dowmload it from "somewhere" if you can't.

Reinstall Vista with that disk.

Install your AV/FW/Spyware protection, then go online and windows update till your well past SP-1.

Thats all you can do.

How am I so sure?

I work in a Toshiba/Sony/HP/Dell...service center. I do warranty work, in the shop and the feild.

A lot of the restore disk were bad coming off the line. For everybody.

Once the reinstalls are done with a clean disk all updates installed normally.

Sorry.
 

My Computer

System One

  • Manufacturer/Model
    My Ever Changing Whim!
    CPU
    Intel Core 2 Quad 9650
    Motherboard
    Intel DQ35JO
    Memory
    6GB Corsair DDR2 800
    Graphics Card(s)
    ASUS 9800GT Ultimate
    Sound Card
    Onboard
    Monitor(s) Displays
    19 inch Sceptre 19 inch Acer
    Screen Resolution
    1280x1024
    Hard Drives
    1 320GB Seagate SATA
    1 250GB Western Digital SATA
    1 200GB Maxtor SATA
    2x160GB Western Digitals SATA
    1 320GB Seagate External
    1 120GB Western Digital External
    1 80GB Westen Digital External
    1 4GB Crucial Flash Drive for Ready Boost
    PSU
    600watt Fortron Source
    Case
    Antec
    Cooling
    Fresh Air
    Keyboard
    Microsoft Natural Ergonamic 4000
    Mouse
    Razer Diamondback
    Other Info
    My main rig runs Vista Ultimate or Server 2008. Depending on which Acronis image I decide to load.
On the Dell forums, I found a lot of people are having problems with the Sigmatel drivers provided by Dell. These drivers are mentioned in the MS article that I previously listed. I uninstalled the Sigmatel Audio driver from Control Panel, for now I am using a generic MS driver. I gave it some time and now SP1 is available as a download from the Windows Update service. I have not had a chance to install it yet.
 

My Computer

On the Dell forums, I found a lot of people are having problems with the Sigmatel drivers provided by Dell. These drivers are mentioned in the MS article that I previously listed. I uninstalled the Sigmatel Audio driver from Control Panel, for now I am using a generic MS driver. I gave it some time and now SP1 is available as a download from the Windows Update service. I have not had a chance to install it yet.

Uninstalling the Sigmatel drivers did not help in my case. I am using a Dimension 9200 Dell. Is this an exclusively Dell problem? The posts I am finding about this are several months old, but no solutions anywere, except for a complete reinstall (nice way to spend Christmas). My update history shows a trail back to 20 september of failed Vista SP1 updates, so simply waiting until it resolves itself doesn't seem to do the trick ,-)
 

My Computer

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