Error 80240028 on update KB955428

I had completely forgot that you could do this, but it did work for me. Thanks for the reminder and the link. I hope more people find this forum so that their problems with this issue can be corrected as well.

The trouble is that Microsoft were late publishing the direct download link. Anyway, glad it's fixed.

Thanks Ex_Brit - I've just installed using the link above, no problems. As you so usefully observed, it doesn't show under "Update History" but it is there under "Installed Updates"

No problem.

I wonder if I spoke too soon saying there were no problems? When I switched on this morning, I got a message saying that the computer had been restarted to install an update but that it had been unable to complete the installation. It presented me with the task-bar icon for the 'update', inviting me to click to see the details of the problem - but of course on clicking it the screen showed "no updates are available" because I had hidden the offending item.

I wonder if I'll get this message every morning.

Well if you installed it then you can unhide it and let update think there's an update. It will then not install it....if you get my meaning...LOL

LOL .. yes I get your meaning. Maybe the computer did too because, after another reboot, the update has now disappeared from my "Hidden Updates" list, so maybe it has done just what yuo suggested, all by itself.

My God, the computer actually thought for itself....next thing you'll have it making the coffee!

It looks like you are OK now.

Thanks for the info provided in this thread! I came across the same problem with this update this morning (it was looking for a Works file) so this evening, I used the link at Post #4 to manually download the update and all OK now. I am in New Zealand and wasn't sure which file to select so just used the same 'US' one mentioned in Post #4.

I did have the problem of the taskbar icon reappearing after a reboot, telling me there was an update available and when I clicked on it, it took me to the Updates menu where it said there was 1 update waiting to be installed. I clicked on 'Check for updates' then it came up (after checking) that it was all up to date and has cleared the taskbar notification away now thank goodness (as I too wondered if I was going to get that every morning).

Just one little thing I am wondering, the update file that was manually downloaded (KB955428_en-US.msp) to install the update, do I need to file that away in a specific folder now as it is just sitting in my 'My Completed Downloads' folder at the moment? Just wanting to keep things clean Thanks.

A couple of Update issues:

Tried to install Update KB955428 (MS Works 8). It asked to insert MS Works 8 disc, but my computer came with Works 8.5 and when I put that disc in, it did not recognize it and received error 8024002D.

Also, tried to install Update Office XP Service Pack 3 and it asks for the Office XP disc. I don't have the disc so cannot update it. How can I delete it from the update reminder? I'm tired of it always notifying me that it's available.

Any feedback on the above would be greatly appreciated!
Thanks!