I have a one-year old Sony VAIO VGN AR590E laptop with a built-in Sony Visual Communication VGP VCC6 camera and VAIO Camera Capture Utility 2.2.00.22110 software. I use MSN Live Messenger 2008 (Build 8.5.1302.1018). I have Windows Vista Home Premium SP1.
I have always been unable to use MSN Messenger for live video calls until recently. My computer upgrades automatically all of the time so I don’t know which update caused this failure but it recently updated from Sony VAIO some products and also Vista updated to SP1.
Offline, my problem is that my camera will only capture “black screen” stills but will record video accurately. In MSN Messenger, everything works fine, except when I try to activate Video Call, MSN Messenger crashes and closes.
I have updated and restored everything from Sony VAIO. Windows Vista Update is fully updated. I have searched the Internet for weeks finding people with similar problems but no good solutions. Can anyone point me in the right direction?
I have always been unable to use MSN Messenger for live video calls until recently. My computer upgrades automatically all of the time so I don’t know which update caused this failure but it recently updated from Sony VAIO some products and also Vista updated to SP1.
Offline, my problem is that my camera will only capture “black screen” stills but will record video accurately. In MSN Messenger, everything works fine, except when I try to activate Video Call, MSN Messenger crashes and closes.
I have updated and restored everything from Sony VAIO. Windows Vista Update is fully updated. I have searched the Internet for weeks finding people with similar problems but no good solutions. Can anyone point me in the right direction?
My Computer
System One
-
- Manufacturer/Model
- Sony VAIO VGN AR590E laptop
- CPU
- Intel Core Duo T7300 @ 2.00GHz
- Memory
- 2 GB