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Vista - sp1 install problem

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Old 11-10-2008   #1 (permalink)


vista Home Premium x64
 
 

sp1 install problem

Hi All

Everytime i try and install sp1 for vista ulitmate 64 bit i allways get a white or black screen when it reaches installing stage 2 of 3.
Anyone have any ideas

My System SpecsSystem Spec
Old 11-10-2008   #2 (permalink)


Vista Home Premium 32-bit & Vista Ultimate 64-bit both Service Pack 2 W7 Pro RTM 7600 32 & 64
 
 

Re: sp1 install problem

Hi throbinson and welcome to Vista Forums

Are you trying to install SP1 via Windows Update? If you are, try installing it from the downloaded standalone version (link given below). You will need to save this to a DVD. Once you have done that, you should be able to install SP1 from this disc. Note that this may take a while to complete and you should allow it to do so at its own rate.
Download details: Windows Vista Service Pack 1 Five Language Standalone for x64-based Systems (KB936330)
My System SpecsSystem Spec
Old 11-11-2008   #3 (permalink)


vista Home Premium x64
 
 

Re: sp1 install problem

Hi
I've tried it through windows update and from the standalone update from my hard drive when it was downloaded. Would doing of a disc make a difference?
My System SpecsSystem Spec
Old 11-11-2008   #4 (permalink)


Vista Home Premium 32-bit & Vista Ultimate 64-bit both Service Pack 2 W7 Pro RTM 7600 32 & 64
 
 

Re: sp1 install problem

Hi throbinson,

Whether you install SP1 from your HDD or from a disc should make no difference, however if you have a disc you can use it to install SP1 again should you have cause to reinstall Vista. The best time to install a service pack is on a fresh installation of Vista.
It is possible that some aspect of your system is preventing the successful installation of SP1. In order that we can help you with this, please post back with full details of your system, together with the current driver versions that you are using for your hardware.
My System SpecsSystem Spec
Old 11-11-2008   #5 (permalink)


vista Home Premium x64
 
 

Re: sp1 install problem

Ok
Motherboard-M2A-VM.
Processor-AMD 64 x2 duel core 6000+, driver 6.0.6000.16386.
On Board Graphics Radeon x1200, driver 8.501.0.0 (will be using a geforce 8800gt oc2 512mb when a replacement comes mine was faulty).
On board 5.1 sound.
Hard Drive- Maxtor 6v250fo ata, driver 6.0.6000.16386.
DVD Drive- Sony DVD RW AW G170A ata, Driver 6.0.6000.16386.
6GB DDR2 Memory.

Also running Mcafee Security Center and Wise registry Cleaner 3

I updated from xp about a week ago

Need anymore info please let me now
My System SpecsSystem Spec
Old 11-15-2008   #6 (permalink)


vista Home Premium x64
 
 

Re: sp1 install problem

Hi
I've managed to get sp1 installed the same problem comes up with thick white lines over the screen. The problem is with the on board ATI x1200 graphics, when this is disabled everything works fine apart from noy having any sound. I've tried updating the drivers which doesnt work.
I'm waiting for my geforce 8800gt to be returned from the warrenty hope this one will work ok. In the meantime anybody got any solutions about my lines on the screen?
My System SpecsSystem Spec
Old 11-15-2008   #7 (permalink)


Vista Ultimatex64 Windows 7 build 7100
 
 

Re: sp1 install problem

Hi throbinson,

This sounds to me like a driver problem, have a iook here,
Drivers & Tools | GAME.AMD.COM
You need to make sure that the old drivers are completely uninstalled

Hope this helps

pooch
My System SpecsSystem Spec
Old 11-15-2008   #8 (permalink)


vista Home Premium x64
 
 

Re: sp1 install problem

Hi pooch

Thanks for the info, i've tried what you suggested the results are just the same, nice white lines.

Throbinson
My System SpecsSystem Spec
Old 11-15-2008   #9 (permalink)


Vista Ultimatex64 Windows 7 build 7100
 
 

Re: sp1 install problem

Quote  Quote: Originally Posted by throbinson View Post
Hi
I've managed to get sp1 installed the same problem comes up with thick white lines over the screen. The problem is with the on board ATI x1200 graphics, when this is disabled everything works fine apart from noy having any sound. I've tried updating the drivers which doesnt work.
I'm waiting for my geforce 8800gt to be returned from the warrenty hope this one will work ok. In the meantime anybody got any solutions about my lines on the screen?

When you say "when this is disabled everything works fine" I presume you are talking about the driver and not the onboard graphics, if so;
It can only be the driver
My System SpecsSystem Spec
Old 11-16-2008   #10 (permalink)


vista Home Premium x64
 
 

Re: sp1 install problem

no when the on board graphics is disabled everything works fine
My System SpecsSystem Spec
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