Vista Tutorial - SP1 won't install - constant BSOD

**Sciz** · 01-08-2009

Quote: Originally Posted by Submarine

Sciz,

I understand you have tried most MS advice and now suspect you have a hardware related problem. You may want to try out the System Update Readiness Tool as well as Resolution 2 on this page, if you have not already tried this. You have updated your drivers, I suppose. In the end, the free MS support may perhaps be a way.

I am sure you have run the Systems File Checker Tool and checked if there was something it couldn't fix, which could provide a clue in case software related.

I turned on my Vista Firewall, checked it did not say I wasn't using the recommended settings, then turned off my 3rd part firewall and virus protection. That helped for me. You may also want to disable other memory resident non-MS programs.

You are not saying exactly what happens, when the BSOD appears and what errors you get? Such info may find its way to some hardware wizzard who can interpret.

I haven't ran the system update readiness tool. I tried downloading it once and the download got interupted or something so it never finished. I am downloading it again now. As for Resolution 2, I have gone through that page word by word and no luck. Systems file checker I ran also and it had one error that couldn't be fixed but I will run it again so I can find out exactly what error it is giving me and post it here. Give me a like an hour to run it and post my updated results.

**Night Hawk** · 01-08-2009

You may want to look at any memory dump file or event viewer logs for information seen in those as well. If you are seeing a hardware problem like faulty memory the logs can be useful in isolating what software is involved.

**Sciz** · 01-08-2009

I wanted to mention. I have been running the update readiness tool, well trying to install it, for the past hour and the progress bar has gone nowhere. I assume this isn't normal but if it is please tell me so. It says...

Initializing installation... done!
Installing Update for Windows (KB947821) (update 1 of 1)...

Thanks.

Edit: Ok it finished but just said close and nothing else. So to be honest I am not sure if it did anything at all. Regardless, I am going to run the systems file checker now and get back to you when that's done. Again thank you for all the suggestions/help.

**Sciz** · 01-08-2009

Here are the results from the systems file checker.

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.Windows Resource Protection found corrupt files but w
as unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

However, I can't for the life of me read those logs. The website said to type this into a new command prompt...

findstr /C:"[SR] Cannot repair member file" %windir%\logs\cbs\cbs.log >sfcdetails.txt

But after doing that it said type this...

edit sfcdetails.txt

But that does nothing. When I look for the sfcdetails.txt file that I created, it is empty.

**SIW2** · 01-08-2009

Hi,

This utility will produce the results for you - just right click it and run as admin, then click Start system repair.

http://www.vistax64.com/software-too...heck-tool.html

Hope it helps

SIW2

**Sciz** · 01-08-2009

Quote: Originally Posted by SIW2

Hi,

This utility will produce the results for you - just right click it and run as admin, then click Start system repair.

http://www.vistax64.com/software-too...heck-tool.html

Hope it helps

SIW2

Wow that makes things a lot easier. Now I ran it and it is showing me the log with only the [SR] strings but I can't seem to find anything that says it is corrupted or such. After hitting Start System Repair, should I then hit Start System Verify?

**Sciz** · 01-09-2009

Here is a screenshot of the tool after running the check.

**SIW2** · 01-09-2009

It's kinda hard to see, but that bit looks OK , you need to scroll further down and see if it says there are any corrupted files it couldn't fix.

You have a huge number of shortcuts on your Taskbar and desktop.

What's the wallpaper - is that you out fishing ?

SIW2

**Sciz** · 01-09-2009

Haha, I looked and I will take another screenshot showing the bottom for you. Yes, I have a large number of shortcuts. That is my quick launch bar. I just made it easier to access all of my programs. And no, that wallpaper is actually Uncharted 2 screenshot. You just can't see nathan drake. Below is a couple of screenshots to show you.

**Sciz** · 01-09-2009

Btw, I have done all of that system file checker, disk cleanup and lastly I am going to do a defrag. This is the update that I have tried multiple times through Windows Update and Standalone. Just thought it might be useful information.

01-08-2009	#21 (permalink)
Sciz Member Join Date: Jul 2007 Vista Home Premium x64 57 posts	Re: SP1 won't install - constant BSOD Quote: Originally Posted by Submarine Sciz, I understand you have tried most MS advice and now suspect you have a hardware related problem. You may want to try out the System Update Readiness Tool as well as Resolution 2 on this page, if you have not already tried this. You have updated your drivers, I suppose. In the end, the free MS support may perhaps be a way. I am sure you have run the Systems File Checker Tool and checked if there was something it couldn't fix, which could provide a clue in case software related. I turned on my Vista Firewall, checked it did not say I wasn't using the recommended settings, then turned off my 3rd part firewall and virus protection. That helped for me. You may also want to disable other memory resident non-MS programs. You are not saying exactly what happens, when the BSOD appears and what errors you get? Such info may find its way to some hardware wizzard who can interpret. I haven't ran the system update readiness tool. I tried downloading it once and the download got interupted or something so it never finished. I am downloading it again now. As for Resolution 2, I have gone through that page word by word and no luck. Systems file checker I ran also and it had one error that couldn't be fixed but I will run it again so I can find out exactly what error it is giving me and post it here. Give me a like an hour to run it and post my updated results.
My System Specs

01-08-2009	#22 (permalink)
Night Hawk Geek Join Date: Dec 2008 7 Ultimate 64Bit(retail) Primary OS, 7 RC 64Bit Secondary, ubuntu 9.10 on Virtual Box 379 posts	Re: SP1 won't install - constant BSOD You may want to look at any memory dump file or event viewer logs for information seen in those as well. If you are seeing a hardware problem like faulty memory the logs can be useful in isolating what software is involved.
My System Specs

01-08-2009	#23 (permalink)
Sciz Member Join Date: Jul 2007 Vista Home Premium x64 57 posts	Re: SP1 won't install - constant BSOD I wanted to mention. I have been running the update readiness tool, well trying to install it, for the past hour and the progress bar has gone nowhere. I assume this isn't normal but if it is please tell me so. It says... Initializing installation... done! Installing Update for Windows (KB947821) (update 1 of 1)... Thanks. Edit: Ok it finished but just said close and nothing else. So to be honest I am not sure if it did anything at all. Regardless, I am going to run the systems file checker now and get back to you when that's done. Again thank you for all the suggestions/help. Last edited by Sciz; 01-08-2009 at 09:58 PM..
My System Specs

01-08-2009	#24 (permalink)
Sciz Member Join Date: Jul 2007 Vista Home Premium x64 57 posts	Re: SP1 won't install - constant BSOD Here are the results from the systems file checker. Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete.Windows Resource Protection found corrupt files but w as unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log However, I can't for the life of me read those logs. The website said to type this into a new command prompt... findstr /C:"[SR] Cannot repair member file" %windir%\logs\cbs\cbs.log >sfcdetails.txt But after doing that it said type this... edit sfcdetails.txt But that does nothing. When I look for the sfcdetails.txt file that I created, it is empty.
My System Specs

01-08-2009	#25 (permalink)
SIW2 Master Join Date: Jul 2008 VISTA HOME PREMIUM X64/ 7 x64 / 7x86 2,293 posts	Re: SP1 won't install - constant BSOD Hi, This utility will produce the results for you - just right click it and run as admin, then click Start system repair. http://www.vistax64.com/software-too...heck-tool.html Hope it helps SIW2
My System Specs

01-08-2009	#26 (permalink)
Sciz Member Join Date: Jul 2007 Vista Home Premium x64 57 posts	Re: SP1 won't install - constant BSOD Quote: Originally Posted by SIW2 Hi, This utility will produce the results for you - just right click it and run as admin, then click Start system repair. http://www.vistax64.com/software-too...heck-tool.html Hope it helps SIW2 Wow that makes things a lot easier. Now I ran it and it is showing me the log with only the [SR] strings but I can't seem to find anything that says it is corrupted or such. After hitting Start System Repair, should I then hit Start System Verify?
My System Specs

01-09-2009	#27 (permalink)
Sciz Member Join Date: Jul 2007 Vista Home Premium x64 57 posts	Re: SP1 won't install - constant BSOD Here is a screenshot of the tool after running the check.
My System Specs

01-09-2009	#28 (permalink)
SIW2 Master Join Date: Jul 2008 VISTA HOME PREMIUM X64/ 7 x64 / 7x86 2,293 posts	Re: SP1 won't install - constant BSOD It's kinda hard to see, but that bit looks OK , you need to scroll further down and see if it says there are any corrupted files it couldn't fix. You have a huge number of shortcuts on your Taskbar and desktop. What's the wallpaper - is that you out fishing ? SIW2
My System Specs

01-09-2009	#29 (permalink)
Sciz Member Join Date: Jul 2007 Vista Home Premium x64 57 posts	Re: SP1 won't install - constant BSOD Haha, I looked and I will take another screenshot showing the bottom for you. Yes, I have a large number of shortcuts. That is my quick launch bar. I just made it easier to access all of my programs. And no, that wallpaper is actually Uncharted 2 screenshot. You just can't see nathan drake. Below is a couple of screenshots to show you.
My System Specs

01-09-2009	#30 (permalink)
Sciz Member Join Date: Jul 2007 Vista Home Premium x64 57 posts	Re: SP1 won't install - constant BSOD Btw, I have done all of that system file checker, disk cleanup and lastly I am going to do a defrag. This is the update that I have tried multiple times through Windows Update and Standalone. Just thought it might be useful information.
My System Specs

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