Error Code 80070490

J

johnthorpe

New Member
I realise this is not a new problem, but, as I don't have a solution, maybe someone can help?

The last successful Windows update I've been able to download was on 23 Dec 2008. Since then everytime I try to download updates, either automatically or manually, I get Error Code 80070490 and a message that Windows can't download updates. I've read various threads and tried various fixes, but I think the only one that will work would be to reinstall Vista. Unfortunately, Vista Home Premium 32 bit came pre-installed on my laptop, so I don't have a Vista disk to use to do the reinstall.

Does anyone have any ideas how to solve this problem?
 

My Computer

System One

A: Your time and date settings are incorrect
B: there is a problem with either your network card, network cable, wireles connection or modem.

Check those out, very likely the issue lies there. I think it might just be time & date. Make sure you selected the right country etc as well.
 

My Computer

System One

  • CPU
    CPU = Can't Power Up!!
    Motherboard
    You mean my mothership?
    Memory
    I had amnesia for as long as I can remember...
    Graphics Card(s)
    Nah, Braille bro!
    Sound Card
    Yeah! Very sound!
    Monitor(s) Displays
    Yes, the monitor(s) display indeed! Very good my youn padawan!
    Screen Resolution
    Resolution for gettin a display is pushing "on" for power...
    Hard Drives
    Pretty darn hard! Nearly broke my darn tooth!
    PSU
    PSU = Pimping Sick Undies!
    Case
    Gues I'm a bit of a nut case yup
    Cooling
    Cool me with a beer!
    Keyboard
    No, mine has razors on the board to prevent me smashing it.
    Mouse
    Eeeek!
    Internet Speed
    Dunno, modem doesn't seem to move with a great deal of speed
    Other Info
    Aha! Now this is making more sense to me!

    Operating System: Windows Vista™ Business (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
    System Model: OptiPlex 755
    BIOS: Phoenix ROM BIOS PLUS Version 1.10 A12
    Processor: Intel(R) Core(TM)2 Duo CPU E6850 @ 3.40GHz (2 CPUs), ~3.4GHz
    Memory: 3324MB RAM (Strange one, I really got 4GB, but it claims 3324... Not u
Thanks for the response, but date and time are correct and all network aspects are working correctly, so I don't believe the problem lies there.

The various other threads on this problem all, eventually, seem to lead to the need to reinstall Vista, hence my question about how to do that if you don't have the original installation disk.

Any other thoughts would be most welcome.
 

My Computer

System One

Hmmm.. I seen this code before and recall fixing it when swapping my modem/router.
Though it can also be caused by missing a dll in the system32 such as vssapi.dll

vssapi.dll download - free dll files

But anyhow, regarding the install disc.

If you do not have one you will either need to buy one, or check with your PC manufacturor for a replacement one if under warranty.

Another option is borrowing the install disk from a mate.
As long as you have your own license the disk is all you need.
 

My Computer

System One

  • CPU
    CPU = Can't Power Up!!
    Motherboard
    You mean my mothership?
    Memory
    I had amnesia for as long as I can remember...
    Graphics Card(s)
    Nah, Braille bro!
    Sound Card
    Yeah! Very sound!
    Monitor(s) Displays
    Yes, the monitor(s) display indeed! Very good my youn padawan!
    Screen Resolution
    Resolution for gettin a display is pushing "on" for power...
    Hard Drives
    Pretty darn hard! Nearly broke my darn tooth!
    PSU
    PSU = Pimping Sick Undies!
    Case
    Gues I'm a bit of a nut case yup
    Cooling
    Cool me with a beer!
    Keyboard
    No, mine has razors on the board to prevent me smashing it.
    Mouse
    Eeeek!
    Internet Speed
    Dunno, modem doesn't seem to move with a great deal of speed
    Other Info
    Aha! Now this is making more sense to me!

    Operating System: Windows Vista™ Business (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
    System Model: OptiPlex 755
    BIOS: Phoenix ROM BIOS PLUS Version 1.10 A12
    Processor: Intel(R) Core(TM)2 Duo CPU E6850 @ 3.40GHz (2 CPUs), ~3.4GHz
    Memory: 3324MB RAM (Strange one, I really got 4GB, but it claims 3324... Not u

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD
    Motherboard
    ASUS
    Memory
    2GB
    Graphics Card(s)
    Nvidia 256MB
    Sound Card
    Creative 7.1
    Monitor(s) Displays
    19" Viewsonic and Sony 26" S Series TV
    Screen Resolution
    1920x1080
    Hard Drives
    Sata (1 TB) and IDE (350GB)
    Keyboard
    Multimedia (Wireless)
    Mouse
    Optical (Wireless)
    Internet Speed
    2MB

My Computer

System One

  • CPU
    CPU = Can't Power Up!!
    Motherboard
    You mean my mothership?
    Memory
    I had amnesia for as long as I can remember...
    Graphics Card(s)
    Nah, Braille bro!
    Sound Card
    Yeah! Very sound!
    Monitor(s) Displays
    Yes, the monitor(s) display indeed! Very good my youn padawan!
    Screen Resolution
    Resolution for gettin a display is pushing "on" for power...
    Hard Drives
    Pretty darn hard! Nearly broke my darn tooth!
    PSU
    PSU = Pimping Sick Undies!
    Case
    Gues I'm a bit of a nut case yup
    Cooling
    Cool me with a beer!
    Keyboard
    No, mine has razors on the board to prevent me smashing it.
    Mouse
    Eeeek!
    Internet Speed
    Dunno, modem doesn't seem to move with a great deal of speed
    Other Info
    Aha! Now this is making more sense to me!

    Operating System: Windows Vista™ Business (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
    System Model: OptiPlex 755
    BIOS: Phoenix ROM BIOS PLUS Version 1.10 A12
    Processor: Intel(R) Core(TM)2 Duo CPU E6850 @ 3.40GHz (2 CPUs), ~3.4GHz
    Memory: 3324MB RAM (Strange one, I really got 4GB, but it claims 3324... Not u
Thank you b12blib and prasathkumar for your advice, which I followed - I used an installation disk from a different PC, but used the Product Key for the problem machine. The Upgrade has worked so, hopefully, updates will also.

Thanks again for the help - much appreciated.
 

My Computer

System One

All in a days work :) Good luck with the clean install!
 

My Computer

System One

  • CPU
    CPU = Can't Power Up!!
    Motherboard
    You mean my mothership?
    Memory
    I had amnesia for as long as I can remember...
    Graphics Card(s)
    Nah, Braille bro!
    Sound Card
    Yeah! Very sound!
    Monitor(s) Displays
    Yes, the monitor(s) display indeed! Very good my youn padawan!
    Screen Resolution
    Resolution for gettin a display is pushing "on" for power...
    Hard Drives
    Pretty darn hard! Nearly broke my darn tooth!
    PSU
    PSU = Pimping Sick Undies!
    Case
    Gues I'm a bit of a nut case yup
    Cooling
    Cool me with a beer!
    Keyboard
    No, mine has razors on the board to prevent me smashing it.
    Mouse
    Eeeek!
    Internet Speed
    Dunno, modem doesn't seem to move with a great deal of speed
    Other Info
    Aha! Now this is making more sense to me!

    Operating System: Windows Vista™ Business (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
    System Model: OptiPlex 755
    BIOS: Phoenix ROM BIOS PLUS Version 1.10 A12
    Processor: Intel(R) Core(TM)2 Duo CPU E6850 @ 3.40GHz (2 CPUs), ~3.4GHz
    Memory: 3324MB RAM (Strange one, I really got 4GB, but it claims 3324... Not u
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