Can anyone help - Will not log on after update

kazanne

New Member
I have a desktop running windows Vista (basic)which will not now log onto windows,I clicked the install update button and it just keeps saying configuring updates stage 3 ,0% complete etc,then it goes to power saving mode,then back to the loading bar and does it again,and again and I cannot log in,I have instaled updates before with no problems,Can anyone help.:confused:
 

My Computer

I suggest you do a system restore, roll back the update and either try again or just skip that update.

Start Windows in Safe Mode (usually F8/F10 on boot), and open the command prompt (Press Windows+R -> type cmd, press enter). In the command prompt, type rstrui.exe and press enter. Doing a system restore in safe mode means you can't roll it back (even though I don't know if you'd really want to). I believe Windows creates a restore point before every update, so meaning it should only restore to the last time you shut down your computer properly...

If safe mode doesn't work, you need to run the command prompt from a recovery disc.
 

My Computer

System One

  • Manufacturer/Model
    HP dv5-1120ej Notebook PC
    CPU
    Intel Dual 2.16GHz
    Memory
    4GB
    Graphics Card(s)
    NVidia GeForce 9200M GS, 256MB
    Hard Drives
    320GB internal, 320GB external, 1TB external to come (big download library XD)
    Internet Speed
    Fast enough
    Other Info
    Firefox, Foobar, and AutoHotkey! Go open source!
Thankyou

Thankyou i will try that tomorrow,Just to say though i cannot do a system restore as it is ,as the update just repeats and I cannot get into the programs etc,I will follow your advice and see if that works,Thanks
 

My Computer

I have tried what you said,no luck it is just repeating the same thing over and over even with the Vista disc in.It starts, goes into power saving mode loads up and keep getting the configuring updates screen with stage 3 of 3 updates 0% loaded etc.
 

My Computer

What about repairing Windows from the recovery disc?
 

My Computer

System One

  • Manufacturer/Model
    HP dv5-1120ej Notebook PC
    CPU
    Intel Dual 2.16GHz
    Memory
    4GB
    Graphics Card(s)
    NVidia GeForce 9200M GS, 256MB
    Hard Drives
    320GB internal, 320GB external, 1TB external to come (big download library XD)
    Internet Speed
    Fast enough
    Other Info
    Firefox, Foobar, and AutoHotkey! Go open source!
I have tried a system restore and it failed due to unspecified error 0x80070570,any hints on what I can do now?:)

K

At some point in time it is going to be simply easier just to do a clean re-install. If restore didn't work, and a repair install doesn't work you almost have no other options

Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
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