thejacobspad
New Member
Hi All. In a previous thread there was a fix to the above error code that involved running a dll command prompt. It worked for some but not for all. I was getting the code when trying to do a HP Update and it was related to updating the Active Support Library.
I found a simple fix. All you have to do is uninstall HP Update and reinstall it from HP's website. Here is the link where I found the info Re: SP41377 Error - HP Active Support Library Error - Other Notebook PC questions - HP Support Forum
NOTE: Reference the reply on the link above by "Sanchertx" He says to uninstall both HP Update and HP Active Support Library. The Support Library did not show up on my list, so all I did was uninstall UP Update and Reinstall it. It worked...YEAH.
I found a simple fix. All you have to do is uninstall HP Update and reinstall it from HP's website. Here is the link where I found the info Re: SP41377 Error - HP Active Support Library Error - Other Notebook PC questions - HP Support Forum
NOTE: Reference the reply on the link above by "Sanchertx" He says to uninstall both HP Update and HP Active Support Library. The Support Library did not show up on my list, so all I did was uninstall UP Update and Reinstall it. It worked...YEAH.