Gvictim

Yesterday I believe an update came when I stepped away from my pc for about 45 minutes. I had been able to use the pc up until then when the mouse and key board froze. I attempted to reboot and could not. 95 errors posted in the event log. Most these where WMI (source) and the event ID was 24. I cannot find a solution, and I am not that well knowing a lot. I can probably make the corrections if I have a solution given to me.
I am running vista home premium x64, sp 2

Gvictim said:

Yesterday I believe an update came when I stepped away from my pc for about 45 minutes. I had been able to use the pc up until then when the mouse and key board froze. I attempted to reboot and could not. 95 errors posted in the event log. Most these where WMI (source) and the event ID was 24. I cannot find a solution, and I am not that well knowing a lot. I can probably make the corrections if I have a solution given to me.
I am running vista home premium x64, sp 2

Click to expand...

can you safe boot? (hit F8 repeatedly) when booting. If so you can go into event viewer (type event viewer in search) go to the windows logs, applications tab and look for the update that is causing the problem when ID you can go into add/remove windows components and remove it

Just as an aside you might want to change your setting to notify when there are update so you can approve first

Hope this helps


Ken

MS about this error Event ID 24 is logged when you install WMI SNMP Provider on a computer that is running an x64-based version of Windows Server 2003 but because you have many these kind surly you can't ignore it,MS must to mistake .

So first try this:

Run cmd.exe with administrative previlliges and type:

winmgmt /resetrepository

+ restart

If this command return error try another:

boot into "safe mode with command prompt" (not to classic safe mode!See also http://www.vistax64.com/tutorials/88009-advanced-boot-options.html) and type:

net stop winmgmt
RD /S C:\Windows\System32\WBEM\Repository

+restart

If also second method also fail the problem may adress to missing any *.mof file in WBEM folder see for older systems IBM - Event ID 24; WinMgmt Error in the Application Event Log
it would be any analogue problem (not the same) because BRCMGroup.mof which this link say never exist in Vista,neverless it would be going on about any other *.mof file .In this kind of situation use WMIDiag tool http://www.microsoft.com/downloads/...d6-18d1-4d05-b11e-4c64192ae97d&displaylang=en
run it and wait patiently untill appear pop-up with created logs ->attache them to post

I have been unable to succeed using any of the suggestions. I downloaded both WMI diagnostic and administrative tools but can get neither to work without an error coming up. Any other suggestions?

Gvictim

Do you have a current backup we can restore from? how about the restore disks?

I do not have a windows disk. I purchased this Gateway pc in April and the software was loaded and they did not give me a disk. I ordered the disk today. I do have everything backed up by Carbonite and on an external drive. Yesterday when the problem started everything went okay and then froze.
A WMI diagnostic tool showed me that 3 dll files were missing or corrupted. I have just downloaded them and will see what happens. I can only run in safe mode right now...

Ahhh man I feel ya I had a computer pro install my Gateway and he didnt make the back up disks.Thanks dad lolz.I can laugh about it now but man I was beyond angry :sa:

Gvictim said:

A WMI diagnostic tool showed me that 3 dll files were missing or corrupted. I have just downloaded them and will see what happens. I can only run in safe mode right now...

Click to expand...

Which files?These ones?

26079 17:47:56 (1) !! ERROR: The following WMI system file(s) is/are missing: ............................................................. 3 ERROR(S)!
26080 17:47:56 (0) ** - C:\Windows\System32\WBEM\framedyn.dll
26081 17:47:56 (0) ** - C:\Windows\System32\WBEM\provthrd.dll
26082 17:47:56 (0) ** - C:\Windows\System32\WBEM\wbemcomn.dll

Click to expand...

If this tool report only these ones,ignore it -these files never exist in Vista.I asked to attache log to diagnose.You can't believe in everything what this tool report many errors which this tool report are false alerts only only some of them are truly.Something experience should to view your log.

Besides.Many WMI errors relate also to driver or hardware issues.I suggest update BIOS and all drivers.You can use DriverMax DriverMax - FREE driver download program for Windows XP & Vista

to diagnose version of your drivers.Use also verifier tool to diagnose your drivers http://www.vistax64.com/973966-post8.html

I set my updates to notify me of updates but install when I want.I generally wait a few days before I install updates just in case something is screwy with an update.