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windows update stopped working

  1. #1



    Newbie
    Join Date : Nov 2009
    Posts : 2
    vista 32 bit
    Local Time: 07:49 PM

    windows update stopped working

    hi can any1 help my windows update doesn't work atall anymore i downloaded updates and my computer crashed whilst updating a service pack but it never installed it now when i turn on ma computer it states updating but it doesn't update the service pack. How do i reinstall windows updates as mines is stopped ie in cmd window as microsoft agent done that they stopped it and forgot to restart it but when they did it still doesn't work please help also it states i have never had any updates now

      My System SpecsSystem Spec

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  3. #2



    Expelled
    Join Date : Apr 2008
    Posts : 2,049
    Vista Bussiness x64 PL
    Local Time: 05:49 PM
    poland

     

    Re: windows update stopped working

    Quote Originally Posted by maryhill View Post
    hi can any1 help my windows update doesn't work atall anymore i downloaded updates and my computer crashed whilst updating a service pack but it never installed it now when i turn on ma computer it states updating but it doesn't update the service pack. How do i reinstall windows updates as mines is stopped ie in cmd window as microsoft agent done that they stopped it and forgot to restart it but when they did it still doesn't work please help also it states i have never had any updates now
    Control Panel>>Windows Update>>View update history i read error message,besides

    1.Run cmd.exe with administrative previlliges (right click on cmd.exe) as admin and type:

    sfc /scannow

    When it finish type in cmd.exe

    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

    on your desktop appear sfcdetails.txt

    2.Try reregister WU How do I reset Windows Update components?
    3.Run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, and for Windows 7
    This tool even don't help create CheckSur.log file in C:\Windows\Logs\CBS\CheckSUR.log


    4.Download firegenul Altair Technologies Ltd.
    place firegenul.exe in C:\Windows\System32

    next again run cmd.exe with admin previlliges and type:

    firegenul

    it creates report from WindowsUpdate.log and is stored in C:\Windows\System32 as FireGenReport.htm

    FireGenReport.htm,CheckSur.log,sfcdetails.txt pack and attache to post

      My System SpecsSystem Spec


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