vista basic installed an update but it cannot configure the update. frustration!

Cat Stonerson

New Member
when i turn my laptop on, it tries to configure the update but only gets to 85% and then shuts itself down for some reason.

i've tried the repair your computer and several different restore points but get a message saying the restore failed everytime.

i've also tried safe mode, safe mode with command prompt, and last known good configuration, but none has worked.

please help me!
 

My Computer

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