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Update error 80070490

  1. #1
    Ashg's Avatar

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    Update error 80070490

    Hi everyone my first post

    I getting the error 80070490 and I tried system restore but one luck.

    I found this Windows Update error 80070490 on the MS site and have tried the System Update Readiness Tool but again no luck

    My next step would be the upgrade on the link using a system DVD and there lies my problem, I don't have one!

    I have a Acer Aspire 6930Z laptop and as with most laptop these days you don't get a Windows disc.

    I can make a Acer recovery disc but I'm pretty sure that will only do a full reinstall !

    Any ideas would be appreciated

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  3. #2
    Ashvin Busviah's Avatar

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    Re: Update error 80070490

    Hi,
    the easy way here is you are trying to install
    Windows vista service Pack 1 Download details: Windows Vista Service Pack 1 Five Language Standalone (KB936330)

    windows vista service pack 2 Download details: Windows Server 2008 Service Pack 2 and Windows Vista Service Pack 2 - Five Language Standalone (KB948465)

    Standalone versions.. All you need to do is download them first then install them depending on what you need..

    cheers
    Ash

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  4. #3



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    Re: Update error 80070490

    Find CheckSur.log file in C:\Windows\Logs\CBS folder and attache it to post

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  5. #4
    Ashg's Avatar

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    Re: Update error 80070490

    Sorry I should have said I have SP1 installed.

    I have downloaded SP2 but have yet to install it.

    I will do that and let you know how it goes.

    Thanks.

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  6. #5
    Ashg's Avatar

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    Re: Update error 80070490

    Quote Originally Posted by Flavius View Post
    Find CheckSur.log file in C:\Windows\Logs\CBS folder and attache it to post
    Will do later before trying SP2 install.

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  7. #6
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    Re: Update error 80070490

    CBS log attached. I hope this helps

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  8. #7



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    Re: Update error 80070490

    Quote Originally Posted by Ashg View Post
    CBS log attached. I hope this helps
    Could you please try and upload the CheckSUR.log from the same folder as well please? Thanks so much!

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  9. #8
    Ashg's Avatar

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    Re: Update error 80070490

    Here it is

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    Re: Update error 80070490

    No good news for you:

    These damages:

    Checking Packages
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~x86~en-US~6.0.6000.16386 failed to get owner for package.
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-ClipsInTheLibrary-Package~31bf3856ad364e35~x86~en-US~6.0.6000.16386 failed to get owner for package.
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-ClipsInTheLibrary-Package~31bf3856ad364e35~x86~~6.0.6000.16386 failed to get owner for package.
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-GPUPipeline-Package~31bf3856ad364e35~x86~en-US~6.0.6000.16386 failed to get owner for package.
    (f) CBS Registry Error 0x80070002 Microsoft-Windows-HomePremiumEdition~31bf3856ad364e35~x86~~6.0.6000.16386 failed to get CurrentState
    (f) CBS Registry Error 0x80070002 Microsoft-Windows-HomePremiumEdition~31bf3856ad364e35~x86~~6.0.6000.16386 failed to get Visibility
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~x86~en-US~6.0.6000.16386 failed to get owner for package.
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~x86~~6.0.6000.16386 failed to get owner for package.
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-Indexing-Service-Package~31bf3856ad364e35~x86~en-US~6.0.6000.16386 failed to get owner for package.
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-Links-Package~31bf3856ad364e35~x86~en-US~6.0.6000.16386 failed to get owner for package.
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-NetFx3-OC-Package~31bf3856ad364e35~x86~en-US~6.0.6000.16386 failed to get owner for package.
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-OpticalMediaDisc-Package~31bf3856ad364e35~x86~en-US~6.0.6000.16386 failed to get owner for package.
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-RemovableStorageManagement-Package~31bf3856ad364e35~x86~en-US~6.0.6000.16386 failed to get owner for package.
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-Shell-PremiumInboxGames-Package~31bf3856ad364e35~x86~en-US~6.0.6000.16386 failed to get owner for package.
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-SimpleTCP-Package~31bf3856ad364e35~x86~en-US~6.0.6000.16386 failed to get owner for package.
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-SNMP-Package~31bf3856ad364e35~x86~~6.0.6000.16386 failed to get owner for package.
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-SystemRestore-Package~31bf3856ad364e35~x86~~6.0.6000.16386 failed to get owner for package.
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-TabletPC-OC-Package~31bf3856ad364e35~x86~en-US~6.0.6000.16386 failed to get owner for package.
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-Telnet-Client-Package~31bf3856ad364e35~x86~en-US~6.0.6000.16386 failed to get owner for package.
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-Telnet-Server-Package~31bf3856ad364e35~x86~en-US~6.0.6000.16386 failed to get owner for package.
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-TFTP-Client-Package~31bf3856ad364e35~x86~en-US~6.0.6000.16386 failed to get owner for package.
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~x86~en-US~6.0.6000.16386 failed to get owner for package.
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-WMPNetworkSharingService-Package~31bf3856ad364e35~x86~~6.0.6000.16386 failed to get owner for package.
    You have damages in key HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\Package,possible there are more of them only Readiness Tool can't detect all at once.Apart issues with Windows Updates surly many componets (or maybe all) cannot enable/disable in "Turn Windows Features On or Off"
    In CBS log there are not additional important errors.

    I have a Acer Aspire 6930Z laptop and as with most laptop these days you don't get a Windows disc.
    That bad for you.In place upgrade in 100% guarantee to solve problem,but unfortuanately you cannot apply this.I could try to fix your system but I can't promise this will work -it dependce how many additional hidden damages you have.

    If you decide to rescue your system then follow below:

    1.Download & run RegBak tool Acelogix Software - Freeware
    this tool will create registry files copy - For me important are files SOFTWARE and COMPONENTS
    2.Run cmd.exe and type:

    cd /d C:\Windows\Servicing\Packages

    press ENTER

    dir /s >%userprofile%\Desktop\log1.txt

    press ENTER

    cd /d C:\Windows\WinSxS

    press ENTER

    dir /s >%userprofile%\Desktop\log2.txt

    press ENTER

    all four files:SOFTWARE,COMPONENTS,log1,log2 pack to *.rar or *.7z and upload on RapidShare AG, Cham, Switzerland or MEGAUPLOAD - The leading online storage and file delivery service
    Link to uploaded files give me on PM.

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  11. #10
    Ashg's Avatar

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    Re: Update error 80070490

    That doesn't sound good

    I'm a little confused

    Could I not use the Acer recovery on the hard drive?

    The fix 1 and 2 what does that do to the system or is this just to copy files so you can try a fix them?

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