Windows Vista Forums

Windows update 1 of 1

  1. 28 Jan 2011 #1


    sandypoint

    Newbie
    Join Date : Jan 2011
    Posts : 2
    Vista 32bit
    Local Time: 11:41 PM

    Windows update 1 of 1

    My DELL laptop (Inspiron 1525) displays the message "do not power off or unplug your machine. Installing update 1 of 1". But it never updates. If I power off then press F8 during a boot, I cannot get into SAFE Mode. Instead the message is "Resuming Windows..." then returns to the installation of an update. I notice that the modem lights are ON but not blinking, so there is no downloading action. If I can get into SAFE mode I think I can manage the next step.

    Thanks for you reply Richard. But the keyboard does not respond to alt+cntrl+delete so I cannot re-boot. Any more suggestions please?


    Last edited by sandypoint; 28 Jan 2011 at 09:03 PM.
      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  2. 28 Jan 2011 #2
    richc46's Avatar
    richc46

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,345
    Windows 7 SP1 x64
    Local Time: 08:41 AM
    usa us connecticut

     

    Re: Windows update 1 of 1

    Press alt+cntrl+delete to end the process. Then boot.
    If you continue to have the problem.

    Try to reset
    http://support.microsoft.com/kb/971058/en-us

    If that does not work If

    you create a recovery DVD, you may be able to boot to recovery options
    Create Recovery DVD

    The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
    System Recovery Options

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  3. 29 Jan 2011 #3


    sandypoint

    Newbie
    Join Date : Jan 2011
    Posts : 2
    Vista 32bit
    Local Time: 11:41 PM


      Thread Starter

    Re: Windows update 1 of 1

    Thanks for the suggestion of using cntrl+alt+delete but when I tried that nothing happens. However the Caps Lock key will toggle the on/off icon which suggests that the keyboard is at least active, but not responding to cntrl+alt+del.

    Using F8 during a re-boot is ineffective and I cannot switch into SAFE mode. The system just "resumes windows" and then tries to do the WIndows upgrade.

    getting frustrated!

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  4. 29 Jan 2011 #4
    richc46's Avatar
    richc46

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,345
    Windows 7 SP1 x64
    Local Time: 08:41 AM
    usa us connecticut

     

    Re: Windows update 1 of 1

    As far as I know there is only one safe way left. You should not shut down as this may corrupt the OS.
    If you have a vista reinstall dvd
    This is basically what has to be done. Be cautious, however, some of these articles are aimed at a particular model computer. Some keys given may differ. In addition the instructions to hold the power button may corrupt the OS if the entire procedure is not done correctly. That being said you could always reinstall if problems do occur, if you have the DVD.
    How to Stop Configuring Updates Continuous Loop in Window Vista | eHow.com

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  5. 29 Jan 2011 #5


    niemiro

    Banned

    Join Date : Dec 2009
    Posts : 3,375
    Vista Home Premium x86 SP2
    Local Time: 01:41 PM
    uk european union

     

    Re: Windows update 1 of 1

    Hello and welcome to the Vista Forums!

    The trick for this error lies in pending.xml. What we need to do is delete C:\Windows\winsxs\pending.xml.

    EDIT: Actually, back it up first. Please rename it to pen-ding.bak. Destroy the name pending as well. Then do the rest of this post. Please be warned that this may corrupt the update. Please stick with me afterwards to try to stop it happening with every update.

    Do you have a disk yet? Make one here: Create a Recovery Disc

    Follow this tutorial: System Recovery Options

    Try a System Restore. If that doesn't do it, boot into a Command Prompt from that CD. Type notepad and press enter. Notepad > File > Open

    In the dialogue that comes up, you have a mini explorer. Navigate to C:\Windows\winsxs\ and delete pending.xml.

    Try to boot your computer. See a very comprehensive post here if necessary: stuck in update mode - Windows 7 Forums

    The very best of luck!

    Richard

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
Windows update 1 of 1
« Error on installing update (KB970710) | Vista SP2 Major issues after install.... »

Similar Threads
Thread Thread Starter Forum Replies Last Post
Windows Update Problem x64 - Code 8007010B Windows Update encountered an keiraknightley Windows Updates 11 25 Aug 2010
Windows Vista Crashes after I install update from windows update none21 General Discussion 7 26 Feb 2010
windows update is wanting to install new windows update software? jeddess Windows Updates 1 02 Feb 2009
A Windows Vista Security Tip: Use Windows Update to Update all Microsoft Programs on your Computer tokjad@gmail.com Vista security 5 12 May 2007
Windows update error 80070103 - Beta 2 Vista NVIDIA Driver Update =?Utf-8?B?RGVlcGFrIFNoZW5veQ==?= Vista General 4 28 Feb 2007