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Vista not updating!
  1. #1



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    Vista not updating!

    My laptop has been giving me issues since shortly after the warranty on my laptop expired in mid 2009. Most of them have usually small issues I could fix on my own, but lately it's just been driving me insane. I have a ton of other issues I'd like to talk about, but the main one right now is the my Vista is not updating. The last time my computer successful updated; according to its history, is 05/02/2011. So, that's quite a while back, and I didn't notice until recently. Every time I try to get it to check for updates, this comes up, "An error occurred while checking for new updates for your computer. Code 80070490 Windows uncovered an unknown error." So, I went to the get help section and followed the steps and stuff...it didn't work. I tried the whole manual update, I got another error. Can someone help me?



    I have a Dell Inspiron 1525 and a lot of the issues I've had/have seem to be common with other people who have this system.

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  2. #2
    richc46's Avatar

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    Re: Vista not updating!

    Maybe this will help
    Windows Update error 80070490

    In addition here is the readiness tool that is mentioned.
    http://support.microsoft.com/kb/947821

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  3. #3



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    Re: Vista not updating!

    Hello!

    As Rich has said, two choices:

    Either: Repair Install For Vista

    Or: Download and run the System Update Readiness Tool from here: Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2 and then open C:\Windows\Logs\CBS\CheckSUR.persist.log and copy and paste its contents here.

    Normally, this error is quite easy to fix from a CheckSUR log. Assuming that there are no hidden surprises in that log, usually a fix is quicker than a repair install, although I can guarantee nothing, so you would be gambling on that ten minutes, because I don't count the download and install time of the tool, because you can still use the computer while doing that

    The very best of luck!

    Richard

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  4. #4



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    Re: Vista not updating!

    I've been having this same problem on my Vista laptop for a long time now, Windows Update always lists the same 17 updates that give that same error code. I have been trying to fix it over the past few days. First thing I tried was the Readiness Tool and saw no difference after running that. So I moved on to the Repair option, following the instructions on the page linked above (which is also in the Windows Help File). The problem is that it won't let me click the Update button in the Windows installer, the button is grayed out saying that if I want to upgrade I have to use a copy of Windows that's newer than the one I have.

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  5. #5
    richc46's Avatar

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    Re: Vista not updating!

    Did you install all the SPs?

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  6. #6



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    Re: Vista not updating!

    Yes I have SP1 and 2 installed. To be clear other updates install, like just last night it said I have 27 updates when it was done it said 10 installed 17 failed, as usual.

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  7. #7
    richc46's Avatar

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    Re: Vista not updating!

    If you have all the updates, what version are you advised to use?
    And Do you mean update and not upgrade?

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  8. #8



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    Re: Vista not updating!

    No, Upgrade. Step 6 on the link above says to choose "Upgrade". Here's the sceen it gives me that won't let me hit Upgrade.

    http://img6.imageshack.us/img6/2971/winupgrade.jpg

    It doesn't advise a version, it just says "more recent than the one currently installed".

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  9. #9
    richc46's Avatar

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    Re: Vista not updating!

    You have to do a clean install, not an upgrade.
    Clean Install From Upgrade Vista

    I do not really understand how we got from updates to an upgrade (or clean install)
    An upgrade is NOT an update.

    You must back up your stuff, first. You will lose them.

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  10. #10



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    Re: Vista not updating!

    We got to Upgrade because that's what Microsoft tells you to do in that link (and the Vista Help file).
    Windows Update error 80070490

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