Windows Update Error 80070490

shaddoh

New Member
Hello,

My PC is an HP Pavillion dv6500 notebook with Vista Home Premium 32-bit SP1. In trying to upgrade to SP2 (and failing), I realized that my Windows Update was not updating anymore...neither automatically nor manually. After some patching and restarting, some files have successfully downloaded while others are still not. For each one of these files that don't download, I get the error 80070490. The same error is given when I tried to update my PC to SP2 with a manual download from the Microsoft site.

I suspect that this error is due to corruption from some malware that I got rid of many months ago. Most forums said the easiest solution is to repair Windows or do a system restore, but Windows was pre-loaded on my comp and I don't have the CD, so that is not an option...and I do not have a restore point prior to the corruption. I have tried stopping and restarting Windows Update to no avail. I've also performed the System Update Readiness Scan, but it did not fix all of the errors. The checkSUR log of my errors is given in the post immediately below this one.

Can anyone help with this? It seems that as I browse the forums that this error is tough to get rid of and each case has its own separate solution.
 

My Computer

Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 12.0
2011-06-24 02:07

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS Registry Error 0x80070002 Package_13_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_13_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000 failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_1_for_KB976325~31bf3856ad364e35~x86~~8.0.1.1 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_1_for_KB976325~31bf3856ad364e35~x86~~8.0.1.1 failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_209_for_KB970430~31bf3856ad364e35~x86~~6.0.1.6 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_209_for_KB970430~31bf3856ad364e35~x86~~6.0.1.6 failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_211_for_KB970430~31bf3856ad364e35~x86~~6.0.1.6 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_211_for_KB970430~31bf3856ad364e35~x86~~6.0.1.6 failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_3_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_3_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000 failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_6_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_6_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000 failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_7_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_7_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000 failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_8_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_8_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000 failed to get Visibility

Summary:
Seconds executed: 5477
Found 837 errors
Fixed 821 errors
CBS Registry Error Total count: 16
CSI Store Directory Missing Total count: 821
Fixed: CSI Store Directory Missing. Total count: 821
(w) Unable to read Event Log 0x00000017 System
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hello and welcome to the forum.

I am sorry you are having problems with your system.

The error 80070490 you are receiving occurs if there is corruption in the Component Based Servicing manifest. The only way to fix this is to do a "repair" install of Windows Vista.

I know you said you don't have any disk's for your computer but it is the only way to fix it.

http://www.vistax64.com/tutorials/88236-repair-install-vista.html

http://www.vistax64.com/tutorials/101393-repair-vista-options-preferred-sequence.html

 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
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