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windows update error 80070490
  1. #1



    Newbie
    Join Date : May 2012
    Posts : 2
    windows vista home premium service pack 2 64 bit windows 6.0
    Local Time: 02:58 PM

    windows update error 80070490

    for the 2nd time, i am having problems with windows updates. i am receiving windows update error 80070490. this pc was given to me for free and it has windows 6.0. I do not want to invest the $ for windows 7 on this pc. is there a safe way i can fix this error given the above info. I have a windows vista home premium 64 bit system with service pack 2. everything including my security settings seem to be going haywire since i've tried to install the updates. i am an avid pc user and am learning my way around this pc which i really love


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  2. #2
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,256
    Windows 7 SP1 x64
    Local Time: 04:58 PM
    usa us connecticut

     

    Re: windows update error 80070490

    Welcome
    It should, hopefully, be an easy problem to fix.
    Windows Update error 80070490

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  3. #3
    tom982's Avatar

    ٩(͡๏̯͡๏)۶



    Join Date : Mar 2010
    England
    Posts : 3,645
    Windows 7 Ultimate x64 SP1
    Local Time: 09:58 PM
    uk uk england

     

    Re: windows update error 80070490

    Hello veronicaw1 and welcome to the forums

    Try Rich's advice first, it looks like a winner But if it doesn't then I would like you to upload the following file for us please:

    C:\Windows\Logs\CBS\CheckSUR.persist.log

    This has all of the details about any problems with Windows Update

    Screenshots and Files - Upload and Post in Vista Forums

    It might be a very big file, if so, you may have to upload it elsewhere. Such as Mediafire:

    Free Cloud Storage - MediaFire

    Tom

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  4. #4



    Newbie
    Join Date : May 2012
    Posts : 2
    windows vista home premium service pack 2 64 bit windows 6.0
    Local Time: 02:58 PM


      Thread Starter

    windows update error 80070490

    i appreciate the prompt replies to my request. however, since this pc was given to me i do no have any windows dvd to put in. it cost me $70 for norton to take over my computer and fix a windows update problem a few months ago.
    it was a different error code (80071AA7) it is my understanding that internet explorer 9 came through as a windows update. I had them uninstall windows 9 because it was causing all these problems and i think (?) what they did was exactly that and now i have internet explorer 8. everything was working fine until this recent update request. also, google is requesting an update request and when i click continue-it does not seem to take because everytime i turn my pc back on-it still requests the google update (along with the red shield for the windows update). i have been cancelling the google update request since then every time it shows up. am i doing something wrong?

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  5. #5
    tom982's Avatar

    ٩(͡๏̯͡๏)۶



    Join Date : Mar 2010
    England
    Posts : 3,645
    Windows 7 Ultimate x64 SP1
    Local Time: 09:58 PM
    uk uk england

     

    Re: windows update error 80070490

    Hi Veronica,

    Please can you follow my instructions that I posted a few days ago Hopefully this will shed some light on your problem.

    windows update error 80070490

    Thanks.

    Tom

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windows update error 80070490 problems?

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