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windows update error

  1. #1



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    windows update error

    hey guys im trying to fix my daughters laptop it is a acer windows vista home premium 32bit

    Whenever I try to use window update I get a error 800700b7

    Please help me out thank you

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  3. #2
    richc46's Avatar

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    Re: windows update error

    Welcome
    I will assume that you are trying to install an update and receive that error. Try to install in clean boot. Its the same for Vista and Seven.
    Troubleshoot Application Conflicts by Performing a Clean Startup - Windows 7 Forums
    If that does not work, try this fix it
    How do I reset Windows Update components?
    If I am wrong about the specific problem, please post, before trying solutions.
    How do I reset Windows Update components?
    Finally

    How do I reset Windows Update components?
    Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
    Cannot Update Windows using Windows Update

    Try these one should get you working, again.

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  4. #3



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      Thread Starter

    Re: windows update error

    When I open windows update it says "to check for updates, you must first install an update for windows update. Your automatic updating settings will not change." Once I click the install now I get the error 800700B7.

    Also I had to restore this laptop after installing Avast because it gave me the blue screen of death. Is that have something to do with Avast or the laptop because im afraid to install it again.

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  5. #4
    richc46's Avatar

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    Re: windows update error

    What is the number of the update? Do you know how to get the number?

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  6. #5



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      Thread Starter

    Re: windows update error

    I do not.

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  7. #6
    richc46's Avatar

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    Re: windows update error

    Lets try one more thing first. Lets try to reset Windows Update.
    Windows Update - Reset - Windows 7 Forums
    If that does not work, set Windows Update to inform not to update.
    Windows Update - Windows Automatic Updating (same as Vista)
    Then go to control panel>Windows Update>Check for Updates>Then click on the link to show what updates are available. Then give me the KB numbers.

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  8. #7



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      Thread Starter

    Re: windows update error

    no good still get the same error

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  9. #8
    richc46's Avatar

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    Re: windows update error

    Quote Originally Posted by richc46 View Post
    Lets try one more thing first. Lets try to reset Windows Update.
    Windows Update - Reset - Windows 7 Forums
    If that does not work, set Windows Update to inform not to update.
    http://www.vistax64.com/tutorials/120695-windows-update-windows-automatic-updating.html (same as Vista)
    Then go to control panel>Windows Update>Check for Updates>Then click on the link to show what updates are available. Then give me the KB numbers.



    You cant get the number?

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  10. #9



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      Thread Starter

    Re: windows update error

    just error 800700b7

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  11. #10
    richc46's Avatar

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    Re: windows update error

    If you still cannot get the number.
    Download the Vista System Readiness tool (use method 2)
    Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

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