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Windows Update Page Problem
  1. 10 Jun 2012 #1
    GUNFIGHTER's Avatar
    GUNFIGHTER

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    Windows Update Page Problem

    Hi,all

    I have a problem,when I try to open the Windows Update page it tells me "This Page Failed To Load".
    I recently did a clean install back to factory new settings from the discs that came with my computer.I did the service pack 2 update but now the update page will not load to get the updates from Microsoft.Any ideas on what might be the cause,And i already did a search but came up empty.

    Thanks for any help.

    The page started to give the message after it told me I needed an update to get updates.


    Last edited by GUNFIGHTER; 10 Jun 2012 at 07:12 PM.
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  2. 11 Jun 2012 #2
    tom982's Avatar
    tom982

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    Re: Windows Update Page Problem

    Hello Gunfighter and welcome to the forums

    Try the MS FixIt found on the page here:

    How do I reset Windows Update components?

    Let us know how you get on

    Tom

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  3. 11 Jun 2012 #3
    GUNFIGHTER's Avatar
    GUNFIGHTER

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      Thread Starter

    Re: Windows Update Page Problem

    Thanks for the reply.All ready tried that and it didn't work.

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  4. 11 Jun 2012 #4
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    tom982

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    Re: Windows Update Page Problem

    Hi Gunfighter,

    Let's see where a SFC scan gets us

    SFC Scan

    1. Open your start menu and in the search box, type Command Prompt
    2. When you see Command Prompt on the list, right-click on it and select Run as administrator
    3. When command prompt opens, copy and paste the following commands into it, press enter after each

      sfc /scannow

      Wait for this to finish before you continue

      findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

      start notepad.exe %userprofile%\Desktop\sfcdetails.txt

    4. This will open a text file with the results of the scan. Please Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this into your next post.


    Can you make a MGADiag report for us please? The tool can be found here:

    http://go.microsoft.com/fwlink/?linkid=52012

    Download it, launch it, then press continue. When it finishes, press Copy. Then paste this into your next post for us please

    Tom

    Last edited by tom982; 30 Jun 2012 at 10:42 AM.
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  5. 11 Jun 2012 #5
    GUNFIGHTER's Avatar
    GUNFIGHTER

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    Re: Windows Update Page Problem

    OK.I'm new to this kind of stuff so bare with me here

    Here is the dianostic tool results

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
    Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
    Windows Product ID: 89578-OEM-7332157-00237
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {5129C04D-54D6-4FA2-90A6-D615AA2CEFB4}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.120402-0336
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 102
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5129C04D-54D6-4FA2-90A6-D615AA2CEFB4}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89578-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-257745738-849821389-889398205</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L355</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.50</Version><SMBIOSVersion major="2" minor="4"/><Date>20080710000000.000000+000</Date></BIOS><HWID>42323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500237-02-1033-6001.0000-1462012
    Installation ID: 013603651831995180346762874294346875307970943951482803
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: RJ34F
    License Status: Licensed
    Windows Activation Technologies-->
    N/A
    HWID Data-->
    HWID Hash Current: NgAAAAEAAwABAAIAAQABAAAAAwABAAEAeqjOJNjdOhWckUaDTi/SOmjp8vRaW3ru8tCsViqF
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC TOSINV TOSINV00
    FACP TOSINV TOSINV00
    HPET TOSINV TOSINV00
    BOOT TOSINV TOSINV00
    MCFG TOSINV TOSINV00
    ASF! TOSINV TOSINV00
    SLIC TOSINV TOSINV00
    SSDT PmRef CpuPm

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  6. 11 Jun 2012 #6
    GUNFIGHTER's Avatar
    GUNFIGHTER

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    Re: Windows Update Page Problem

    2012-06-11 17:20:57, Info CSI 00000006 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:20:57, Info CSI 00000007 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:21:01, Info CSI 00000009 [SR] Verify complete
    2012-06-11 17:21:01, Info CSI 0000000a [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:21:01, Info CSI 0000000b [SR] Beginning Verify and Repair transaction
    2012-06-11 17:21:06, Info CSI 0000000d [SR] Verify complete
    2012-06-11 17:21:06, Info CSI 0000000e [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:21:06, Info CSI 0000000f [SR] Beginning Verify and Repair transaction
    2012-06-11 17:21:09, Info CSI 00000011 [SR] Verify complete
    2012-06-11 17:21:09, Info CSI 00000012 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:21:09, Info CSI 00000013 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:21:11, Info CSI 00000015 [SR] Verify complete
    2012-06-11 17:21:11, Info CSI 00000016 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:21:11, Info CSI 00000017 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:21:13, Info CSI 00000019 [SR] Verify complete
    2012-06-11 17:21:13, Info CSI 0000001a [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:21:13, Info CSI 0000001b [SR] Beginning Verify and Repair transaction
    2012-06-11 17:21:15, Info CSI 0000001d [SR] Verify complete
    2012-06-11 17:21:16, Info CSI 0000001e [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:21:16, Info CSI 0000001f [SR] Beginning Verify and Repair transaction
    2012-06-11 17:21:18, Info CSI 00000021 [SR] Verify complete
    2012-06-11 17:21:18, Info CSI 00000022 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:21:18, Info CSI 00000023 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:21:20, Info CSI 00000025 [SR] Verify complete
    2012-06-11 17:21:21, Info CSI 00000026 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:21:21, Info CSI 00000027 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:21:23, Info CSI 00000029 [SR] Verify complete
    2012-06-11 17:21:23, Info CSI 0000002a [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:21:23, Info CSI 0000002b [SR] Beginning Verify and Repair transaction
    2012-06-11 17:21:25, Info CSI 0000002d [SR] Verify complete
    2012-06-11 17:21:25, Info CSI 0000002e [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:21:25, Info CSI 0000002f [SR] Beginning Verify and Repair transaction
    2012-06-11 17:21:27, Info CSI 00000031 [SR] Verify complete
    2012-06-11 17:21:28, Info CSI 00000032 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:21:28, Info CSI 00000033 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:21:31, Info CSI 00000035 [SR] Verify complete
    2012-06-11 17:21:31, Info CSI 00000036 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:21:31, Info CSI 00000037 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:21:33, Info CSI 00000039 [SR] Verify complete
    2012-06-11 17:21:34, Info CSI 0000003a [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:21:34, Info CSI 0000003b [SR] Beginning Verify and Repair transaction
    2012-06-11 17:21:38, Info CSI 0000003d [SR] Verify complete
    2012-06-11 17:21:38, Info CSI 0000003e [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:21:38, Info CSI 0000003f [SR] Beginning Verify and Repair transaction
    2012-06-11 17:21:41, Info CSI 00000041 [SR] Verify complete
    2012-06-11 17:21:41, Info CSI 00000042 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:21:41, Info CSI 00000043 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:21:46, Info CSI 00000046 [SR] Verify complete
    2012-06-11 17:21:46, Info CSI 00000047 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:21:46, Info CSI 00000048 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:21:50, Info CSI 0000004b [SR] Verify complete
    2012-06-11 17:21:50, Info CSI 0000004c [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:21:50, Info CSI 0000004d [SR] Beginning Verify and Repair transaction
    2012-06-11 17:21:54, Info CSI 0000004f [SR] Verify complete
    2012-06-11 17:21:54, Info CSI 00000050 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:21:54, Info CSI 00000051 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:22:00, Info CSI 00000055 [SR] Verify complete
    2012-06-11 17:22:00, Info CSI 00000056 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:22:00, Info CSI 00000057 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:22:07, Info CSI 0000005f [SR] Verify complete
    2012-06-11 17:22:07, Info CSI 00000060 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:22:07, Info CSI 00000061 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:22:12, Info CSI 00000063 [SR] Verify complete
    2012-06-11 17:22:12, Info CSI 00000064 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:22:12, Info CSI 00000065 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:22:16, Info CSI 00000067 [SR] Verify complete
    2012-06-11 17:22:16, Info CSI 00000068 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:22:16, Info CSI 00000069 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:22:21, Info CSI 0000006b [SR] Verify complete
    2012-06-11 17:22:22, Info CSI 0000006c [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:22:22, Info CSI 0000006d [SR] Beginning Verify and Repair transaction
    2012-06-11 17:22:31, Info CSI 0000006f [SR] Verify complete
    2012-06-11 17:22:31, Info CSI 00000070 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:22:31, Info CSI 00000071 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:22:40, Info CSI 00000075 [SR] Verify complete
    2012-06-11 17:22:40, Info CSI 00000076 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:22:40, Info CSI 00000077 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:22:56, Info CSI 00000079 [SR] Verify complete
    2012-06-11 17:22:56, Info CSI 0000007a [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:22:56, Info CSI 0000007b [SR] Beginning Verify and Repair transaction
    2012-06-11 17:23:06, Info CSI 0000007d [SR] Verify complete
    2012-06-11 17:23:07, Info CSI 0000007e [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:23:07, Info CSI 0000007f [SR] Beginning Verify and Repair transaction
    2012-06-11 17:23:12, Info CSI 00000081 [SR] Verify complete
    2012-06-11 17:23:13, Info CSI 00000082 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:23:13, Info CSI 00000083 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:23:14, Info CSI 00000085 [SR] Verify complete
    2012-06-11 17:23:15, Info CSI 00000086 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:23:15, Info CSI 00000087 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:23:16, Info CSI 00000089 [SR] Verify complete
    2012-06-11 17:23:16, Info CSI 0000008a [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:23:16, Info CSI 0000008b [SR] Beginning Verify and Repair transaction
    2012-06-11 17:23:27, Info CSI 000000a9 [SR] Verify complete
    2012-06-11 17:23:27, Info CSI 000000aa [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:23:27, Info CSI 000000ab [SR] Beginning Verify and Repair transaction
    2012-06-11 17:23:30, Info CSI 000000ad [SR] Verify complete
    2012-06-11 17:23:30, Info CSI 000000ae [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:23:30, Info CSI 000000af [SR] Beginning Verify and Repair transaction
    2012-06-11 17:23:32, Info CSI 000000b1 [SR] Verify complete
    2012-06-11 17:23:32, Info CSI 000000b2 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:23:32, Info CSI 000000b3 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:23:34, Info CSI 000000b5 [SR] Verify complete
    2012-06-11 17:23:35, Info CSI 000000b6 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:23:35, Info CSI 000000b7 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:23:41, Info CSI 000000b9 [SR] Verify complete
    2012-06-11 17:23:41, Info CSI 000000ba [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:23:41, Info CSI 000000bb [SR] Beginning Verify and Repair transaction
    2012-06-11 17:23:51, Info CSI 000000bd [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:24{12}]"imageres.dll" from store
    2012-06-11 17:23:53, Info CSI 000000c0 [SR] Verify complete
    2012-06-11 17:23:53, Info CSI 000000c1 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:23:53, Info CSI 000000c2 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:23:56, Info CSI 000000c4 [SR] Verify complete
    2012-06-11 17:23:56, Info CSI 000000c5 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:23:56, Info CSI 000000c6 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:24:02, Info CSI 000000c8 [SR] Verify complete
    2012-06-11 17:24:02, Info CSI 000000c9 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:24:02, Info CSI 000000ca [SR] Beginning Verify and Repair transaction
    2012-06-11 17:24:06, Info CSI 000000cc [SR] Verify complete
    2012-06-11 17:24:06, Info CSI 000000cd [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:24:06, Info CSI 000000ce [SR] Beginning Verify and Repair transaction
    2012-06-11 17:24:11, Info CSI 000000d0 [SR] Verify complete
    2012-06-11 17:24:11, Info CSI 000000d1 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:24:11, Info CSI 000000d2 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:24:21, Info CSI 000000d8 [SR] Verify complete
    2012-06-11 17:24:21, Info CSI 000000d9 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:24:21, Info CSI 000000da [SR] Beginning Verify and Repair transaction
    2012-06-11 17:24:37, Info CSI 000000fb [SR] Verify complete
    2012-06-11 17:24:37, Info CSI 000000fc [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:24:37, Info CSI 000000fd [SR] Beginning Verify and Repair transaction
    2012-06-11 17:24:49, Info CSI 000000ff [SR] Verify complete
    2012-06-11 17:24:50, Info CSI 00000100 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:24:50, Info CSI 00000101 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:25:25, Info CSI 00000103 [SR] Verify complete
    2012-06-11 17:25:26, Info CSI 00000104 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:25:26, Info CSI 00000105 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:25:40, Info CSI 00000107 [SR] Verify complete
    2012-06-11 17:25:41, Info CSI 00000108 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:25:41, Info CSI 00000109 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:25:52, Info CSI 0000010b [SR] Verify complete
    2012-06-11 17:25:52, Info CSI 0000010c [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:25:52, Info CSI 0000010d [SR] Beginning Verify and Repair transaction
    2012-06-11 17:26:00, Info CSI 0000010f [SR] Verify complete
    2012-06-11 17:26:00, Info CSI 00000110 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:26:00, Info CSI 00000111 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:26:05, Info CSI 00000113 [SR] Verify complete
    2012-06-11 17:26:06, Info CSI 00000114 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:26:06, Info CSI 00000115 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:26:12, Info CSI 00000118 [SR] Verify complete
    2012-06-11 17:26:12, Info CSI 00000119 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:26:12, Info CSI 0000011a [SR] Beginning Verify and Repair transaction
    2012-06-11 17:26:38, Info CSI 0000011c [SR] Verify complete
    2012-06-11 17:26:38, Info CSI 0000011d [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:26:38, Info CSI 0000011e [SR] Beginning Verify and Repair transaction
    2012-06-11 17:26:49, Info CSI 00000120 [SR] Verify complete
    2012-06-11 17:26:50, Info CSI 00000121 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:26:50, Info CSI 00000122 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:27:00, Info CSI 00000124 [SR] Verify complete
    2012-06-11 17:27:00, Info CSI 00000125 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:27:00, Info CSI 00000126 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:27:06, Info CSI 00000128 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2012-06-11 17:27:08, Info CSI 0000012a [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2012-06-11 17:27:08, Info CSI 0000012b [SR] This component was referenced by [l:158{79}]"Package_16_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.948465-49_neutral_GDR"
    2012-06-11 17:27:14, Info CSI 0000012d [SR] Verify complete
    2012-06-11 17:27:15, Info CSI 0000012e [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:27:15, Info CSI 0000012f [SR] Beginning Verify and Repair transaction
    2012-06-11 17:27:22, Info CSI 00000131 [SR] Verify complete
    2012-06-11 17:27:22, Info CSI 00000132 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:27:22, Info CSI 00000133 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:27:43, Info CSI 00000135 [SR] Verify complete
    2012-06-11 17:27:44, Info CSI 00000136 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:27:44, Info CSI 00000137 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:28:08, Info CSI 0000013a [SR] Verify complete
    2012-06-11 17:28:08, Info CSI 0000013b [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:28:08, Info CSI 0000013c [SR] Beginning Verify and Repair transaction
    2012-06-11 17:28:13, Info CSI 0000013e [SR] Verify complete
    2012-06-11 17:28:14, Info CSI 0000013f [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:28:14, Info CSI 00000140 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:28:21, Info CSI 00000142 [SR] Verify complete
    2012-06-11 17:28:21, Info CSI 00000143 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:28:21, Info CSI 00000144 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:28:29, Info CSI 00000146 [SR] Verify complete
    2012-06-11 17:28:30, Info CSI 00000147 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:28:30, Info CSI 00000148 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:28:38, Info CSI 0000014d [SR] Verify complete
    2012-06-11 17:28:39, Info CSI 0000014e [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:28:39, Info CSI 0000014f [SR] Beginning Verify and Repair transaction
    2012-06-11 17:28:48, Info CSI 00000151 [SR] Verify complete
    2012-06-11 17:28:48, Info CSI 00000152 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:28:48, Info CSI 00000153 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:28:57, Info CSI 00000155 [SR] Verify complete
    2012-06-11 17:28:57, Info CSI 00000156 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:28:57, Info CSI 00000157 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:28:59, Info CSI 00000159 [SR] Verify complete
    2012-06-11 17:28:59, Info CSI 0000015a [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:28:59, Info CSI 0000015b [SR] Beginning Verify and Repair transaction
    2012-06-11 17:29:05, Info CSI 0000015d [SR] Verify complete
    2012-06-11 17:29:05, Info CSI 0000015e [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:29:05, Info CSI 0000015f [SR] Beginning Verify and Repair transaction
    2012-06-11 17:29:10, Info CSI 00000161 [SR] Verify complete
    2012-06-11 17:29:10, Info CSI 00000162 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:29:10, Info CSI 00000163 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:29:15, Info CSI 00000165 [SR] Verify complete
    2012-06-11 17:29:15, Info CSI 00000166 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:29:15, Info CSI 00000167 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:29:33, Info CSI 00000169 [SR] Verify complete
    2012-06-11 17:29:33, Info CSI 0000016a [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:29:33, Info CSI 0000016b [SR] Beginning Verify and Repair transaction
    2012-06-11 17:29:37, Info CSI 0000016d [SR] Verify complete
    2012-06-11 17:29:37, Info CSI 0000016e [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:29:37, Info CSI 0000016f [SR] Beginning Verify and Repair transaction
    2012-06-11 17:29:41, Info CSI 00000171 [SR] Verify complete
    2012-06-11 17:29:42, Info CSI 00000172 [SR] Verifying 100 (0x00000064) components
    2012-06-11 17:29:42, Info CSI 00000173 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:29:49, Info CSI 0000017e [SR] Verify complete
    2012-06-11 17:29:50, Info CSI 0000017f [SR] Verifying 34 (0x00000022) components
    2012-06-11 17:29:50, Info CSI 00000180 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:29:51, Info CSI 00000182 [SR] Verify complete
    2012-06-11 17:29:51, Info CSI 00000183 [SR] Repairing 2 components
    2012-06-11 17:29:51, Info CSI 00000184 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:29:52, Info CSI 00000186 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2012-06-11 17:29:52, Info CSI 00000188 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:24{12}]"imageres.dll" from store
    2012-06-11 17:29:53, Info CSI 0000018a [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2012-06-11 17:29:53, Info CSI 0000018b [SR] This component was referenced by [l:158{79}]"Package_16_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.948465-49_neutral_GDR"
    2012-06-11 17:29:53, Info CSI 0000018d [SR] Repair complete
    2012-06-11 17:29:53, Info CSI 0000018e [SR] Committing transaction
    2012-06-11 17:29:53, Info CSI 00000192 [SR] Unable to complete Verify and Repair transaction because some of the files that need to be repaired are in use. A reboot is required to complete this operation.
    2012-06-11 17:29:53, Info CSI 00000193 [SR] Repairing 2 components
    2012-06-11 17:29:53, Info CSI 00000194 [SR] Beginning Verify and Repair transaction
    2012-06-11 17:29:54, Info CSI 00000196 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2012-06-11 17:29:54, Info CSI 00000198 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:24{12}]"imageres.dll" from store
    2012-06-11 17:29:55, Info CSI 0000019a [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2012-06-11 17:29:55, Info CSI 0000019b [SR] This component was referenced by [l:158{79}]"Package_16_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.948465-49_neutral_GDR"
    2012-06-11 17:29:55, Info CSI 0000019d [SR] Repair complete

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  7. 11 Jun 2012 #7
    GUNFIGHTER's Avatar
    GUNFIGHTER

    Newbie
    Join Date : Jun 2012
    Posts : 8
    Vista Home Premium 32bit.
    Local Time: 03:30 AM


      Thread Starter

    Re: Windows Update Page Problem

    Hope that is what you need

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  8. 12 Jun 2012 #8
    tom982's Avatar
    tom982

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    Join Date : Mar 2010
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    Re: Windows Update Page Problem

    Hi Gunfighter,

    That's great, both of those logs are fine

    Time for a few more questions:

    1. Have you ever had any problem with malware (viruses, adware etc.)? Sometimes malware will mess with Windows Update to prevent Windows from patching things that it relies on.
    2. Do you have Windows Blinds installed? If you don't know what this is, then the answer is no

    In case you didn't know, Windows Update relies on Internet Explorer for it to function as it loads the Windows Update page using IE. This is why it isn't possible to uninstall IE. So we're looking at a problem in IE

    I would like you to try disabling your anti-virus and seeing if that has any effect.

    Tom

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  9. 12 Jun 2012 #9
    GUNFIGHTER's Avatar
    GUNFIGHTER

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    Join Date : Jun 2012
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      Thread Starter

    Re: Windows Update Page Problem

    Don't have Blinds installed and only anti-virus on here is the norton it came with but it doesn't seem to be working right.I have tried to uninstall it and I get a message that says "this modual can't be found"

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  10. 12 Jun 2012 #10
    tom982's Avatar
    tom982

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    England
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    Re: Windows Update Page Problem

    Hi Gunfighter,

    Try using the Norton Removal Tool:

    https://www-secure.symantec.com/nort...home&version=1

    Then replace it with MSE:

    Microsoft Security Essentials - Free Antivirus for Windows

    Tom

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Windows Update Page Problem problems?
« Someone Help Please | Error Code: 80070658 (Windows Update Encountered an Unknown error) »

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