Solved Security Update 3013455 Text Quality Degradation

VFN

Member
From Microsoft support : "After you install security update 3013455, you may notice some text quality degradation in certain scenarios. The problem only occurs on systems that are running Windows Vista SP2 or Windows Server 2003 SP2."

Any idea when to expect a patch?

Thanks.
 

My Computer

System One

  • Operating System
    Vista Home Premium x64
    Manufacturer/Model
    Dell Inspiron 546
    CPU
    Sempron LE-1300
    Memory
    2GB DDR SDRAM 800MHZ-2X1GB DIM M
    Graphics Card(s)
    Integrated ATI Radeon HD3200
    Sound Card
    VIA High Definition Audio
    Monitor(s) Displays
    Samsung 32" HDTV
    Screen Resolution
    1366 x 768
    Hard Drives
    320GB NCQ Serial ATA (7200 RPM) w/ 16MB DataBurst Cache
No one here could answer that question, unless we guess. MS will have to issue the patch or at least notify as to when
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Thanks. Hopefully they'll it fix sooner rather than later because it's annoying.
 

My Computer

System One

  • Operating System
    Vista Home Premium x64
    Manufacturer/Model
    Dell Inspiron 546
    CPU
    Sempron LE-1300
    Memory
    2GB DDR SDRAM 800MHZ-2X1GB DIM M
    Graphics Card(s)
    Integrated ATI Radeon HD3200
    Sound Card
    VIA High Definition Audio
    Monitor(s) Displays
    Samsung 32" HDTV
    Screen Resolution
    1366 x 768
    Hard Drives
    320GB NCQ Serial ATA (7200 RPM) w/ 16MB DataBurst Cache
Good to know so that I avoid it.
 
Last edited:

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
Glad I could help.
 

My Computer

System One

  • Operating System
    Vista Home Premium x64
    Manufacturer/Model
    Dell Inspiron 546
    CPU
    Sempron LE-1300
    Memory
    2GB DDR SDRAM 800MHZ-2X1GB DIM M
    Graphics Card(s)
    Integrated ATI Radeon HD3200
    Sound Card
    VIA High Definition Audio
    Monitor(s) Displays
    Samsung 32" HDTV
    Screen Resolution
    1366 x 768
    Hard Drives
    320GB NCQ Serial ATA (7200 RPM) w/ 16MB DataBurst Cache
I had the same experience yesterday and had to uninstall multiple updates and reinstall them one by one to find the culprit. Unfortunately, I ended up chatting with "Answer Tech" for almost an entire morning. He told me I had corruption somewhere and I needed to pay for some Microsoft service that would cost $149 to get rid of it :-(. I declined, and am now extremely annoyed that I wasted so much of my time on this!

From Microsoft support : "After you install security update 3013455, you may notice some text quality degradation in certain scenarios. The problem only occurs on systems that are running Windows Vista SP2 or Windows Server 2003 SP2."

Any idea when to expect a patch?

Thanks.
 

My Computer

System One

  • Manufacturer/Model
    HP/GN635AV-ABA a6250t
    CPU
    Intel Core 2 Duo
    Memory
    300 GB
    Sound Card
    RealTek
I found the answer by Googling. A search doesn't always come up with an answer but it's always the best way to start.
 

My Computer

System One

  • Operating System
    Vista Home Premium x64
    Manufacturer/Model
    Dell Inspiron 546
    CPU
    Sempron LE-1300
    Memory
    2GB DDR SDRAM 800MHZ-2X1GB DIM M
    Graphics Card(s)
    Integrated ATI Radeon HD3200
    Sound Card
    VIA High Definition Audio
    Monitor(s) Displays
    Samsung 32" HDTV
    Screen Resolution
    1366 x 768
    Hard Drives
    320GB NCQ Serial ATA (7200 RPM) w/ 16MB DataBurst Cache
We are getting multiple threads on this issue. I believe that I've seen 3 additional ones. Personally I didn't want to risk it so I didn't install the update on Vista or 7. Hopefully M$ will remove the update or release a fix before the next patch cycle. If they know that it caused a problem I don't understand why they didn't pull it
 
Last edited:

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
Many, many thanks to Towns and others in this thread and associated ones. I searched the Web top to bottom, spent a couple of days with this problem, before I found this site and the fix. For some reason I can't find the particular post that stepped me though the uninstall process, but thanks to whoever for that!

For me, fonts were good in some programs, not in others. Turning Clear Type on and off would toggle the bad fonts back and forth to good, and vice versa. But once I uninstalled KB3013455, all my problems disappeared. Now fonts are back to normal in all programs. By the way, Microsoft has an online Clear Type Tuner on their site that would not function for me because it saw Clear Type turned "OFF" on my machine, whether it was on or off. I downloaded some utility that was supposed to do the same thing, and was able to run it, but that didn't help. Removing the update was the only fix, and it worked just fine.

HOWEVER... no sooner did I remove the update and reboot, but there was Windows Update with a little icon in my tray. And no need to say what it wants me to install: KB3013455! No, thanks, I'll take my chances with whatever security threat it pretends to fix, just no jagged fonts, please.

If MS does come up with a patch around this problem, I wonder if it would be wise at that time to reinstall the bad-boy KB and then run the new update? We'll see. Anyhow, thanks to all for sharing the wealth; now I'm a member of the group here and maybe can keep Vista running for another 15 years!
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 530S
    CPU
    Pentium dual-core E5200
    Motherboard
    Yes, it has one
    Memory
    4GB
    Graphics Card(s)
    Part of motherboard
    Sound Card
    Part of motherboard
    Monitor(s) Displays
    ViewSonic VS13518
I have updates set for notification with a manual install and if you do that then you can hide this update. i'm surprised with so many experiencing the same problem that Microsoft hasn't pulled the update.
 

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt

My Computer

System One

  • Operating System
    Vista Home Premium x64
    Manufacturer/Model
    Dell Inspiron 546
    CPU
    Sempron LE-1300
    Memory
    2GB DDR SDRAM 800MHZ-2X1GB DIM M
    Graphics Card(s)
    Integrated ATI Radeon HD3200
    Sound Card
    VIA High Definition Audio
    Monitor(s) Displays
    Samsung 32" HDTV
    Screen Resolution
    1366 x 768
    Hard Drives
    320GB NCQ Serial ATA (7200 RPM) w/ 16MB DataBurst Cache
Just want to confirm I installed the patch manually and it works.
 

My Computer

System One

  • Operating System
    Vista Home Premium x64
    Manufacturer/Model
    Dell Inspiron 546
    CPU
    Sempron LE-1300
    Memory
    2GB DDR SDRAM 800MHZ-2X1GB DIM M
    Graphics Card(s)
    Integrated ATI Radeon HD3200
    Sound Card
    VIA High Definition Audio
    Monitor(s) Displays
    Samsung 32" HDTV
    Screen Resolution
    1366 x 768
    Hard Drives
    320GB NCQ Serial ATA (7200 RPM) w/ 16MB DataBurst Cache
Thanks for sharing.
 

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
...
If MS does come up with a patch around this problem, I wonder if it would be wise at that time to reinstall the bad-boy KB and then run the new update? We'll see. Anyhow, thanks to all for sharing the wealth; now I'm a member of the group here and maybe can keep Vista running for another 15 years!

What? You mean you have ever gotten Vista running!
 

My Computer

Back
Top