Ie8 dwnld/dialog window problem

witten1972

Member
Hi to everyone who reads this.

I have a small problem regarding IE8.
When I dwnld a file I can specify the pad to were the file must be placed, then the actual dwnld starts, and afterwards I can choose between "Run" or "Open Folder".

Then I normally choose for Open Folder, and thats when my problem occurs.
What happens is; when I click the Open Folder button the dialoog window closes and nothing happens. It's supposed to open the folder I selected, but it doesn't.

Does anyone have a bright idea on how solve this issue?

Thanks for taking the time to read this and for your answer.

Regards Carlo
 

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Hi Nichc46

I just ran as admin and dwnlded a file, saved it to my D partition and then I clicked on Open Folder, and that dialog window closed and nothing happend.
In normal circumstances the destination folder that I just selected should open...

In that dialog window I also have a Run button and this one works normal.

You suggested that I should enable Everyone in the Security section of the Properties of my destination folder, but I'm not connected to any Network.
I'm just a single user directly connected to the Internet.

I also added a Printscreen of that window, it's in Dutch, but I placed my cursor on the button that fails to work.

Thanks in advance, Carlo
 

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If you are the only user, be sure that you have full permissions.
If that is not sufficient, see if it works with this hidden administrator
Built-in Administrator Account - Enable or Disable - Windows 7 Forums[2]=User Accounts
Finally try in safe mode. I am sure that there is a piece to the puzzle that I am not aware of this should not be a problem

Are you sure of the safety of these files? Maybe they have a virus or malware and security is protecting your computer.
 

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Hi

I granted myself (adminstrator account) and the built-in admin full access, ran IE8 as admin, but the problem stays the same though.

I don't think it has something to do with admin privileges or anything like that.
Maybe there is a registry setting not working very well, because the Run button works and the Open Folder doesn't.

I've dwnlded Glary Utilities from Cnet, so don't think there's a security issue.
I use Kaspersky, Defender and MalwareBytes and I don't get any warnings...
 

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Try in safe mode, if sure of its safety
Safe mode with network.
 

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Hi

Just ran in Safe mode, same problem though.
 

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I have no idea, unless what you are doing is not the same format as vista or not compatible with windows.
 

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Hi

I did a Safe mode boot , but also in this mode the problem occurs.
 

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  • Manufacturer/Model
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    NVIDIA GeForce GT 120
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
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    Hard Drives
    2 Seagate disks.
    Internal 1 TeraByte and external USB 1 TeraByte.
    Keyboard
    Microsoft eHome Remote Control
    Mouse
    HID - compliant mouse
    Internet Speed
    10475 kbps dwnld and 488 kbps upld
I have no idea, unless what you are doing is not the same format as vista or not compatible with windows.

Why shouldn't it be compatible?
I use IE8 on a HP Desktop with Vista Home Premium 64 bit.
If I should have compatibility issues I wouldn't be able Run the dwnlded file.
My guess is that the button "Open Folder" is broke.
 

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    Graphics Card(s)
    NVIDIA GeForce GT 120
    Sound Card
    Realtek High Definition Audio
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    Hard Drives
    2 Seagate disks.
    Internal 1 TeraByte and external USB 1 TeraByte.
    Keyboard
    Microsoft eHome Remote Control
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    HID - compliant mouse
    Internet Speed
    10475 kbps dwnld and 488 kbps upld
I assume you are using IE7 or IE8 (nevermind, I see you posted using IE8). Does this problem occur if you choose to download to your desktop (or elsewhere on C: drive) instead of D: Drive or only when using D: drive? Do you have a flash drive? If so, try downloading to that and see if the problem occurs there as well? I'm trying to figure out if the problem is isolated to only when you use D: drive as that may help identify the cause and lead us to options to solve the problem. Also, if it works in these other locations, then that suggests the button may be fine (but we should still check it). If it works in these other locations, I wonder if there is an issue at all with IE - it then does sound like permissions or possibly something about the D: Drive device driver or something we haven't figured out yet - but let's check out IE to rule that out and then we can examine or re-examine some of the other options. Please post what happened when you tried the above (and below) options in your next reply.

Try reviewing the following article:


Tips for solving problems with Internet Explorer
http://windows.microsoft.com/en-US/windows7/Tips-for-solving-problems-with-Internet-Explorer


If that doesn't resolve the problem, then try the following two procedures in the order presented:


Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7 & IE8 in all OSS]
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx


Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737


How to optimize Internet Explorer
http://support.microsoft.com/default.aspx/kb/936213/?p=1

How to troubleshoot Internet Explorer issues in Windows Vista and in Windows XP
http://support.microsoft.com/kb/936215


Hopefully, one of these procedures will resolve your problems with IE. If not, I would suggest uninstalling IE8, downloading a fresh copy from the Microsoft site (use their site, not some 3rd party download site), and then re-installing IE8 to see if that helps. If not, the issue almost certainly isn't with IE8 but with something else - but I'm not sure what. Post back and we'll seek an answer.


I hope this helps.


Good luck!
 
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Hi Lorien

I've tried every step in your answer and nothing helped.
Then I uninstalled IE8 and now my problems are gone.

So, thanks for the help.

See ya, grtz Carlo
 

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    NVIDIA GeForce GT 120
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    2 Seagate disks.
    Internal 1 TeraByte and external USB 1 TeraByte.
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    Microsoft eHome Remote Control
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    10475 kbps dwnld and 488 kbps upld
Thanks for reporting, you have, now, helped many in the same way that you wanted to be helped.
 

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I'm glad the final recommendation helped and sorry it took going through all the rest to get to that point. It sounds like you don't intend to try to re-install IE8. That of course is entirely up to you.

I appreciate the feedback and you letting us know how it turned out - thank you!

Good luck and best wishes!
 
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Hi Lorien

You don't have to say sorry for taking me through those steps.
It was a learning lesson and now I'm more equiped for the future.

I don't know if it's wise to not install IE8 regarding security issues?
Maybe you can fill that gap for me?

Anyway, thanks for the advice and wish you a blissful day.

Gtrz Carlo
 

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    NVIDIA GeForce GT 120
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
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    Hard Drives
    2 Seagate disks.
    Internal 1 TeraByte and external USB 1 TeraByte.
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    Microsoft eHome Remote Control
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    HID - compliant mouse
    Internet Speed
    10475 kbps dwnld and 488 kbps upld
Hi Lorien

You don't have to say sorry for taking me through those steps.
It was a learning lesson and now I'm more equiped for the future.

I don't know if it's wise to not install IE8 regarding security issues?
Maybe you can fill that gap for me?

Anyway, thanks for the advice and wish you a blissful day.

Gtrz Carlo

PS: I posted another inquiry a while ago and nowbody responded to that, maybe, if you have the time and the patience, you can take a look at that as wel.
You can find the query if you search the following title;
"Favorite links in IE8 dialog window"
 

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    NVIDIA GeForce GT 120
    Sound Card
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    Hard Drives
    2 Seagate disks.
    Internal 1 TeraByte and external USB 1 TeraByte.
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    Microsoft eHome Remote Control
    Mouse
    HID - compliant mouse
    Internet Speed
    10475 kbps dwnld and 488 kbps upld
Hi Lorien

You don't have to say sorry for taking me through those steps.
It was a learning lesson and now I'm more equiped for the future.

I don't know if it's wise to not install IE8 regarding security issues?
Maybe you can fill that gap for me?

Anyway, thanks for the advice and wish you a blissful day.

Gtrz Carlo


It's more a matter of features and preferences than security (IE7 still receives security updates). Personally, I'd re-install IE8 as I consider it a better product. Hopefully the problem will not return. If it does, just uninstall it again and post back and we'll try to find some way to get IE8 to work without that problem.

The choice is really yours.

Good luck!

P.S. The other thread now has an answer. Sorry it took so long - I didn't join this forum until 8/31 and really didn't go back and look at the much older posts.
 
Last edited:

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Hi

I'm back again, with the same complaint though.
I uninstalled IE8 and ran a few days with IE7 without having that problem.
Then I decided to install the IE8 Update, and now I can't open my download Folder after the dwnld is done in the Save As dialogue window.

Is someone still following this topic?
 

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    NVIDIA GeForce GT 120
    Sound Card
    Realtek High Definition Audio
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    LG
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    1360-768
    Hard Drives
    2 Seagate disks.
    Internal 1 TeraByte and external USB 1 TeraByte.
    Keyboard
    Microsoft eHome Remote Control
    Mouse
    HID - compliant mouse
    Internet Speed
    10475 kbps dwnld and 488 kbps upld
I'm here. If it works fine with IE7, then it isn't a permissions issue or a connection issue or a problem with the drive or with the network setup and it almost certainly isn't malware either - in any of those cases I'd expect the same problem to occur in IE7. There's something about YOUR situation that is causing IE8 to malfunction in this way and I honestly don't know what it might be. If you've run through the above procedures (try the no add-ons mode again to be sure that's ruled out since you re-installed), then I'm quite perplexed as with a fresh IE8 installation, there's very little else to test. If this were a bug in the program, we would be swamped with people complaining about it, but that isn't happening - you seem to be the only one reporting this problem (and I've checked other forums as well and don't see a wave of problems like this anywhere). I can't accept that two separate downloads of IE8 (the original and this new one) were defective in precisely the same way, so I rule out a bad download.

The fact that it works with IE7 also suggests it isn't likely to be an issue with Vista (though the two versions are different and that's possible, but it seems more like an IE problem than a Vista problem). The only way to test that is a bit long and time-consuming as we don't know where exactly in Vista to look and again the fact that it worked in IE7 (and that IE8 has just been re-installed) rules out many of the Vista tests as well.

Unless someone else posts a better suggestion, I recommend you go back to IE7 again and stick with it until IE9 is officially released (which should be soon as the beta is already available - but I advise against you trying the beta as it has even caused problems for some of our best and most experienced members) and then bypass IE8 and upgrade directly to IE9 from IE7. Hopefully with IE9 you won't have the same problem. I'm sorry I have nothing better to offer, but frankly I'm stumped by the problem.

I hope someone else replies with a better suggestion that identifies the cause and allows you to continue to use IE8 and resolves the dialog box problem.

Good luck!
 

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    Memory
    2046 Megabytes Usable Installed Memory
    Graphics Card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Keyboard
    Standard PS/2 Keyboard
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    Logitech HID-compliant Cordless Mouse
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive]

    Dell AIO Printer A940

    Conexant HDA D110 MDC V.92 Modem

    6TO4 Adapter
    Broadcom 440x 10/100 Integrated Controller
    Broadcom 802.11n Network Adapter
    Microsoft ISATAP Adapter
    Teredo Tunneling Pseudo-Interface

    Router Linksys / WRT54G -01
Hi Lorien.

Thanks for the update.

It's like a needle in a hay stack I presume.
You and those who helped did there at most best in trying to resolve this (minor) issue, and I'll take your advice you gave towards IE9.

It was nice working with you and thanks for your time, Carlo.
 

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    American Megatrends 5.43 16/09/2010
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    6 GB
    Graphics Card(s)
    NVIDIA GeForce GT 120
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    LG
    Screen Resolution
    1360-768
    Hard Drives
    2 Seagate disks.
    Internal 1 TeraByte and external USB 1 TeraByte.
    Keyboard
    Microsoft eHome Remote Control
    Mouse
    HID - compliant mouse
    Internet Speed
    10475 kbps dwnld and 488 kbps upld
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