I have internet connection but google and ie9 cannot connect

brewers7

New Member
My internet connection works fine as the WeatherBug comes up and I am able to post this on my backup pc connected to the same DSL line, but on my primary pc with Vista, my IE9 and Google Chrome CANNOT connect to the Internet...

Both immediately give error messages saying unable to connect...

This has never happened to me...

Virus protection working and not picking up anything...

What can I do to troubleshoot and fix this?...Both browsers are failing to connect to the Net...

At wits end here...

Thank you...
 

My Computer

Hi brewers7,

To further help you with regards to the issue, please provide the following information:

1. Was it working earlier, for how many days are you facing this problem?
2. Were there any changes made on the computer before this issue occurred?
3. What is the IP address that is present in the computer? To check the IP address, click Start-> Click All Programs-> Accessories-> Right click Command Prompt and click Run as administrator-> Type IP config and Press Enter.
4. Did you go to safe mode with go to safe mode with networking and check if the Ethernet cable connects to internet. Please use the following link for detailed instructions: http://www.vistax64.com/tutorials/123496-safe-mode.html
5. Did you try to do a system restore to an earlier date? Please use the following link for detailed instructions to perform system restore: http://www.vistax64.com/tutorials/76905-system-restore-how.html

For any clarifications please feel free to contact me.
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD FX-4100
    Motherboard
    Gigabyte
    Memory
    4Gb
    Graphics Card(s)
    ATI 5450
    Screen Resolution
    1600*900
    Internet Speed
    10Mbps
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