Firefox help needed


  1.    05 Jul 2016 #11
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    Re: Firefox help needed


    43 may be the latest full install of FF requiring everything else to be updates of that or a later version. Being on 43 though you should be able to download 47 from the website. It seems to me though that something is likely wrong with your install so I agree with completely removing it and starting over. Now if I remember right you went with Firefox because Chrome is no longer supported on Vista. I found at least 2 derivatives that still support Vista and even XP. Personally I don't like Chrome but to each his own.
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  2.    05 Jul 2016 #12
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    Re: Firefox help needed


    I noticed on my last FF install that it took only seconds say 5 – 10 max to actually install and as I remarked earlier all book marks etc came with it which leads me to believe that despite my removal of file folder (which remains after program removal) that the actual removal tool in vista does not remove the program just the short cut. Does this make any sense at all?

    Perhaps I will do as ilikfree suggests and remove from regedit, if I can find it.

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  3.    05 Jul 2016 #13
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    Re: Firefox help needed


    Now that we know you were given Firefox 43.0.1 by design, the only real sign of difficulty is your "Update Failed" error message which prevents you from updating to the current version. I never had any problems receiving Firefox updates myself, but here is a Mozilla link regarding that error message: https://support.mozilla.org/en-US/kb...-when-updating.
    I wonder if you are using a third-party firewall (not that I'm interested in solving problems caused by firewalls that I do not use). I would leave the registry alone!
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  4.    06 Jul 2016 #14
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    Re: Firefox help needed


    Quote Originally Posted by mich View Post
    I noticed on my last FF install that it took only seconds say 5 – 10 max to actually install and as I remarked earlier all book marks etc came with it which leads me to believe that despite my removal of file folder (which remains after program removal) that the actual removal tool in vista does not remove the program just the short cut. Does this make any sense at all?
    The new install retrieved your firefox profile from your hard drive which was likely not removed by the uninstall. I've done some investigation on my own and discovered that the website only offers version 43 on Vista without it being installed however on 7 it offers version 47.
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  5.    06 Jul 2016 #15
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    Re: Firefox help needed


    Quote Originally Posted by townsbg View Post
    I've done some investigation on my own and discovered that the website only offers version 43 on Vista without it being installed however on 7 it offers version 47.
    Did you uninstall Firefox from your Vista VM to investigate? If so, let us know if you have any difficulty updating from 43 to 47. I tested the main download page using IE 9, and of course it offered me 43.0.1.

    This policy seems somewhat discriminatory, because I'm pretty sure that unpatched Windows 7 also could not support SHA-256 signing certificates. There seems to be a presumption that Vista systems are less likely to be updated - which might be true, if only because of the difficulties with Windows Update that began last summer. I have also found that Windows 7 received further updates that Vista did not get. (This link is only for the very curious, not for OP's problem: https://technet.microsoft.com/en-us/...curity/3033929.) I'm getting in over my head, but this might help to explain why software vendors are dropping Vista like a hot potato, and maybe even why it's so difficult to check for Windows kernel mode driver updates these days.
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  6.    06 Jul 2016 #16
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    Re: Firefox help needed


    I have been using Firefox for quite a long time. Chrome has update services which I don't like and cause problems, so Chrome was uninstalled some time ago.

    As an alternative I've also been running Pale Moon 64-Bit. Which is very similar to Firefox and is able to use most of Firefox's add-ons.

    The Pale Moon Project homepage
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  7.    06 Jul 2016 #17
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    Re: Firefox help needed


    Quote Originally Posted by Vistaar View Post
    Did you uninstall Firefox from your Vista VM to investigate? If so, let us know if you have any difficulty updating from 43 to 47. I tested the main download page using IE 9, and of course it offered me 43.0.1.
    I built a buisness VM to see what version the website would attempt to download however I didn't try to install it and I have since deleted the VM. Not sure if I can find the time to build another today or tomorrow. Friday may be the next time I can do so.
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  8.    06 Jul 2016 #18
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    Re: Firefox help needed


    Quote Originally Posted by albertz View Post
    I have been using Firefox for quite a long time...I've also been running Pale Moon 64-Bit. Which is very similar to Firefox and is able to use most of Firefox's add-ons.
    What version of Firefox are you currently using? Any difficulties updating to 47.0.1?

    We have a few Pale Moon advocates here - in fact I was a little surprised that ilikefree didn't recommend it to the OP in post #9. I was delighted to learn that Pale Moon did not end support for Vista when it ended support for XP (which is quite unusual these days), but nevertheless I will be surprised if their support for Vista lasts beyond next April 11. On the other hand, I believe that Firefox wants to retain support for XP as long as possible to prevent the further decline of their market share, and perhaps even gain market share now that Chrome has dumped XP and Vista. In other words, I think Firefox is our browser of last resort, so we might as well get used to it (or else buy a Chromebook).
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  9.    06 Jul 2016 #19
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    Re: Firefox help needed


    Quote Originally Posted by Vistaar View Post
    What version of Firefox are you currently using? Any difficulties updating to 47.0.1?

    We have a few Pale Moon advocates here - in fact I was a little surprised that ilikefree didn't recommend it to the OP in post #9. I was delighted to learn that Pale Moon did not end support for Vista when it ended support for XP (which is quite unusual these days), but nevertheless I will be surprised if their support for Vista lasts beyond next April 11. On the other hand, I believe that Firefox wants to retain support for XP as long as possible to prevent the further decline of their market share, and perhaps even gain market share now that Chrome has dumped XP and Vista. In other words, I think Firefox is our browser of last resort, so we might as well get used to it (or else buy a Chromebook).
    Version 47.0. I don't update regularly. I sometimes have auto update enabled.

    At one time I was running a much older version of a 64-Bit Firefox. Manual installation was required by copying compressed files to the hard drive. Firefox no longer offers a 64 bit version, though you can go into their archives and download older development archives, some of which are 64-Bit versions, however none of the archives list any version numbers. It started to have problems with add-ons and other incompatibles, so I switched to the official 32-bit version.
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  10.    06 Jul 2016 #20
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    Re: Firefox help needed


    Here is an interesting thing, yesterday I made 3 attempts to pay my Vodafone BB account by credit card, all was well filling out the details but upon hitting submit button I was told that internet connection had failed (3 times) and to try again later.
    This morning I tried again but exactly the same results so I started up my old lap top which is still running XP and Opera plus AVG free anti virus which I run on both PC, I got straight through filled out details, hit submit and success.
    This must mean a bug in FF or a faulty original installation which is persisting even after 3 re installations.
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