Firefox help needed


  1.    04 Jul 2016 #1
    Join Date : Jan 2010
    King Country
    Posts : 200
    home premium 32
    Local Time: 11:08
    newzealand

    Firefox help needed


    I installed Firefox about 3 weeks ago and am gradually getting used to it, I have to log onto web sites each time I visit despite ticking 'remember me' box but Firefox does at least remembers user name and p/w, 2-4 days ago I had the following pop up which was a worry as I did not know updates were even being checked and as far as I know my version was up to date 43.0.1exe file version 4.42.0.0 so off I went to the d/l site where I down loaded and installed the recommended version which turned out to be exactly the same??? today I have the same pop up which I will ignore, what is going on?

    Firefox help needed-firefox-pop-up-jpg

    After doing a manual check on updates I got the following pop up which shows FF as up to date.

    Firefox help needed-update-check-pop-up-jpg

    any ideas??
      My System SpecsSystem Spec

  2.    04 Jul 2016 #2
    Join Date : Feb 2015
    Posts : 491
    Vista Home Premium 32bit
    Local Time: 16:08
    usa

     

    Re: Firefox help needed


    I have no idea why you have Firefox 43.0.1 (released December 18, 2015), but the current version is 47.0.1.

    Firefox help needed-firefox-version-jpg
      My System SpecsSystem Spec

  3.    04 Jul 2016 #3
    Join Date : Jan 2010
    King Country
    Posts : 200
    home premium 32
    Local Time: 11:08
    newzealand

      Thread Starter

    Re: Firefox help needed


    I have just gone to the official Mozilla site where they tell me I am using an old version of FF so I have d/l the recommended update which turns out to be identical to the one I have installed 43.0.1 This is the kind of thing that put me off FF before, could you please give me a link to the d/l version 47.0.1 that you say is the latest.

    edit: I wonder if this applies from FF d/l page- Click on the Free Download button to download the Firefox installer. The page will automatically recommend the best version of Firefox for you.
    Last edited by mich; 04 Jul 2016 at 20:54.
      My System SpecsSystem Spec

  4.    04 Jul 2016 #4
    Join Date : Feb 2015
    Posts : 491
    Vista Home Premium 32bit
    Local Time: 16:08
    usa

     

    Re: Firefox help needed


    I have never actually been in your situation. Since updating isn't working, I would first uninstall Firefox 43.0.1, then try this international link: https://www.mozilla.org/firefox/.
      My System SpecsSystem Spec

  5.    04 Jul 2016 #5
    Join Date : Jan 2010
    King Country
    Posts : 200
    home premium 32
    Local Time: 11:08
    newzealand

      Thread Starter

    Re: Firefox help needed


    Something is wrong! Uninstalled FF and removed folders from C drive via Computer which a simple ‘remove program’ does not do. Did a restart. Went to the link that you gave and d/l only to find that it was once again the 43.0.1 version. So installed it and found that it still had all my bookmarks p/w etc etc. I just don’t understand.


    Edit. I wonder if this applies taken from FF d/l page -
    Click on the Free Download button to download the Firefox installer. The page will automatically recommend the best version of Firefox for you.
    Last edited by mich; 04 Jul 2016 at 20:58.
      My System SpecsSystem Spec

  6.    04 Jul 2016 #6
    Join Date : Feb 2015
    Posts : 491
    Vista Home Premium 32bit
    Local Time: 16:08
    usa

     

    Re: Firefox help needed


    The main download page only tells me I'm using the latest version. I found a link for offline installers - but it gave me version 43.0.1.

    This triggered a search that led me to a Mozilla Support link of considerable importance to those running Vista or XP: https://support.mozilla.org/en-US/kb...ndows-xp-vista. (If you have installed every Recommended update for Vista, then you should have KB2763674 from January 2013, assuming you are running SP2.) I wasn't aware of this because I haven't reinstalled Firefox this year, so thank you for bringing it to my attention. It's getting late now in the USA, but I'll be back tomorrow.
      My System SpecsSystem Spec

  7.    04 Jul 2016 #7
    Join Date : Jan 2010
    King Country
    Posts : 200
    home premium 32
    Local Time: 11:08
    newzealand

      Thread Starter

    Re: Firefox help needed


    I have done exactly that but still end up with 43, and I am running Vista SP3 all updates are up to date.
      My System SpecsSystem Spec

  8.    04 Jul 2016 #8
    Join Date : Sep 2011
    US of A
    Posts : 2,186
    Windows 7 pro 64-bit
    Local Time: 17:08
    usa

     

    Re: Firefox help needed


    What happened when you tried to uninstall FF? Try the FF main page. https://www.mozilla.org/en-US/firefox/new/

    You can also try the language page. Both offered me 47. https://www.mozilla.org/en-US/firefox/all/
      My System SpecsSystem Spec

  9.    05 Jul 2016 #9
    Join Date : Jan 2010
    New Zealand
    Posts : 2,857
    Vista Home Premium 32bit.SP2
    Local Time: 11:08
    newzealand

     

    Re: Firefox help needed


    Try Moz Backup before uninstalling then after you uninstall go to user app data roaming and delete the Mozilla Firefox folder there too
    If it was me I would also use regedit and delete the Mozilla entry from the programs folder
    HKLM_Software
    HKCU_Software
    Run Moz Backup again after reinstalling Firefox to get your passwords and bookmarks etc back

    MozBackup - Backup tool for Firefox and Thunderbird
      My System SpecsSystem Spec

  10.    05 Jul 2016 #10
    Join Date : Feb 2015
    Posts : 491
    Vista Home Premium 32bit
    Local Time: 16:08
    usa

     

    Re: Firefox help needed


    When I say a Mozilla link has "considerable importance to those running Vista" that is exactly what I mean. I'm not going to copy and paste the entire page here, but here's the link again: https://support.mozilla.org/en-US/kb...ndows-xp-vista.

    For those who insist that everything be condensed to the size of a tweet: The general procedure for installing Firefox on XP or Vista now is to install 43.0.1, then update. The link goes on to describe a more direct approach "for advanced users" who are sure that they have the necessary updates (KB2763674 in the case of Vista). Obviously I have acquired 47.0.1 via regular Firefox updates, which is why I am just now learning about this even though it has been in effect ever since 43.0.2. Mozilla Support might have been able to answer this question more quickly, but it is certainly something that we at Vista Forums need to be aware of - and now we are.
      My System SpecsSystem Spec

Page 1 of 7 123 ... LastLast
Firefox help needed

Similar Threads
Thread Forum
Firefox & DEP
Firefox frequently stops working and this seems to have something to do DEP (Data Execution Prevention) as the DEP icon appears in th system tray...
Vista General
firefox
Firefox v3 internet explorer does not run Some vista setting prevents it of opening it seems like is trying to open the cursor goes on and off but...
Browsers & Mail
Firefox vs. Internet Explorer, Ahead of IE8 and Firefox 3.1
Basically the title of this post should have been>>> Vista destroyed the Windows brand name and its taking IE with it down the drain with it! ...
Vista General
Firefox 2 or Firefox 3...?
So whats better, firefox 2 or 3.. the Official release of Firefox 3 has came right.. it's already been released?? How does it compare.. I'm sick...
Browsers & Mail
OT: Firefox 4 becomes IE
For all you Firefox fanbois, the article below describes upcoming changes to FireFox. You should pay close attention to the part where they talk...
Vista General
Firefox
I use Windows Mail for my eMail but Firefox for my Browser. However, I seem unable to truly set Firefox as the complete default Browser. It does...
Vista General
Firefox
Firefox seems to work well with Vista but it jiggles like crazy. Any way to stop that? Thanks.... Kathy
Vista General

Our Sites
  • Ten Forums
  • Eight Forums
  • Seven Forums
  • Help Me Bake
  • Site Links
  • Contact Us
  • Privacy and Cookies
  • About Us
    Windows Vista Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

    © Designer Media Ltd
    All times are GMT -5. The time now is 17:08.
    .