BSOD at Start up and other miseries, HELP

Vizjerie

Member
Okay this is a long story so bare with me, and it has to be long because i dont know which of the events in the last week has caused this.

My computer is a Dell x430 Vista 64.

So, a month ago i went to best buy, bought a new video card (ati 5760), a new psu (900 watt), two 4 gb rams and a 2 tb hard drive. had the store install it for me because well, i dont want to accidentally screw it up. Especially the power source, dont want to fry anything. After the installment, i also bought and install 1 new virus protection (pc doctor) and 1 new spyware protection (ccleaner). At the time my computer also already has a Shaw Secure anti virus and an expiring Nortan. Then, the next day, i had a bad virus attack by the Antimalware Doctor virus. I accepted it thinking it was my own anti virus, shoulda read carefully. Which really messed my computer up, and at that sametime, i was getting BSOD crashes which i assumed was the virus but it may not be. Not only that but it had cause my computer to be dreadfully slow, with millions of uncontorllable ads.

So, after 24 hrs of struggle against the virus, i had no choice but to do a full restore to factory default. took an other 48 hrs to reinstall all my stuff. how ever, the BSOD is still happening... After an other 2 days of random crashes, just now, it crashed, and when i try to restart it. My computer simply loads to the start up screan, i hear the cheerful start up tune then i get a msg of windows exploerer has stopped working and bam, bsod again. It is on that cycle. Each crash i get a different msg on the blue screen, some times it says i should try disabling my hard drive, other times it says i should try disabling my anti virus.

here is what i have done so far. I have start up into safe mode, check my C and F (the 1tb) drive for errors and both say their fine. I tried to disable PC Doctor at start up as i did get a warning about havign 2 virus protection is not good, a recommendation from the windows. However, i couldn't find it at the Administration Tools > start up tab. so i disable Windows Defender the natural anti virus instead, and still i crashes at start up.

I dont know what else to do.

PLEASE HELP.
Thank you. I would like not to restore once again... it was painful and ive lost much of my work from that trial.
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
RapidShare: 1-CLICK Web hosting - Easy Filehosting

here you go. unfortunately my computer has overwrite the previous minidump files every time i get the bsod. whcih is quiet often now... i manage to get back into my normal windows, it still crashes. im afraid to open my work files incase of any bad crashes and corruptions so im just playing games, and even that. the game gets an error, bsod.

anyways, thankyou.
 

My Computer

I used the link that you suggested and they suggest that I pay,
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I down loaded it for you and attached it.
That is all the help I can be for now.

Jimmy:cool:
 

Attachments

  • Mini060710-01.zip
    20.4 KB · Views: 4

My Computer

System One

  • Manufacturer/Model
    Gateway
    CPU
    intel core 2 Extreme QX6700
    Motherboard
    intel
    Memory
    3 gigs
    Graphics Card(s)
    NVIDA
    Sound Card
    Creative SB X-FI
    Monitor(s) Displays
    Gateway 24 HD Monitor
    Screen Resolution
    1920 by 1200 pixels
    Hard Drives
    2-500 gigabyte hard drive
    Western digtal
Hello Vizjerie,
This is the result of your bugcheck.

STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED

Usual causes: Device driver, Hardware, System service, Compatibility, Remote control programs, Memory, Bios.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffffa60008efb69, 0, 2020}
Unable to load image \SystemRoot\system32\drivers\PCTCore64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for PCTCore64.sys
*** ERROR: Module load completed but symbols could not be loaded for PCTCore64.sys
Probably caused by : PCTCore64.sys ( PCTCore64+20db3 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

The problem here seems to be the set of PCTools you have installed, until this is fixed un-install the program PCTools.
Use this to un-install PCTools. Make sure all trace of it is removed.

http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html

Next run this command, after a BSOD system files can become corrupt.
Open a command prompt as administrator and type sfc/scannow press enter and let it scan, if errors are found you will need to scan again, until clean.

Hope this helps, good luck and post your results.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
okay so i removed a few things and then i ran the scan about 6, 7 times and each time the same msg.

Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\logs\cbs\cbs.log. for example C:\windows\logs\cbs\cbs.log.

Havent gotten a bsod yet though. but... i reckon its not fully cured yet.
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
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