All video programs crash every time I try to play an .avi file

moonsparkle

New Member
Hello,

I am not exactly sure when this problem started, as I haven't tried to play a video in about 2 months, and it worked then. However, it now seems that every time I try to open an .avi file (I haven't tried with other video formats), whatever program I am trying to use to play it, gives me the MMC error of "blah blah has stopped working" and gives me the option of closing the program or going online to fix the issue. If I click the "go fix the issue" button nothing happens. I've tried system file check and a clean boot. I tried going to Device manager to check on the drivers, but the same exact thing happens when I try to open Device Manager.. I get the MMC error. I know that this is a common error with Vista and it seems, after reading through tons of issues, that the only solution is to reinstall Vista, which I would like to avoid if possible. Any suggestions would be much appreciated! Thanks!
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Thank you for your prompt reply! I've tried a system restore point as well and it didn't work. Also, i just tried playing a wmv file and the same thing happened. -_-
 

My Computer

Try this
go to tools , in IE
interent options
advanced
reset
See if that helps.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
No dice. :\ I don't use Internet Explorer, although I did try what you suggested. None of the video players will work, HP video, Divx, Windows Media Player... as soon as I try to open the file, the program looks like it's opening, but as soon as it opens, it crashes.
 

My Computer

Run a full antivirus scan
Download and make a full, updated scan with malwarebyes.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Back
Top