Experiencing (side by side application error). Need troubleshooting tips


  1.    02 Jan 2011 #1
    Join Date : Jan 2011
    Posts : 7
    Windows Vista Basic
    Local Time: 12:33

    Experiencing (side by side application error). Need troubleshooting tips


    So far I have done this and it did not help:

    1. Open an elevated command prompt. To do this, click Start, click All
    Programs, click Accessories, right-click Command Prompt, and then click Run
    as administrator. If you are prompted for an administrator password or for a
    confirmation, type the password, or click Allow/Continue.

    2. Type the following command, and then press ENTER:
    sfc /scannow
    (The sfc /scannow command scans all protected system files and replaces
    incorrect versions with correct Microsoft versions.)


    FYI, She gets the message when trying to launch the Second Life Phoenix Viewer, however Second Lifes Viewer 2 loads without error.

    I am going to perform a CHKDSK on her Lenovo as recommended in an archived thread from this forum and hopefully that will solve the issue. Can anybody think of anything else?
    Last edited by roy69; 13 Jan 2011 at 05:23.
      My System SpecsSystem Spec

  2.    02 Jan 2011 #2
    Join Date : May 2010
    Northamptonshire, England
    Posts : 2,180
    Windows 7 Professional x64; Windows Server 2012 R2 Standard
    Local Time: 18:33
    uk uk england

     

    Re: Experiencing (side by side application error). Need troubleshooting tips


    What is the application error? Can you upload a snip

    See How to Use the Snipping Tool in Vista For More Information
      My System SpecsSystem Spec

  3.    02 Jan 2011 #3
    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 20,105
    Windows 7 SP1 x64
    Local Time: 13:33
    usa us connecticut

     

    Re: Experiencing (side by side application error). Need troubleshooting tips


    Welcome
    We had this problem before, maybe something here can help
    side by side configuration
      My System SpecsSystem Spec

  4.    03 Jan 2011 #4
    Join Date : Jan 2011
    Posts : 7
    Windows Vista Basic
    Local Time: 12:33


      Thread Starter

    Re: Experiencing (side by side application error). Need troubleshooting tips


    Thanks for the links, I am trying them 1 by 1 starting tomorrow.

    I'll keep the thread updated
      My System SpecsSystem Spec

  5.    04 Jan 2011 #5
    Join Date : Dec 2009
    Posts : 3,375
    Vista Home Premium x86 SP2
    Local Time: 18:33
    uk european union

     

    Re: Experiencing (side by side application error). Need troubleshooting tips


    Hello!

    You mentioned PhoenixViewer.exe as your main cause of this error. Since it seems free to download, I did download it, install it, and extract the manifest from it. Here is the manifest:

    Code:
    <?xml version="1.0" encoding="UTF-8" standalone="yes"?>
    <assembly xmlns="urn:schemas-microsoft-com:asm.v1" manifestVersion="1.0">
      <dependency>
        <dependentAssembly>
          <assemblyIdentity type="win32" name="Microsoft.VC80.CRT" version="8.0.50727.4053" processorArchitecture="x86" publicKeyToken="1fc8b3b9a1e18e3b"></assemblyIdentity>
        </dependentAssembly>
      </dependency>
      <dependency>
        <dependentAssembly>
          <assemblyIdentity type="win32" name="Microsoft.VC80.CRT" version="8.0.50727.762" processorArchitecture="x86" publicKeyToken="1fc8b3b9a1e18e3b"></assemblyIdentity>
        </dependentAssembly>
      </dependency>
    </assembly>
    This means that the most important step for you is downloading and installing the Visual C++ 2005, and then 2005 SP1 runtimes, as those are the versions referenced here. I provided links on your other topic.

    Good luck!

    Richard
      My System SpecsSystem Spec

  6.    13 Jan 2011 #6
    Join Date : Jan 2011
    Posts : 7
    Windows Vista Basic
    Local Time: 12:33


      Thread Starter

    Re: Experiencing (side by side application error). Need troubleshooting tips


    My friend decided to purchase Windows 7. Thank you for all the help

    P.S. I tried installing all the C++ redistributable's and the .NET framworks, this did not solve the issue.
      My System SpecsSystem Spec

Experiencing (side by side application error). Need troubleshooting tips

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