Desktop freezes upon clicking icon or start menu

Ds8203

New Member
My computer is an HP pavilion dv7 1260us and I'm using windows vista 64 bit. Today my computer froze while running a complete scan using AVG free edition. I turned off the laptop using the power button and ever since then, my desktop keeps freezing up Ina way. Any time i click on an icon or the start menu after the desktop has loaded, the mouse icon turns into the busy symbol. The task manager won't open either after I press ctrl +alt + del. I have tried restarting my computer in safe mode and running the avg scan again but that either causes the computer to overheat and shut down or the computer freezes up halfway through the scan. I ran chkdsk once which took about 5 hours to complete and I am still having problems. The only thing I have downloaded/updated recently has been ccleaner which I did earlier in the day. Could having this program along with AVG be causing my computer to freeze up? I've had both these programs on my computer for about a year without any problems.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion dv7 1260us

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
You could also check to see if the fan is running on your cpu and gpu and if the vents are dirty.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Keyboard
    Logitech MX 3200
    Mouse
    Logitech MX 600
    Internet Speed
    30 Mbps
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