Issue with my friend's Network Adapter

Duckman5

New Member
So my Friend recently upgraded his old Laptop (Dell Latitude C840) from Win XP to Windows 7 32bit. The only issue was that his network adapter was not being recognized. He couldn't connect to the Internet either wirelessly nor through Ethernet. I was perplexed and couldn't help him over the phone. I tried telling him to enable, disable the drivers in device manager but nothing seemed to work. I found the Dell driver download page for his laptop but am confused as to which one of the network drivers would fix his network adapter. Here is the link, could you give me some advice as to what to do next?
 

My Computer

System One

  • CPU
    Phenom II x4 955
    Motherboard
    ASUS M4A79XTD EVO
    Memory
    4GB G-Skill DDR3 1600
    Graphics Card(s)
    XFX HD5770 1GB and XFX 9600GT for Physx
    Sound Card
    Integrated
    Monitor(s) Displays
    HYUNDAI X224W Black 22"
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung F3 1TB
    PSU
    OCZ ModXStream Pro 700W
    Case
    NZXT M59 case with 2 Extra 120mm Blue LED Fans
    Cooling
    Cooler Master Hyper 212+
    Keyboard
    Microsoft Digital Media Pro
    Mouse
    Razer Habu
Hello Duckman5,
Go to Device Manager and see which make and model adaptor he has, go back to the download page and choose the latest driver, what makes it confusing, is that they have all the drivers, both old and new, all grouped together, pick the one with the latest release date for your device.
While your there, i would update the chipset, sound, and video drivers too, in fact update as much as you can.
Hope this helps, good luck and post your results.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
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