Acer Aspire Laptop Synaptics Touchpad Issue

  1.    23 Apr 2012 #1
    Join Date : Apr 2012
    Posts : 1
    Vista Home 32-bit
    Local Time: 05:38

    Mouse Click Issues

    Laptop is an Acer Aspire 4730z with Windows Vista Home Premium 32-bit, fully updated to current.

    I installed an update to Avast's engine, and after rebooting, when I got to the Windows logon screen, both the mouse buttons on both the built-in Synaptics touchpad and an external USB mouse will only select an item, but nothing else happens. In other words, if I click on a user account, it selects it but it doesn't allow me to enter a password. Likewise, if I click on the shutdown icon at the lower right of the screen, it just selects it but nothing else happens.

    But, I found that if I hit the tab key and then the enter key to select something on this screen, then the left mouse button starts working again on the touchpad and the USB mouse..

    When I get into windows, the left mouse button on both the built-in touchpad and the external mouse continue to work, but the right mouse button on the built-in touchpad doesn't work. However, the right mouse button on the USB mouse works.

    I have tried everything I can think of to resolve this:
    - uninstalled Avast (I'm now using MSE as the anti-virus on this machine)
    - uninstalled and re-installed the drivers for both mouse devices multiple times, using different versions (for the touchpad, one set of drivers from Acer, another set from Synaptics)
    - uninstalled the Synaptics device from device manager and let windows reinstall it upon reboot
    - updated the drivers within device manager (it didn't find any that were more current)
    - restored the system back to a system restore point before this started happening
    - dinked around with all the settings available for mouse
    - tried toggling FN+F7 (the Acer key to turn on/off the touchpad functions)
    - tried SAFE mode - same behavior
    - tried SAFE boot with nearly all services disabled

    I'm beginning to think this might not have anything to do with drivers since neither mouse device works correctly at the Windows login screen until I hit TAB and then ENTER. I think the internals of Vista may be hosed somewhere.

    Acer said that I should do a wipe and reset back to factory state. I'd sure like to avoid this.

    Any thoughts?

    Last edited by MossyRock; 30 Apr 2012 at 19:49. Reason: updated information
      My System SpecsSystem Spec

Acer Aspire Laptop Synaptics Touchpad Issue

Similar Threads
Thread Forum
Reinstall Vista on Acer Aspire 7520 Laptop
I have a Acer Aspire 7520 laptop that used to have Vista installed. I've been playing with it some and installed Ubuntu some time back. Got...
General Discussion
Acer Aspire laptop CRCdisk error
Hi All, I have an Acer Aspire laptop with windows vista home basic. About a week ago it just stopped working. it gets to the windows load page...
General Discussion
Synaptics Touchpad V 6.2
I have an Acer Aspire 5100. Mostly it works good with Vista Home Premium w/updates except the new SP1. Sometime ago the touchpad quit working and I...
Vista performance & maintenance
sis 900 network adapter driver for acer aspire 3002 laptop needed
surprisingly, I cannot locate a driver that works for wired access with this laptop. The wireless works fine, which is great. Anyone know anyting...
Vista networking & sharing
Synaptics Touchpad Drivers
Synaptics just released on their site version 9.1.0 for Vista 32 and Vista 64 drivers. So far everything looks OK....
Vista hardware & devices
Acer Aspire 1640 Laptop Upgrade
Just updated an Acer Aspire 1644 laptop from Windows XP. The installation went smoothly, nothing was lost or messed up. But I noticed that the fan...
Vista installation & setup
Unable to install Vista Beta 2 on Acer Aspire 1510 laptop
Installing Vista is impossible on an Acer Aspire 1510 laptop. I have 512MB internal memory and a C: partition of 20GB. Label of the DVD (so...
Vista installation & setup

Our Sites
  • Ten Forums
  • Eight Forums
  • Seven Forums
  • Help Me Bake
  • Site Links
  • Contact Us
  • Privacy and Cookies
  • About Us
    Windows Vista Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

    Designer Media Ltd
    All times are GMT -5. The time now is 07:38.