hl2.exe has stopped working!

M

matin b

New Member
I recently built a new computer and have started having problems with steam games CS:S and TF:2 the start menu loads up and then crashes with never ending loops of TF:2 music which is annoying. CS:S only started doing it after a day or two but TF:2 has always done it on this system. i have tried solve this problem by updating drivers and running the programme in compatiblity mode for Windows XP SP 2 and reinstalling both games, nothing i do seems to work, i think the most frustrating thing is that i don't even know if the problem is with vista or the other most likley candidate my graphics card, as i have been told that similar problems have occured with the GForce 8800 GTX!

My System
Intel Core2 Quad Q6600 2.4GHz
Vista Home Premium x64
GForce 9800 GTX
4 GB OCZ Sli RAM

Any Suggestions that i have not tried would be nice cheers
 

My Computer

System One

I had some problems with steam games too though they were different than yours. Still though you can try this solution that helped me out.

-Go to computer management (you can just type it in the search bar)
-Then on the left side click services and application
-click services
-on the right side list look for something that is called ForceWare Intelligent Application Manager (IAM) and disable it.

My problem was when I started the game everything was studdering. Like I said different problem than yours but worth a shot. Also make sure Nvidia network manager is uninstalled.

If none of that works I would go search and if nothing is found ask on the steam forums.
 

My Computer

System One

Although I don't have any steam games, the problem does seem to lie with them. You need to check their website for any updates which enable their programs to run correctly on Vista, especially if you have SP1 installed. If a company such as Steam want people to continue using their products, they will develop patches and upgrades to solve this problem. Link to the main Steam site given below.
Dwarf

Welcome to Steam
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Dwarf said:
Although I don't have any steam games, the problem does seem to lie with them. You need to check their website for any updates which enable their programs to run correctly on Vista, especially if you have SP1 installed. If a company such as Steam want people to continue using their products, they will develop patches and upgrades to solve this problem. Link to the main Steam site given below.
Dwarf

Welcome to Steam
Click to expand...

I just wanted to say this. It is not an issue with Vista itself as I have Vista Premium 32bit and have never had a problem with any Steam game, especially TF2 which I built my new machine for and went with Vista too. Its a problem with the 64bit only and obviously with a certain service.
 

My Computer

System One

Whatever you do, don't run Steam in compatibility mode.

Read this and this.
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E8400
    Motherboard
    ASUS P5B-E Plus
    Memory
    4GB Kingston ValueRAM DDR2-667
    Graphics Card(s)
    ASUS EN8800GT 512
    Sound Card
    Creative X-Fi XtremeGamer
    Monitor(s) Displays
    Packard Bell Maestro 190W
    Screen Resolution
    1440x900 @ 75Hz
    Hard Drives
    WesternDigital 200GB 7200RPM + Iomega Desktop HD 360GB 7200RPM
    PSU
    Xilence Power 600W Gaming Edition
    Case
    Coolermaster Centurion 534 Black
    Cooling
    Standard Coolermaster Case Fans + Standard Intel CPU Fan.
    Keyboard
    Logitech G15 V1
    Mouse
    Razer Copperhead Tempest Blue
    Internet Speed
    100.0 Mbps
Its nothing more than a cosmetic bug you can bypass by adding hl2.exe to the "Problem Reports and Solutions" exception list from within your control panel, Valve will eventually remove the glitch when Microsoft gets around to changing its WHEA code

Steven
 
Last edited:

My Computer

System One

dmex said:
Jason one of the main Valve developers has mentioned many times the "hl2.exe has stopped working" error is nothing but a cosmetic bug caused by WHEA (Windows Error Architecture), the glitch is caused when it unloads the internal encrypted file system used within Steam without Vista knowing it got unloaded and Windows detects the wrong exit code for something thats "not there" so it generates the error...

Its nothing more than a cosmetic bug you can bypass by adding hl2.exe to the "Problem Reports and Solutions" exception list from within your control panel, Valve will eventually remove the glitch when Microsoft gets around to changing its WHEA code and Valve cant do it themselves without a complete rewrite of the entire Steam codebase and encryption systems.

There is no real problem with Steam or Vista and this would have been fixed ages ago but Microsoft blames Valve and Valve blames Microsoft...:rolleyes:

I do know another solution for making the error disappear by adding your user account to a special group already built-into Vista but its not advisable.


Steven
Click to expand...

Thanks for all of this information, Steven. I've searched around in Problem Reports and Solutions and I can not find anywhere to add exceptions. I tried adding it to the only list I could find which was "Block List" which blocks information from being sent from the programs on the list. If you could give me any insight on where to look for the exceptions list or more detailed information on where to enter hl2.exe it would be greatly appreciated.
 

My Computer

System One

trampi3 said:
Hi and thanks for the great forums!

I too would like some insight to what Steven has posted.
Click to expand...

Hi Tramp,

This will greatly lower your system security...

Adding Local System and Network Service to the required keys allows steam to exit without the error message ;)


MMC> Local Security Policy> User Rights Assignment

Steven
 

My Computer

System One

Ahh. Well I'm not willing to sacrifice system security. I'll just deal with it until one of the two decide to fix it.

Thanks for the reply Steven.
 

My Computer

System One

You must log in or register to reply here.
Back
Top