DVD/RW not responding - can't find solution

PhilUK1

New Member
Please help

Built a new pc last week. Installed vista 64, all was great!

Installed Crysis (what a game!!!)

Connected to the net...downloaded microsoft updates...dvd stops responding. Thats where i've been ever since.

I've spent hours trawling the net trying different things ie upper/lowerfilters (which don't appear in my registry), remove drive, re-install, checking drivers/firmware, apply registry patch, but still can't get it to work.

I've tried to start a fresh install of vista but without a dvd drive thats difficult!

Please, please, please (not sure how much begging required :-) hhheeelllppp:cry:

Phil

Edit

Device manager shows no errors - dvd working fine!
DVD is TSST Sh S223Q samsung dvd/rw
P5Q PRO m/b
q6600
HD 4850
4gb corsair ram
....
 
Last edited:

My Computer

System One

  • CPU
    q6600 go stepping
    Motherboard
    Asus P5Q Pro
    Memory
    4gb PC2-6400 corsair xms2
    Graphics Card(s)
    Sapphire HD4850 512mb
    Sound Card
    on board - haven't decided yet
    Monitor(s) Displays
    LG 2252TQ 22" 2ms
    Screen Resolution
    1680x1050
    Hard Drives
    500gb Samsung Spinpoint
    PSU
    Antec Earthwatts 650w
    Case
    Antec 900
    Cooling
    Arctic cooling freezer 7 pro
    Keyboard
    MS
    Mouse
    MS
    Internet Speed
    8mb
hi phil, and welcome!

this is a puzzler: device manager recognizes the drive but the BIOS doesn't.

you mean you don't get a "press any key to boot from cd" message when you boot with vista dvd inserted? I assume you set the boot order in the BIOS to cd first.

does the system assign a drive letter to the drive ?

another thing to try is remove drive and test in another computer. perhaps the drive has failed. device manager is not reliable indicator.

sorry I am a bit stumped.good luck!
 

My Computer

System One

  • CPU
    E8400
    Motherboard
    asus p5ql-e
    Memory
    ocz pc 1066 2x2gb
    Graphics Card(s)
    asus eah3650 silent
    Sound Card
    Edirol UA-25
    Monitor(s) Displays
    Gateway FPD2185W
    Screen Resolution
    1680 x 1050
    Hard Drives
    750g samsung
    PSU
    Zalman ZM460B 460W
    Case
    Lian Li A05 + 2 x Sythe S-FLEX SFF21D 120mm case fan
    Cooling
    Coolermaster Hyper Z600 fanless CPU cooler
    Keyboard
    Merc Stealth
    Mouse
    Microsoft Laser Mouse 6000
    Internet Speed
    DSL
Hi geezer10

Yes it is a puzzler!

but..
device manager recognizes the drive as a standard cd rom assigns drive d:/, bios recognizes the drive (SATA 3) TSSTCorp cddvd/rw.

No, I don't get a message any more because the drive doesn't respond. The light on the front flashes, it sounds as though it's about to start but it stops. It does that for around 30 seconds (stopping and starting) then stops completely.

I am sure the drive hasn't died, it worked great Friday, before downloading 24 updates and patches! I have tried restoring but no use.

If I could reinstall vista back to Fridays state it would be something but without the drive i'm :mad: !!!

It seems as though many people have had issues, it's just finding the right solution for me:shock:

The worst thing is I am looking at the Crysis cd now!!!!

Phil
 

My Computer

System One

  • CPU
    q6600 go stepping
    Motherboard
    Asus P5Q Pro
    Memory
    4gb PC2-6400 corsair xms2
    Graphics Card(s)
    Sapphire HD4850 512mb
    Sound Card
    on board - haven't decided yet
    Monitor(s) Displays
    LG 2252TQ 22" 2ms
    Screen Resolution
    1680x1050
    Hard Drives
    500gb Samsung Spinpoint
    PSU
    Antec Earthwatts 650w
    Case
    Antec 900
    Cooling
    Arctic cooling freezer 7 pro
    Keyboard
    MS
    Mouse
    MS
    Internet Speed
    8mb
After flashing appropriate firmware and it is still not working, the best thing I would do is spend 20 more bucks on a new one in different brand. Good luck.
 

My Computer

System One

  • CPU
    E6850
    Motherboard
    EVGA 122-CK-NF67-A1 680i
    Memory
    4 x OCZ Platinum 1GB
    Graphics Card(s)
    ATI Radeon HD 5850 1GB
    Sound Card
    SB X-Fi X Audio
    Monitor(s) Displays
    Samsung 23" 5MS
    Screen Resolution
    2048 x 1152
    Hard Drives
    2 x Barracuda 7200.10 320GB RAID 0 / 1 x 500GB Maxtor
    PSU
    Seasonic 600W M12
    Case
    CM Centurion 5
    Cooling
    air
    Internet Speed
    100Mbps
Dunno if this has any bearing, but I got a firmware update for my TSST from

www.samsungodd.com

a few weeks back - maybe they identified potential issues with Vista this corrected .

I had to download and install their Liveupdate program - and that got the update and installed it on my dvd drive.

I see you can connect to the net ok, so it's definitely worth a try.

Hope this helps

SIW2
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
Thanks for your help guys.

It looks as though I already have the latest firmware...

I think this thing is destined for the trash....I've contacted supplier for replacement..lets see how that goes!

Thanks again for your time

Phil
 

My Computer

System One

  • CPU
    q6600 go stepping
    Motherboard
    Asus P5Q Pro
    Memory
    4gb PC2-6400 corsair xms2
    Graphics Card(s)
    Sapphire HD4850 512mb
    Sound Card
    on board - haven't decided yet
    Monitor(s) Displays
    LG 2252TQ 22" 2ms
    Screen Resolution
    1680x1050
    Hard Drives
    500gb Samsung Spinpoint
    PSU
    Antec Earthwatts 650w
    Case
    Antec 900
    Cooling
    Arctic cooling freezer 7 pro
    Keyboard
    MS
    Mouse
    MS
    Internet Speed
    8mb
Losing my mind with dvd

Had a problem last week with my new system..dvd stopped responding.

After help from the forum I sent it back and got a new one. Did a clean install of Vista laoded everything, all good.

Been playing Crysis, music ets with dvd.

Turn on today put disc in...here we go again!

Error message "Application not found"

Tried uninstalling dvd..reboot..dvd does not see disk. Tried changing Autoplay but nothing.

I've searched the web and there seems to be hundreds of issues with cd's/dvd's.

Has anyone got any ideas how to help. I'm really p****d off with vista at the moment and I'm sure theres a simple explanation (no I don't want to go out and spend a fortune on a copy of XP!)

Thanks in advance

Phil
 

My Computer

System One

  • CPU
    q6600 go stepping
    Motherboard
    Asus P5Q Pro
    Memory
    4gb PC2-6400 corsair xms2
    Graphics Card(s)
    Sapphire HD4850 512mb
    Sound Card
    on board - haven't decided yet
    Monitor(s) Displays
    LG 2252TQ 22" 2ms
    Screen Resolution
    1680x1050
    Hard Drives
    500gb Samsung Spinpoint
    PSU
    Antec Earthwatts 650w
    Case
    Antec 900
    Cooling
    Arctic cooling freezer 7 pro
    Keyboard
    MS
    Mouse
    MS
    Internet Speed
    8mb
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