Help. I can't log in. I don't have a pw reset disc


  1.    08 Jan 2009 #1
    Join Date : Jan 2009
    Posts : 4
    Vista Home Premium 64bit
    Local Time: 20:28

    Help. I can't log in. I don't have a pw reset disc


    Hi,

    System is not recognizing my pw and needs a pw reset disc. I don't have one. What are my options? Thanks in advance.
      My System SpecsSystem Spec

  2.    08 Jan 2009 #2
    Join Date : Mar 2008
    Doncaster, UK
    Posts : 2,760
    Windows 8.1 Pro RTM x64
    Local Time: 02:28
    england uk yorkshire

     

    Re: Help. I can't log in. I don't have a pw reset disc


    Hi minsbang and welcome to Vista Forums

    Have you checked that Caps Lock isn't on (use Shift to enter capital letters) and that Num Lock is on if you use the numeric keypad to enter any numbers in your password. Make sure that the keyboard language setting is correct, as some symbols move position accordingly, and if your password has any of these then it could explain your problem - for example, Shift 2 gives " in UK English whereas in US English the same combination yields @. And yes, I have been caught out with this in the past.
      My System SpecsSystem Spec

  3.    08 Jan 2009 #3
    Join Date : Jan 2009
    Posts : 4
    Vista Home Premium 64bit
    Local Time: 20:28


      Thread Starter

    Re: Help. I can't log in. I don't have a pw reset disc


    Quote Originally Posted by Dwarf View Post
    Hi minsbang and welcome to Vista Forums

    Have you checked that Caps Lock isn't on (use Shift to enter capital letters) and that Num Lock is on if you use the numeric keypad to enter any numbers in your password. Make sure that the keyboard language setting is correct, as some symbols move position accordingly, and if your password has any of these then it could explain your problem - for example, Shift 2 gives " in UK English whereas in US English the same combination yields @. And yes, I have been caught out with this in the past.
    Thank you for your reply. I'll try that tonight. My password is all in lowercase and has a few digits. I'll double check with the Caps lock and Num lock buttons. If this does not work, what should be my next step?
      My System SpecsSystem Spec

  4.    08 Jan 2009 #4
    Join Date : Mar 2008
    Doncaster, UK
    Posts : 2,760
    Windows 8.1 Pro RTM x64
    Local Time: 02:28
    england uk yorkshire

     

    Re: Help. I can't log in. I don't have a pw reset disc


    Hi minsbang,

    If what I suggested doesn't work, then try this: User Account Password - Change from Win RE
      My System SpecsSystem Spec

  5.    08 Jan 2009 #5
    Join Date : Jan 2009
    Posts : 4
    Vista Home Premium 64bit
    Local Time: 20:28


      Thread Starter

    Re: Help. I can't log in. I don't have a pw reset disc


    Quote Originally Posted by Dwarf View Post
    Hi minsbang,

    If what I suggested doesn't work, then try this: User Account Password - Change from Win RE
    Win RE? What is that? I have Vista Home Premium 64 bit.... not sure if that helps.
      My System SpecsSystem Spec

  6.    08 Jan 2009 #6
    Join Date : Aug 2008
    Rockford, IL
    Posts : 1,884
    Vista Ultimate 64bit SP2
    Local Time: 19:28
    usa us illinois

     

    Re: Help. I can't log in. I don't have a pw reset disc


    That will show you how to reset your password.
      My System SpecsSystem Spec

  7.    08 Jan 2009 #7
    Join Date : Mar 2008
    Doncaster, UK
    Posts : 2,760
    Windows 8.1 Pro RTM x64
    Local Time: 02:28
    england uk yorkshire

     

    Re: Help. I can't log in. I don't have a pw reset disc


    Hi minsbang,

    See the following link for details: Windows RE Notes
      My System SpecsSystem Spec

  8.    09 Jan 2009 #8
    Join Date : Jan 2009
    Posts : 4
    Vista Home Premium 64bit
    Local Time: 20:28


      Thread Starter

    Re: Help. I can't log in. I don't have a pw reset disc


    Quote Originally Posted by mansrm81 View Post
    That will show you how to reset your password.
    I can't get to the dos prompt. I can get into BIOS, but don't have any disks. I tried different passwords, checking the caps lock and num lock.... but no luck.

    i just purchased the desktop last week. i'll give them a call for support.

    any other ideas?
      My System SpecsSystem Spec

  9.    09 Jan 2009 #9
    Join Date : Mar 2008
    Doncaster, UK
    Posts : 2,760
    Windows 8.1 Pro RTM x64
    Local Time: 02:28
    england uk yorkshire

     

    Re: Help. I can't log in. I don't have a pw reset disc


    Hi minsbang,

    If your PC came with Vista pre-installed (as I suspect it has, seeing as you have no disks), then there is a way to restore the OS on it to its original condition. Unfortunately, this will also erase any documents and other files you have created. To do this, power on your system and press either F11 or F12 (check the manual for the correct key(s) to press) to boot into the recovery environment and follow the given instructions. The first thing to do, before you do anything else at all once Vista has reinstalled, is to create the recovery DVD by refering to the manual and following the instructions. You will need a writeable DVD for this.

    Some quick tips on making passwords:
    Use a mixture of characters, both upper and lower case and also numeric digits.
    Avoid, wherever possible, using characters whose physical place on the keyboard moves depending on the keyboard layout (see my previous post about Shift 2).
    Make it sufficiently long and random to be secure, but don't forget that you need to be able to remember it.
      My System SpecsSystem Spec

Help. I can't log in. I don't have a pw reset disc

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