The User Profile Service service failed the logon

powpowheels

New Member
Well, I have two accounts on my laptop and obviously one of them is an administrator, but the administrator is my dads account and mine is just a standard account. Now when I try to logon to my dads account, or change some of the settings on my account it won't let me do it. When I try and logon to my dads i says 'The User Profile Service service failed the logon'. So i did what I have been showed: type regit (i think it is) then go to windows NT, then current version, profile list + finally I have to delete the SID key which doesn't have .bak. So when I try and delete it it'll say there was an error deleting it. Can someone help me please? Because it is stopping me doing stufff on here
thank you if you do help :)

oh yeah by the way I tried to delete it on my account
 

My Computer

Re: The User Profile Service failed the logon. User profile cannot be loaded.

i try to delete it using this tutorial, but I can't :S
i can't log on to te adminisrator account because thats the one which has the error, how can i do this? and i cant do system restore because i cant remember when it actually happened
 

My Computer

Hello Powpowwheels, and welcome to Vista Forums.

It will not let you do this from a standard account. Have you tried from Safe Mode (STEP ONE) in the tutorial to see if you can use the built-in Administrator account for this?

If you havem then you can use a restore point dated when you and your Dad think that the account was working fine. If incorrect, try a older restore point until hopefully you get one that will work.

Hope this helps for now,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
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